"The positives: Lovely staff. Spacious room with a small terrace and a partial mountain view. King-size bed, comfortable linens. Excellent breakfast with a vegetarian option. Bright dining room. Andalusian-style building, attractive exterior architecture. The negatives: The hotel is extremely poorly soundproofed; you can hear your upstairs neighbor blowing their nose, the one next door sneezing, and the one across the hall using their toilet all night long. The door closing mechanism urgently needs replacing. It's impossible to close the door without slamming it loudly when you leave, resulting in being woken up from 5 a.m. onwards by the deafening sounds of slamming doors. Don't forget to indicate that you don't want to be disturbed, otherwise (as in my case) the chambermaid bursts in without knocking, and if you ask her to leave, another one returns five minutes later like a tornado. The bathroom is outdated with unrepaired holes in the walls and lighting reminiscent of a gas chamber. Baseboards torn off in the hallways and common areas. Don't hesitate to visit several rooms: the first one I was shown smelled bad, the second hadn't been properly cleaned (socks lying around), the third was okay. Take a room at the back; the ones at the front face a highway with lots of trucks. No bathrobes or slippers. The hotel is decorated exclusively in shades of gray, black, and beige... a few more cheerful colors wouldn't hurt."

"Fantastic! The staff, from Isabel at reception to Laura, Antonia, Fani, and Arancha in the dining room, made our stay unforgettable. We'll be back. Thank you so much!"

"They just charged me €6.50 for a glass with a finger (horizontal) of Red Label whiskey. I have asked the waiter twice, if it is correct!! I can't help but be astonished, this is the filth that is brewing in the restaurant businesses of Spain..."

"Hotel is looking bit tired now but otherwise location is good, onsite golf also ok and Driving Range looking great"

"I WOULD TAKE AWAY 3 STARS, IT LOOKS LIKE A BOARDING HOUSE, NOT EVEN DOG FOOD, DISGUSTING DISH CLEANING, YOU HAVE TO LOOK AT YOUR PLATES AND GLASSES BECAUSE THEY ARE DIRTY, ON TOP OF THAT THE RESTAURANT CATERING DOES NOT BELONG TO THE HOTEL, THE MANAGER OF THE CUTRADA IS IN A WAY, I SUGGEST THAT YOU COME WITH YOUR FAMILY AND COUSINS FOR LUNCH AND DINNER. MAYBE HE LIKES IT, BECAUSE IF THIS IS WHAT YOU ARE OFFERING FOR THE AMOUNTS YOU ARE ASKING FOR, APART FROM BEING A TRICKSTER, YOU ARE A CHEAP GUY. YOU COULD RENOVATE THE APARTMENTS AS THEY ARE FROM THE 19TH CENTURY. THE ONLY THING I ASK YOU IS THAT YOU DON’T GAMBLE, I WILL NEVER COME BACK. IT’S PITY THAT YOU PUT ALL THE ENTIRE YEAR INTO YOUR JOB WHILE WORKING AND YOU GO ON VACATION AND HAVE THIS... TO THE HOTEL MANAGER. P.S. GO DO SOMETHING ELSE, BECAUSE IF THIS IS HOW YOU RUN THIS,... AND OFFER THIS, IT’S BETTER THAT YOU WERE DOING SOMETHING ELSE, CHEATY. If you are an EU resident and would like to appeal our decision, please click here. You can review your appeal options here."