Guest User
May 24, 2023
I stayed at this hotel with my friends. Pros - in the center of Venice, breakfast is available, the waitresses from Ukraine are very nice and warm, they brought the food quickly and smiled! The cleaning lady cleaned the room perfectly, changed the towels. Cons - the man at the reception was rude, yelled at us, maybe he is not all right in the head. I would advise firing him, his name was Diego!!! The other guy, an African American, was great, smiled and was friendly. He tried to smooth over the situation that happened with this Diego. But this Diego spoke badly about my country Ukraine, it was extremely unpleasant and left a bad taste in my mouth, I even thought about leaving the hotel. A terrible person!
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