226605
August 25, 2024
This store can be said to be the worst store I have ever stayed in. It has poor hygiene and is not honest. The main reasons are as follows: 1. I made a reservation online and when I checked in, I asked the waitress at the front desk when breakfast would be served. She was told I was told that there was no restaurant, and I proposed that the room I booked included two breakfasts. The waiter said that if you check in alone, you can only go to the front desk tomorrow morning to get a ticket and eat at an outside restaurant. At 6:30 the next morning, there was only one security guard at the front desk. He asked about breakfast tickets and was told that he didn't know. The hotel is obviously dishonest. The guest paid for two breakfasts, but the hotel wants to give tickets based on the number of guests. This is obviously a violation of the guest's rights. Breakfast tickets are supposed to be given to guests when they check in, but the hotel actually wants to give them in the morning, which is obviously dishonest. 2. The carpet in the room, the wall tiles in the bathroom, the floor, the furniture and the toilet are very dirty, as evidenced by photos. 3. The shower has only one shower head and is very stained. The cold and hot labels are reversed. 4. I made a reservation on Ctrip.com and received a score of 4.5. I rated it as good in terms of hygiene. I think it was a fraud by the store. I suggest the platform inspect it, otherwise Ctrip's credibility will be lost.
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