Anonymous User
September 5, 2024
I booked a 6-night stay in Tokyo this time and chose this apartment hotel. I was mostly satisfied with the hotel's services. However, I was not very satisfied with the frequency of room cleaning. For guests who stayed for more than 6 consecutive days, the apartment hotel only cleaned the room for the first time on the 4th day of their stay. I don't know if the cleaning aunt was too busy to forget to clean up the garbage bags or was not serious about her work. She didn't clean up all the garbage in the room for the first time, but only cleaned up part of it. The trash can in the bathroom was not replaced in time, and the roll of paper was gone and was not replaced in time. As a result, I changed it myself. The toilet paper in the bedroom was used up and was not replaced in time. I went to the front desk downstairs to get it myself. After the hotel reservation was successful, I commented on these situations directly. I didn't expect the hotel to respond quickly. On the 5th day of my stay, they helped me clean up the trash can in the room and replaced the roll of paper in the bathroom with new ones. This is worthy of praise. The service at the front desk must be very good. Disposable toothbrushes, cotton swabs, and combs can be taken by yourself at the front desk downstairs, which is very convenient. The hotel is about 500 meters away from Shuitiangong subway station. The transportation is very convenient. There are Family Mart and 711 convenience stores around, which is very convenient for shopping. I think the room is particularly good because it has a washing machine and dryer, which is very convenient for washing clothes at any time. The kitchen facilities are also very complete, with induction cookers, pots and pans, various cups, etc. Overall, I am quite satisfied with the evaluation, and the hotel room is also very large.
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