Booked this hotel based on a friend's recommendation, which was also based on his previous stay experience years ago. Let me start with the positives, the reception was great, thanks to miss😁Dina😆who was extremely helpful and provided excellent service to customers, helped us get a room upgrade free of charge. The room size was great, it has plenty of space and what seemed to be nice amenities once in the past. However, the furniture was old and rotten including the bathroom which has many broken items. The TV was old with terrible picture quality. The rug was quite filthy, could not even walk on them. The toilet was leaking all the time (Room 118).
Generally speaking , the hotel staff try to do their best given with they have. Cleanliness was not that good throughout the entire facility, there was dust everywhere in the hotel. Room cleanness was not bad, but also not great.
I may not stay there again.