"The room was a bit small, only enough space to open one suitcase. The view was nice, and the front desk service was pretty good."

"This was a great location slightly out of the city to catch the Northern Lights without going on a tour (we saw it two nights out of five! Cabins were well kept and clean, we were two adults and two teens and there was enough space for everyone. It is 10mins walk to the bus stop to the city, of 40mins walk across the bridge to the city, both of which were manageable for us. Note that there aren’t many restaurants nearby. All in I was extremely happy we chose this place for the Tromso leg of our trip."

"The location is excellent and convenient for every person. The AirPort Express bus station is just in front of the hotel. "

"The front desk staff were very kind and even upgraded our room. The view from the window was beautiful. Overall, it was a good stay. Just remember to re-tap your card on the door lock when you leave."

"The hotel enjoys a very strategic location, making it convenient for sightseeing, shopping and eating. I particularly enjoyed the breakfast spread, which offered a wide variety of options, although it can get quite crowded on weekdays, making it difficult to secure a table. The staff were consistently friendly and attentive. One suggestion for improvement would be the addition of facilities like a sauna or other winter-friendly amenities. Harbour view from the window is nice (see attached). Overall, it was a very enjoyable stay."

"DISHONEST & NON RESPONSIVE HOTEL We booked direct with the hotel in December 2024 for 1 night stay together with the King Crab tour in Mar 2025. We expected for the best rate with the early and direct booking. Beware if you wanna book direct with non refundable rates and full payment as you may end up with the following nasty experiences that we encountered. Firstly the room rates had fluctuated and deviated on the direct website when we checked few weeks before our travel date. We wrote to the hotel to clarify but ended up with an unforeseen reply that the original king crab tour date that we had booked way ahead cannot be honored. We were forced to accept the earlier tour date that falls on our late arrival in Tromso. We could have missed the tour if we didn’t write in to the hotel. As expected, we arrived late evening at the hotel and the tour had begun we missed the beginning part of the tour including the killing and preparation of the king crab before they serve them for our dinner. We did highlight our concern to the staff on duty though the manager that was agreed to meet us the next morning did not turn up and refused to speak to us. In the end the staff had gotten approval from the manager to refund a portion of the tour fee. This was further confirmed in an email. It was really to our great disappointment that despite all WhatsApp and email reminders to follow up on the refund that was agreed upon, till today 2 months after our stay we received no respond nor reply to the status of the refund. THINK TWICE before you book this hotel."

"The room was a bit small, and there was no kettle. Breakfast quality was decent. The bedding was very clean. If you're landing in Tromsø, I'd recommend staying here; it's very close to the airport, and there's an XXL outdoor store, a supermarket, and a Burger King nearby."

"The room was clean and basic. The breakfast was fantastic, very abundant and varied. The hotel also offers free Norwegian waffles from 5 PM to 7 PM."

"I had a lovely stay at this hotel! Everything was clean and comfy!"