Hotels near Troup Picnic Lawn, Otari-Wilton's Bush Reserve, Wellington

This place was booked by a family member for the criteria of being cheap and close to the CBD. The location was excellent and could not really fault that. The parking was a bit variable with lots of free metered parks when we arrived on Xmas Day but found it hard to find one during the late afternoons and had to park in adjacent streets on some days. The parking garage options were also a bit pricey. As we arrived on Xmas Day, no one assisted us with our luggage so we took it upon ourselves to get a luggage trolley and go up the lifts to our rooms. Passageways leading to the rooms were a bit narrow. The key access was fine although the door strike plate was hanging on by a single screw and looked like it would fall off anytime soon. The rooms were small, functional with a sofa bed that gave me a slightly sore back in the morning. The main bedroom had a queen bed which was nice. Kitchen facilities were adequate. Room service was a bit lacking - on our 3 night stay, the room was only cleaned on the second morning and we only had 2 towels for the 4 of us initially. The bathroom was really cramped and uncomfortable. Did not try the washer dryer. The views were reasonable - mainly of buildings across the street. Wifi access was rather sporadic. Overall I would only recommend this to people on business for a maximum of 2 nights. Not really designed for families.

Couldn't ask for a better location. An elevator from the lobby to Lampton Quay made it so easy for shopping. Staff shortages due to covid were still evident but any staff we did have contact with were friendly and helpful. The staff member servicing the rooms asked if we wanted our rooms serviced but we said no as there is no need when it's only a two night stay. The cafe and bar had restricted hours again due to staff shortages. However the buffet breakfast was very good.

We stayed at this hotel when visiting Wellington. (Rm705) The staff were friendly and helpful. The foyer and corridors looked tired and in need of refurbishment. We stayed on the top floor overlooking a side street. The room was clean well appointed and of a good size. The beds were comfortable and the shower had a good pressure. Car parking was limited and a tight squeeze to get in. We could have done with double glazing windows as we did have some street noise from rowdy people. The restaurant at the hotel needed to display More Gluten Free Options as this prevented us eating there. Al's Top Tips Ask for a room not over looking Willis Street. Take a good umbrella / waterproof clothing as it rains alot here and can be quite windy.

I checked in today. As a budget hotel, its facilities and services should be good. All facilities are very good, clean and tidy, and the staff are very nice and helpful. What's especially commendable is that there is a small kitchen where you can cook by yourself Order light meals. Near Cuba Street, there are many restaurants and bars, and there is also a 24-hour Night’in day convenience store on the opposite corner of the street! If you add a small dining table and chairs in the room, it will be perfect!

The name of the hotel is known locally as MAUMI hotel, and the name on this site did not convey it. It feels like the old building is being carefully used, and the stairs and elevators are old. Even though it was a four-story building, it was taller around here, and the floors of each floor were spread out vertically and horizontally. The former CUBA street is the busiest downtown area, with many restaurants, shops, and cafes. The room faced the street, but the weekend noise disappeared by 12:00 and we had a quiet night. Until 8 o'clock in the morning of the holiday, the car was hardly running.

Stayed for 2 nights on and adults weekend away. Great little hotel, rooms are nice with fully equipped kitchen in the suite. I would recommend the suite rather than room for a bit more space. Nice little touches like Bottled water, an Organic fruit drink and chocolate in your room on arrival. Plus you can help yourself to soft drinks and coffee in the lobby anytime. Came with breakfast (continental) which looked nice but we ate out. Customer service was really god. Very close to everything, Will stay again. The only thing that bothered me was no opening windows, but fresh air vents are in place.

Nice serviced apartment hotel in a fabulous location perfect for accessing all parts of this astonishing city. Less than 10 minutes walk to the Basin Reserve cricket ground which was the main reason for our visit to catch the Kiwis v England 5-day test match. Friendly staff, nicely appointed rooms and suites with a washing machine and tumble dryer in the bathroom. The washing machine was essential for a 9-night stay with us only bringing carry on cabin luggage. We never used the tumble dryer as they are so bad for the environment and clothes tended to dry quite quickly naturally as well making use of the heated towel rail in the bathroom. We had a suite which consisted of a combined kitchen and living area, separate bedroom and large en-suite bathroom with walk-in shower. Absolutely perfect for a long stay.

I don’t normally like to stay at this hotel but decided to give it another go as I do like the location and views from the harbour view rooms. Mistake. The room was well over-priced at $340 for the night and the service was poor at every step of the way. Parking is limited, tight and if it is raining, you can get quite wet if parking across the road. If parking, there is no way to enter the hotel as the door at the car park side requires a room key to access. Impossible when you haven’t yet checked in. I rang the bell for service several times with no response. I eventually knocked on the door when a staff member saw me, she let me in and promptly turned her back without acknowledging me. Reception is actually 7 floors down but this staff member certainly wasn’t going to tell me that. After checking in, and paying $25 to park across the road, I was then told to put a pass on my dashboard. Yep, they have all the vehicle details from check in, but insist on you then going up 7 floors, and walking out of the hotel and across the road to put the pass on the dash otherwise you risk being towed! Reception already has all the details. This all took longer because one of the two lifts was out of service. Check previous reviews - this is not new. I thought I’d go to he bar for a drink after this however it was closed to the public for a private function and I was told I could not be in that area. At this point I decided to go elsewhere for dinner. On exiting the one lift that was working, it was blocked by a vacuum cleaner that had been placed across the lift door by a staff member. I chose to eat breakfast elsewhere and got out of there as soon as I could. I used the express checkout - but never received a GST invoice / receipt. I had to follow that up also. I stay in hotels regularly for business - it won’t be this one again. No part of this experience was well executed. I advise businesses on how to deliver a great customer experience. This hotel is a case study in how not to do it and that is the only thing that I am grateful for from this visit.

Enjoyed our stay, central location, friendly helpful staff. We thought we had booked a wheelchair accessible room and I guess it was but it was very tight as far as manouvering a person in a chair around. Fortunately my wife still has ability to get out of chair and walk a few steps into toilet area etc but we did think that if someone had less mobility than her, it would have been way more of a struggle. Still enjoyed our stay, great place.

Great customer service, the rooms were well designed and a good size. They had all the modern features you’d need and like for a trip. Bed was comfortable and the room was clean. Main reason for the review is the customer service, I’ve stayed at quest hotels whilst traveling a fair amount. Hands down one of the best by far. The staff went out of there way to make my stay as comfortable and easy as possible. Would recommend 5 stars.