Hotels near Douglass Avenue Reserve, Sydney

Great place wonderful experience and exceptional customer service 👍🏻

What a wonderful find. The beds were really comfortable, the room quiet. Everywhere was very clean and the staff very helpful. The only downside is that they don’t have a restaurant for dinner but luckily we found Lachlan’s a mere 300 metres away that had a delicious menu for dinner. A mere 20 minute taxi ride to the Accor Stadium made it the ideal location for us. The breakfast dining room was well presented with a very good range of cooked and buffet food.

I visit about once a month, and have been doing so for a long time. The staff are very welcoming and go out of their way to organise my booking in my preferred room. The suite is excellent. Always impeccably clean, and perfect for my requirements. The hotel is within easy walking distance to Parramatta’s CBD and restaurants. I intend to return each time my business takes me to Parramatta

Firstly, this hotel is perfectly located for business travellers to Macquarie Park Business Centres. The hotel is 5 minutes away from offices, Macquarie Centre and train stations. Absolutely perfect for my work trip. There were some positives. Rooms are fine, completely what you would expect from a business hotel. Bed was comfortable, there was a TV that I never used, space to put luggage and hang up your clothes, a table and a chair etc. However, it goes down hill from there. I'll list the negatives 1 by 1: 1. One pillow had a very strong odour coming from it. Smelled like bad musty BO. I literally had to move the pillow into the cupboard as I couldn't stand the smell. However, this meant that I could smell this musty smell every time I came in and out of the room. 2. 1 of the provide bath towels had a big hole/tear in it. 3. Housekeeping made an error and did not provide shampoo but instead 2 conditioners. Easy enough, I called up reception and they said I have to come down to the reception to get it myself. Fine, went down and was given 1 bottle of shampoo. I went back upstairs to shower only to find that the shampoo given was pre-opened/pre-used. Terrible. After my shower, I went back down to speak to another receptionist who was apologetic and gave me 2 bottles of shampoo. 4. On my second day, I realised housekeeping had not come in, so I went down to speak to the reception again and was told that because of COVID, they only do housekeeping on after the 3rd day of your stay which made it null and void for me. 5. Fitness centre was adequate but they did not replenish the towels and did not clear used towels regularly. On my second day, I had left a used towel on the side as the bin was full. On my third day, the bin was still full and my previous towel still sitting there in the same position I had left it in. Forth day, no more clean towels. 6. If they were so concerned about COVID, they would have more regular cleaning of public areas like the gym and in the hall way where an empty glass and cup set for 3 whole days. The lack of cleaning in public areas to me is unacceptable in the hospitality industry now. All in all, I cannot recommend this hotel to anyone given my concerns above, especially the lack of cleanliness while we are dealing with an epidemic.

very good room arrangements - definiely will use the property on our next visit to Sydney. the fact that there were two bathrooms fpor two bedrooms was excellent. the set up of all rooms was good quality - the appliances were good quality and easy to use.

The environment is particularly good, the rooms are spacious and comfortable, but unfortunately only one day, did not try SPA services. Dinner is of a high standard, perfect for a casual get-together with friends.

Rubbish. Never again. Staff not helpful. Rooms are below average. One elevator working. Old mate next door loves a snore. Kids running up and down hallways at night. Rather sleep in a swag in the rain with the zipper open.

We had a dinner nearby, and lucked in this hotel. Not sure it is a new building or completely refurbished, but everything bright and shiny. Underground car park entrance from rear lane way. Can’t reserve, but called ahead and was assured low residency. Park in the first one you see, hard to turn around if you go to the bottom. Room was good, as expected. Marble flooring was cold, bring thick socks. $10 for pre-booked breakfast for two is great value - gives a limited bit very good menu and a hot drink each. Friday night ground floor restaurant was busy and loud music. Not a quiet lounge. Didn’t try the rooftop bar. Room x01 was that the back of the hotel, with unexpected views from Chatswood, North Sydney, the Bridge, and the City.

Nightcap at Chester Hill Hotel demonstrates excellent reviews from numerous hotel guests. Upon our visit to the pub and entertainment floor at the ground level, the room's interior design was relatively unique and posh. The hotel staff is friendly and helpful, and well-trained, and they informed us accordingly about the covid restrictions. We want to give special thanks for an excellent demonstration of Ms. Yasmine's Hospitality. Thank you to Ms. Yasmin, who has been helpful and guided us with direction and amenities and gave us a warm welcome, and guaranteed our expectations and concern had been met. Her extraordinary and multinational people skills must be highlighted and recognized -it was a wonderful visit. For all travelers, we are recommended the Night Cap at Chester Hill hotel. Once again, genuinely appreciate the hotel team members, especially Ms. Yasmin. Keep up the good work, I will see you again next time.