Hotels near Rock Garden, Auckland Botanical Gardens, Auckland

The hotel's facilities and services are very good, especially the front desk during the few days we stayed, very enthusiastic, the printing service provided by the hotel is also cheap, lower than most hotels, it is very conscience. There are two large supermarkets next to the hotel, which can be reached within 5 minutes on foot from the business district. The room is rectangular. Only the side where the door is opened has a window, and the other sides are not breathable.

Facilities: very clean Hygiene: not bad Environment: very good Service: very good There are Chinese restaurants and other western restaurants nearby, overall it's okay There are more Indians nearby Luggage storage is possible for free

I reserved two rooms on points and arrived from AKL at 630am with my family of 4. I knew we were very early and had expected we wouldn’t be able to check in. We were greeted by Front desk manager Anna (sp?). She initially told us we could store our luggage and use the gym to change our clothes. After a few minutes m, she came back and said she was able to get two rooms for us to check into immediately. It was greatly appreciated. After that, check in was quick. My Diamond status was recognized and was offered free continental breakfast. We were given rooms 109 and 111 which are connecting. The rooms were well appointed and very stylish. Everything was modern from climate control to all the outlets available (including wireless charging areas on nightstands). Don’t worry if you don’t have an adapter here! The mattress is very comfortable, but I didn’t like the pillows. They made my neck hurt. Bath products are Crabtree and Evelyn and the water pressure is great. We did use room service one night and it was delivered within 30 minutes. The crispy Korean chicken was quite good. Breakfast in the restaurant is also good. $20 for continental and $30 for full. Standard options available. All the staff in the morning were friendly and welcoming. The location is about 25-30 mins from AKL, and south of CBD. It’s a good spot to base out of if you are exploring area south of Auckland. There are McDonalds, Pizza Hut, Sushi, and convenience store all across the street (5-10 min walk). This is not a place to stay if you are looking to explore CBD or are looking for a lot retail and food within walking distance. But for us, it was just fine. The entire property is new and there is a great modern style to it. All the staff were courteous and welcoming. I would stay here again and recommend it to others.

The staff were friendly and helpful.Great having the free shuttle to the airport as part of their service . The room was nice and roomy and clean,bed comfortable. Was disappointed there wasn't an extra blanket in the wardrobe as I was quite cold overnight.There was no information in the room about the services offered in hotel and times so I didn't have to ring up or go down to find out. There was no emergency safety exit plan in the room

So clean, comfortable, lovely and full of greeneries with a garden and a little fountain. Good value and a pleasant surprise! Feels like a nice countryside stay but with good bedding, pillows and service.

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.

Overall, it was pretty good and very cost effective. Helpful staff. • Luggage storage room available. Laundry service avail on site (4 bucks for washing machine, 4 bucks for dryer & 2 bucks for washing powder), Ironing service was free of charge. • Toothbrush & Toothpaste were available upon purchase @ the reception. Hot water, box fan, kettle, small fridge, tea, coffee, sugar, clean towel, soap, shampoo were all avail. The first two nights I stayed, I had to use a shared bathroom, however, it was very clean. After that I extended my stay where I was moved to another room which included a bathroom. Also, perfect location as it is situated on the busiest street in the city centre where you'll find a lot of restaurants & shops nearby even supermarkets. * The down part was that it gets very noisy at night, you could hear the traffic & people on the street screaming. Plus, the mattress wasn't in its best shape.

The receptionist was very helpful and friendly. Our room was spacious and clean. The hotel was perfectly allocated for our needs on this visit. With all the construction going on around the hotel, we were a bit overwhelmed but the hotel staff directed us perfectly to the security parking as well as to our destination the next morning. Breakfast was very good and the staff was once again very friendly and helpful.

Stayed at Lylo for 3-4 days and it’s probably the best hostel I’ve ever stayed at. You check in on a device however there is a receptionist near in case you need anything. The design is amazing as well as the communal rooms/work spaces, it’s very new and renovated at the moment so it looks really great. There’s free wifi, a communal kitchen and bathrooms on each floor. There’s also a restaurant and bar, you get a card for one free drink too! I stayed in a private room and shared bathroom, the floor was super clean and quiet. The room itself was cute and tidy, we were missing a few things such as a rubbish bin (didn’t know the rooms came with one until we saw someone else on our floor with one). I think it would’ve of been nice if the room came with a television or a safe, however the room was great for the price so can’t complain too much :) location is central and easy access to everything within the city.

Fast check in process, complete amenities and comfy room. Express check out and enjoyable stay. Small issue with safety deposit box which keeping error status. Anyway concierge help opening it with key. Problem solved. Reception was kind and giving my kid small squishy toy. Appreciate this small matter. Hotel location in tourist area and connected to ******, so many people in neughbourhood with choices of restaurant, bar and mini mart that open till late.