Find the Best Hotels Near Beach in Cairns

This hotel was the best I stayed at during my trip to Australia. Although the overall exterior of the hotel looks a bit old, it's still fantastic. The location is the best, right by the bay in Cairns. When you open the window, the fresh sea breeze washes over you, and you can see the coconut trees swaying outside from your bed. I never wanted to come inside when sitting on the balcony every day. The room facilities are also quite complete, although the bed is a bit soft. It would be perfect if it were a little firmer. The hotel's breakfast restaurant is on the first floor, where you can enjoy the beautiful scenery outside the window while having breakfast. There's a wide variety of breakfast options, and the egg burrito is delicious. If I come to Cairns again, I will definitely choose Hilton Cairns again.

This is our second time here at this hotel. We booked two rooms with interconnected doors. The location and environment quite good and the hotel has shuttle buses to city central. And it also provides beach towels to go to the Great Barrier Reef etc. Staff are also friendly. But unfortunately there was a cockroach in our bathroom during one of the nights. We called the front desk and it was settled quickly.

I stayed at two hotels in Cairns, 3 nights at Hilton and 3 nights at Shangri-La. My conclusion: if I go back to Cairns, I won't stay at Hilton again, but I will choose Shangri-La. Regarding the facilities: both hotels were booked for deluxe twin rooms. Shangri-La was clean and tidy with newer facilities, clearly superior to Hilton. Hilton was noticeably old and dated, not even reaching the standard of a 3-star hotel in China. Regarding service: Shangri-La provided bottled drinking water daily. Hilton did not provide bottled water; guests had to use the glass bottles in their room to get water from the dispenser in the hallway. The dispenser on our floor was broken and unusable. Regarding breakfast: Shangri-La's breakfast was more varied and available until 10:30 AM, effectively serving as brunch. What's more, no staff came to rush guests to finish even at 10:30 AM. Hilton's breakfast was not as varied as Shangri-La's and ended at 9:30 AM. Around 9:15 AM, staff started clearing up and cleaning, removing empty plates from our table without asking and reminding us that breakfast would close at 9:30 AM.

The hotel room was clean and tidy, well-maintained. The location is excellent, very close to the cruise terminal, making boat trips incredibly convenient. There are plenty of amenities nearby, so getting around and finding food is easy. The service was also great. It's a fantastic choice for a visit to Cairns.

Staying at Pacific Hotel Cairns for five nights was a very comfortable experience. The location is impeccable; everything from the pier and restaurants to the meeting points for day tours is within a five-minute walk, making getting around incredibly convenient. Although the room wasn't large, it had all the necessary amenities, was clean, and practical. The biggest surprise was booking a room with a sea-view balcony. On the first night, I arrived to find it was Cairns' 150th anniversary celebration, and I got to watch a fireworks display, which was a fantastic surprise! Overall, it offered great value for money. 👍🏻

I expected much better from a hotel carrying the Ramada name. We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help. After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter. Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words. I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered. The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised. The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient. Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again

The hotel isn't in the city center; it's located along the main road. Check-in was remote – they sent us a code for the main door and a safe containing our key. The rooms are a bit dated, and the cleanliness isn't top-notch, but overall it's okay. In the bathroom, the shower door was wobbly. Regarding breakfast, the hotel description states that vouchers are only for weekends, but in reality, they're available every day. Perhaps this is just for the winter period, I'm not sure. They provide AUD 20 per person for breakfast at a neighboring building. And let me tell you, that breakfast is divine! It's an à la carte menu, and we tried many things over three days, and everything was delicious. Of course, we paid extra, but it wasn't a huge amount. One day it was AUD 11, another day AUD 15, and for the one in the photo, AUD 24. Water is complimentary, coffee is AUD 6 – so you can definitely stay within budget if you skip the coffee. Also, behind the café building, there's a laundry service where you can wash and dry your clothes. It's AUD 6 per wash or dry. Nearby, there's a 'Night Owl' convenience store that was open when we arrived late, and a pizzeria next to it was also open, so you won't go hungry. The room really could have used a microwave. There was crockery, but we had to wash it in the bathroom sink, and no dish sponges were provided.

The unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.

The hotel's location is in the city center. My flight arrived early, so I took an Uber from the airport for AU$30 (it can be as cheap as AU$20 during off-peak hours), arriving at the hotel around 12:00 PM. The front desk informed me that check-in wasn't possible until after 2:00 PM, which is standard policy. However, I was also told that luggage storage wasn't free and would cost AU$6 to use a locker. I've stayed at many hotels where luggage storage is complimentary for guests, so this charging policy felt quite unfriendly. Thankfully, I didn't have much luggage, so I just took it with me to grab some food before coming back to check in. After checking in, I noticed other issues: 1. The Wi-Fi signal was very weak, almost non-existent during the day (it was sometimes usable at night). When I asked the front desk, they said there was nothing they could do. I ended up using my China Mobile data (capped at 30 RMB/day, which was acceptable). There was a router-like device in the room, but the front desk said it was only for connecting the phone and not related to the internet. 2. The bathroom sink faucet was too low, so I had to use the showerhead to fill the electric kettle. 3. The toilet seat was installed at an awkward angle and wouldn't stay up on its own; you had to hold it, which was quite strange. 4. The door's soundproofing wasn't very good; I could hear people talking in the corridor late at night. On the positive side: The staff tried their best to provide good service, but the issues with the hardware were beyond their control. Although the hotel equipment was a bit old, the room was spacious with a private bathroom. The in-room facilities were quite comprehensive, with multiple USB charging ports (which are not common in Australian hotels). The room was also clean, tidy, and quiet. After 6:00 PM daily, a password was required to enter the main hotel door, which felt secure. Directly opposite the hotel, across the road, was a Woolworths supermarket (6:00 AM - 10:00 PM), and there were plenty of dining options nearby. Most departure points for Great Barrier Reef day trips at the Reef Fleet Terminal were a 10-minute walk away. The hotel's greatest asset is its location, followed by its relatively cheap price and spacious rooms with private bathrooms. Despite these various issues, personally, I might still choose to stay at Hides again next time I'm in Cairns.

The room facilities are relatively old and the lights are dim. Slippers and toothbrushes are not provided. Shower gel and shampoo are of poor quality. The room was on the first floor and there was noise. It should be the sound of the air conditioner engine or other machinery. The breakfast is simple and does not provide the delicacies of various countries. It only has bread, fruits and some drinks. A separate deposit of 50 AUD is required upon check-in, or 100 AUD in cash.