Hotels near Túnel Playas de Tijuana, Tijuana

I am a frequent business traveler with over 2 million frequent flyer miles. Have stayed in Kempinski, St Regis, W, Four Seasons, Ritz-Carlton, Waldorf Astoria, Marriott, Hyatt, all the way down to Motel 6, Hampton Inns, Red Roof Inns, Army/Air Force/Navy Inns. The Hotel Jatay is a self proclaimed 4 Star Hotel. It is at best in my opinion a 1.5 star economy beach front stay. The location of the Jatay is its' only selling point. The hotel provides efficient wireless, a secure garage with space for approximately 15 vehicles, an ice machine on the 2nd floor, a reasonably priced nice restaurant on the 5th floor, and a single elevator which is frequently interoperable. The rooms have a safe, cable tv, a chair, a desk, and an armoire and night stands with the laminates coming apart from the furniture. Issues: over 70 rooms, and secure parking for only 40 vehicles; the shower water pressure goes from low to high pressure every 20 seconds; when the water pressure goes up it becomes hot, and when it goes down the water is cold; silver fish bugs in the room; no mini fridge, iron, ironing board, hair dryer, comfy chair, or sofa in the room; the armoire is small without sufficient space to hang clothes; a single towel to each occupant; house cleaning rarely shows up, and when they do you are luck if they even make the bed; no business center; and no fitness center. The Hotel Jatay staff for the most part is polite, but unskilled. The daytime manager is a very rude and extremely unhelpful woman.

This is the kind of place you stay to get a few hours of sleep after getting drunk in one of TJ's many drinking establishments. The hotel is right in the middle of the red light district. It is convenient to many of the establishments that people come to TJ for. If you don't care about anything other than having a bed in a convenient location, this place is a good value and may work for you. It's not a place you'll want to spend any extra time at. That being said, let me explain more about this hotel. It looks nice from the outside, and is set back from the main road by a private parking lot which is guarded. The security of this place is good, which is much appreciated considering the seediness of the area. The staff here are good too, very efficient and friendly. Check in and check out are a breeze and the staff will help whenever they can. The public areas of the hotel have been recently spruced up and look nice. The price of the rooms are reasonable. Those are the only positives, though. The rooms are just nasty - smelly, noisy, dirty. There is almost no natural light - one window faces the interior hotel atrium, and two tiny windows located in the shower room open to an alleyway. There is no fresh air in the rooms and no ventilation, other than noisy wall unit A/C which is only recirculating the same stale air. This is probably why the rooms have a smell. The walls are thin so you'll be hearing a lot of noise (though just from the inside of the hotel - the hotel is set back enough from the street that you don't hear street noise). The rooms were not clean, with little stains here and there, paint peeling off, mold in the bathroom area etc. There are also almost no amenities - no fridge, hair dryer, tissue box. There is a small safe, however. My towels were damp, probably from not being dried enough in the laundry. This hotel can serve a purpose but just know what you are getting if you make a reservation.

I was there 2 times, the first the good and clean hotel, the second bad experience. I arrived from my flight at 9 a.m. and I had to work out there, they gave me that until 1:30 would be my room, and that if I wanted to be before 1:30 would they charge me 400 pesos, I obviously told you no, Afterwards I returned to install and I told them I would be 3 nights but the last night wouldn't be all day that my stuff were kept for me since my way was out at 6:30 pm and if there were possibilities to deliver to 2-3 pm the room and they told me not again, The hotel was very comfortable and very comfortable. I went to Cesar hotel that is a few minutes away and certainly in that hotel I was much better, I got options and I got the deal I expected

i had a great time at my stayed, great service ,and clean rooms ,and the location is close to all restaurants and stores in the area,the parking area is safe with security 24 hours.They are really profesionals when you call for your reservations

This is my second visit to the Quartz for medical tourism. The location is perfect in a nice part of town and the upper plaza has its own level connected to the New City Medical building and so medical offices are easily and safely accessible to guests. Pool and spa were well maintained and a beautiful garden is also out in the area. Within walking distance is a market and a ****** and little shops. Taxis are easy to find should you need. The rooms are exceptionally clean with comfortable robes and attention to details like lighting and temperature. The staff is pleasant and there is always someone who speaks English well enough to communicate. They are friendly and helpful. There is an upscale Spa and artist feel to the place. I will be back.

There are just way better hotels to stay at, where you can get better service in an area more conducive to walking around without needing a taxi. We booked this hotel because of its star ratings. We enjoy staying in nice hotels! This hotel is a 3 star at best based off the services provided by the staff alone. They missed so many little details it’s SAD! I am here on a medical recovery so we ordered lots of room service. Not ONCE did they get our orders correct. Each time the staff had to return 1-2 times to bring things back and looked frustrated that they had to bring things that they had forgotten. Last straw was I ordered a salad and they didn’t bring dressing, they took 30 minutes to bring the dressing and then asked for a charge correction because they made yet another mistake! We ordered drinks several times with no ice buckets and waited an hour for that also. The room was poorly cleaned. Leaving trash cans with no trash bags inside of them. We went out for a walk so they could clean the room and again. Poor job cleaning, floor not swept, still no trash bags in the garbage and bathroom not cleaned well. The area isn’t the best, the streets are wild so it’s difficult to just take a walk across the street unless you are literally running across. It isn’t really near anything. The room next to us had children staying there that we could easily hear all night. Not blaming the children it’s just the rooms are not very sound proof at all.

I like the head laundry guy and the cook in the restaurant. This small, old hotel is clean and the water to shower is hot. It is up grading. Repainting walls and upgrading a few other things. It definately is worn but I repeat clean and the location can't be beat. It is close to the border, the shopping, the malls, downtown...acrossed from the Marriot and GolF Campestre and Mercado de Todos and 5/10 if you want to shop where the locals do.

I was hosted in this wonderful hotel, staff always very careful during my stay, have a area where you can buy drinks, snacks and refrigerators at quite convenient prices. The room with everything necessary, the Internet Nicky!!! I will definitely come back soon.

My recommendation to this hotel certainly central, squares, restaurants of all kinds, bars, nearby stadium, garitas for crossing to the United States, very rich breakfast already included very varied, very clean and careful clean and very well painted facilities, if I return to this hotel without doubt