Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Oct 28, 2024|Queen Room
Travertine_Cloud-05Hotel Sanya Terran is the kind of place that inspires you to start writing a novel.
When I arrived there in the late evening around midnight or a bit after, the entrance lobby had me entranced, as it was serenaded in a blue glow, trickling different shades and layers of neon and dark blue. It added an aura of mystery, as not many people were around.
As I stayed there for a number of days, I felt, at times, like I was in an adventure novel. There are gigantic stone decorations that make it feel like you are walking through an ancient ruin. Long glass corridors wrap around many parts of the building and align with rows of hotel rooms (in one of the bldgs).
The pool is lovely and nestled in between the two wings of the hotel. The second wing of the hotel has rooms and the fitness center, where many holiday-goers are active taking instructed classes.
There were times were it felt like I was in an elaborate lair setting in a video game. The front lobby has grand seating arrangements, one of which has a foot pool recessed inside the main couch lounge near the front desk.
Overall, it was wonderful, and I was able to meet some interesting individuals. The room was immaculate and a giant steal at that price. Just a note: when ordering takeout (esp. Western food), many shops are further away, and may not be able to deliver to the hotel. It's better to go into the nearby town to find food. The hotel manager was kind enough to drive me there one night.
I look forward to going there again and continuing the thrilling adventure✨
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Price per night from:US$53
Posted on Jul 29, 2024|Deluxe Garden-view Twin Room
Guest UserThe room was upgraded for free, the breakfast was healthy and delicious, and the facilities were good. The most important swimming pool is great. In the morning, I watched the hotel staff carefully clean the swimming pool for almost 2 hours, and then went in for a happy swim. The sea and sky were all the same color, lawns, woods, beaches, and sea water. Compared to the kind of seaside villas with unobstructed views , the progressive depth of different landscapes, and the sense of envelopment brought by the mountains and the sea, let people blend into the embrace of nature in a very safe state, and return to the most authentic state,,, through the woods When I saw the local people sitting or standing on the rocks on the seaside in the distance, Zheng Zhihua's sailors instantly came to my mind. The freedom and power shown in this picture will also become a kind of spiritual nourishment that will nourish the future. Life, this is one of the meanings of travel.
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Price per night from:US$426
Posted on Aug 19, 2026|Premium Queen Room
Guest UserI specifically came here to praise Summer, the Guest Relations Manager! She was incredibly reliable and helpful with any issues we had during our stay. Whenever we wanted to book hotel activities or find out about hidden photo spots by the beach, she shared practical tips without hesitation and thought of everything even more thoroughly than I did. When we had a small request for our room mid-stay, we contacted her and she immediately helped coordinate a solution. She was friendly and approachable, with no hint of being overly formal. Thanks to her thoughtful assistance, our entire vacation was relaxing and enjoyable. Thank you so much! Also, the photographer for the travel shoot was amazing and took beautiful photos; I loved them!
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Price per night from:US$218
Posted on Jul 31, 2026|Premium Family Suite
JiajianvwuThis was the best hotel we stayed at during our Hainan trip this summer! The family suite at Lanhaiju was perfectly situated with a direct view of the Freedom Lighthouse! I had thought it was a pure garden view room, so I was thrilled to see the lighthouse in the distance as soon as I entered. Not only the room view, but all areas of the hotel are fantastic backdrops for photos! Access to the hotel grounds and beach requires a booking confirmation or room key card, indicating very strict management.
The breakfast was excellent, no complaints there. We found different delicious options each of the three mornings, and the à la carte menu also varied daily. The dinner beach BBQ buffet, with its setting at the filming location of 'Lost in the Stars' and the lighthouse, offered an amazing ambiance. My only suggestion would be to increase the variety of dishes.
Stepping out the back door of the hotel leads directly to a private, quiet, and clean beach with fine sand and a gentle slope. If it weren't so hot, I could have easily spent the whole day just relaxing there!
During our stay, our dedicated butler Chloe was incredibly responsive to our needs every day, almost instantly replying whether it was day or night. She worked very hard!
Three days just wasn't enough; we'll definitely be back next summer!
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Price per night from:US$270
Posted on Jun 27, 2026|Deluxe Family Suite - 2-Bedroom, with View
Guest UserI stayed here last year on June 22nd. It was a brand new hotel then, and while the hardware and facilities were indeed excellent, the service was noticeably lacking, leaving me with a mediocre impression. My son, however, couldn't stop thinking about Sanyue zheng, so at his strong insistence, I 'reluctantly' booked two nights again this year, just for him. The day before check-in (I missed the call) and on the day of arrival, the hotel called to confirm our arrival time, number of guests, room type, and to arrange a butler service beforehand. This time, our assigned butler, Tiantian, was incredibly attentive. She messaged us at noon (afternoon) and in the evening to inquire about our plans, needs, and to offer warm reminders. She was always responsive to our requests, incredibly quick, and had a wonderful attitude. My son absolutely adored Auntie Tiantian! Upon check-in, we received heart-shaped rabbit cookies, and upon check-out, we even got a heart-shaped rabbit plushie as a souvenir. This stay truly showed me that the hotel is genuinely dedicated to providing a great experience. The door from the G floor to the fountain, which was manual last year, is now a sensor door. The path to the go-karts, which was there last year, has been replaced with a newly built wooden boardwalk. New additions this year include a reptile park, a fun animal farm, equestrian activities, and a sports park – all things that weren't there last year. This gave us a different experience and kept things from feeling stale or boring. The sky glass pool is beautiful, and the scenery is fantastic. Two large screens on either side were showing the World Cup football matches, bringing joy to a dad who was 'reluctantly' accompanying his son for a swim. Before, I was hesitant to stay at Sanyue zheng again, but now I'm already looking forward to booking a full sea-view room and a family room for our next stay. On this Sanya trip, I chose three hotels: a 270-degree sea-view room, a villa with a pool, and the Sanyue zheng landscape two-bedroom suite. My son's favorite was still Sanyue zheng! A wonderful trip also requires an attentive butler. I even received a warm greeting from 'Tiantian' after landing in Shanghai. You were the most beautiful 'surprise' of my trip!
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Price per night from:US$106
Posted on Jul 31, 2026|Superior Panoramic Double Room
YuanruiqianyaHighly recommend the pool access room on the first floor of Wyndham Hainan Clearwater Bay Resort. We paid to upgrade at the front desk, and it was great value for money for a family trip. The balcony leads directly to the pool, so you can just step out and jump in. Most guests are families with kids, so the atmosphere is very relaxed. It also included a 2-hour paddleboard experience. The room was spacious and came with a baby bathrobe, kids' toiletries, and the service was very responsive. The hotel has several pools, but my favorite was the 11th-floor rooftop infinity pool with amazing sea views. You can feel the sea breeze and listen to music while admiring the entire blue ocean. In the evening, a dip in the pool is refreshing and therapeutic. The restaurant food was good too, and the pineapple ice is definitely worth trying. For families on a budget who want an easy and fun trip with kids, this is a no-brainer.
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Price per night from:US$66
Posted on Aug 23, 2026|Gardenfront King
Guest User
Staying at Capella Sanya again certainly confirmed those familiar sentiments: once you've experienced Capella, other hotels just don't quite measure up. Even after staying at over a hundred five-star hotels, and thirty in Hainan, I still feel Capella offers the best stay. A special thank you to Chris, the cultural and tourism officer, and the travel photography team.
Improvements from our last visit:
1. Travel photography is now available, and the resulting photos are excellent.
2. The tennis court is now free and has no time limit. They even provide children's rackets, iced water, and iced towels – the attention to detail is superb.
3. Provided a dedicated car service to the station, greatly facilitating our journey to the next destination.
4. Used the gazebo for the first time. Especially after a fall that left me covered in sand, the gazebo's washing facilities were incredibly convenient.
5. Received complimentary champagne, making our 10th wedding anniversary feel truly special.
6. Had a dedicated discussion with the hotel management, which significantly deepened my understanding of the brand, making the stay experience more profound than superficial.
7. My child had the opportunity to play the piano and also saw the stunning high-altitude sea view of Tufu Bay, which is just as beautiful as Haitang Bay.
8. Experienced making my own cocktail at breakfast, something absolutely unheard of at other hotels, and it made up for a previous missed opportunity.
9. Children aren't allowed in the spa, but they can be looked after, which gave us great peace of mind.
10. The evening ceremony clashed with the crab-catching activity, but Chris, the cultural and tourism officer, took our child to catch crabs, allowing us to attend the evening ceremony without worry. This deserves high praise!
11. Received a full family souvenir gift. Every member was considered; in the past, souvenirs were only given to one person, but this time all three of us received one, which was a pleasant surprise.
12. The staff's service attitude has improved. The shuttle driver even came to our room door to pick us up, the pool lifeguard proactively called a car for us, and the manager conversed with us while kneeling the whole time. When we left, the car had driven quite a distance, but they were still waving goodbye.
13. There was an error in our booking, only reserving breakfast for one person, but the hotel provided a complimentary breakfast for the other person. Otherwise, the cost for an extra breakfast isn't low.
A few points that weren't as good:
1. The explanation for the evening ceremony was unpracticed, the process was chaotic, and the sense of occasion was diminished.
2. Several communications happened during meal times, affecting our afternoon tea and breakfast experience.
3. There were some issues with the room's TV and electric curtain buttons.
4. The hotel activity schedule was less entertaining; the activities weren't as fun as before.
Chris, the cultural and tourism officer, and his team provided a lot of information and suggestions. They truly consider the guests, making us feel at home. Only at Capella can you experience genuine butler service.
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Price per night from:US$350
Posted on Nov 13, 2025|Special Queen Room
Guest UserThe hotel room was huge, probably over 30 square meters, truly enormous. The service was excellent, with very patient staff who met all our needs. The room was also very comfortable, with a soft mattress and good soundproofing, ensuring a quiet sleep. The room amenities were a major highlight, offering everything imaginable: disposable toilet seat covers, disposable paper cups, soap, disposable razors, and more. This was beyond my expectations for a room at around 100 yuan. The surrounding area is conveniently located with plenty of dining, entertainment, and shopping options. My parents had a wonderful trip and a great stay here. They said they'd stay here again next time they travel.
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Price per night from:US$13
Posted on Oct 19, 2023
Guest User
I am a traveler from South Korea, and I am quite tall.
I had an incredibly enjoyable trip. The hotel staff provided the best hospitality I have ever experienced. Choosing this hotel was the luckiest decision. They not only took me to the places I wanted to go but also went above and beyond to resolve any issues, like when I lost my phone. Thanks to them, I didn't feel any of the inconveniences that can come with not speaking Chinese during my trip to China. Despite the clear language barrier, I never expressed any discomfort. I deeply appreciate their kindness.
If I visit this region again, I will definitely stay at this hotel without any hesitation.
If you are a traveler preparing for a trip reading this, don't hesitate.
如果您是一位身高非常高的韩国游客,
我度过了一次非常愉快的旅行。酒店员工提供了我所经历过的最佳款待。选择这家酒店是我所做过的最幸运的决定。他们不仅带我去我想去的地方,还不遗余力地解决了任何问题,比如我丢失手机的情况。多亏了他们,我在中国旅行期间没有感受到不会说中文可能带来的任何不便。尽管有明显的语言障碍,我从未表达出任何不适。我对他们的善意深表感激。
如果我再次访问这个地区,我一定会毫不犹豫地住在这家酒店。
如果您是一位正在准备旅行的游客并阅读这篇文章,请不要犹豫。
如果您是一位酒店员工并阅读这篇文章,我想传达这个信息:我永远不会忘记您的善意。
我希望您未来的生活充满好运,再次感谢您。
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Price per night from:US$15
Posted on Apr 16, 2024
Guest User
The room is big, very clean and tidy, the boss is very enthusiastic, the environment is very good, there is a commercial street nearby, it is very convenient to eat and drink, it takes less than ten minutes to walk to the beach, and there is a swimming pool downstairs. This weather is very suitable for playing in the water. If I didn't have to go back to work, I would be reluctant to leave. Hahahaha. Not bad. Recommended
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Price per night from:US$17