Featured facilities: Pool, Sunbathing area, Parasailing
Very Good
129 reviews
8.6/10
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9.0/10
Great
MM15358****A decent five-star hotel. The room was spacious and even had a balcony, perfect for enjoying the refreshing sea breeze. It's located right in the city center, making it convenient to get anywhere – Cairns itself is quite small, so you can easily walk to most places. A taxi from the airport to the hotel was around 25 AUD.
Hotel near Cairns City, Cairns 100% of visitors choose this area
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8.8/10
Very Good
JJ小米I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
Hotel near Cairns City, Cairns 100% of visitors choose this area
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8.8/10
Very Good
SSuperDave37⭐️⭐️⭐️⭐️⭐️ 5‑Star Review: Pacific Hotel Cairns
We had an excellent stay at Pacific Hotel Cairns. Max at the front desk was outstanding—warm, attentive, and genuinely helpful from the moment we arrived. Mila was also wonderful and made us feel very welcome.
Our room was clean, spacious, and brightly lit, with a comfortable layout and a balcony that opened to lovely views. The location couldn’t be better: easy walking distance to major tour departure points, the Esplanade, and many great restaurants. The convenience of a self‑service laundry room was another big plus during our travels.
Overall, this hotel delivered comfort, convenience, and exceptional service. Highly recommended for anyone visiting Cairns.
Hotel near Cairns City, Cairns 100% of visitors choose this area
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8.8/10
Very Good
HHennyP.My first room in building C was awful with the view of the opposite hotel. I could literally watch what other people did in their room and they could watch me as well. Also the room condition was so bad with crawling insects so I needed to upgrade the room. The upgraded room was fine with a poolside view and less bugs crawling on the wooden table. I understand there could be little creatures but just too many in the first room. Other than that, their food was delicious and staffs were kind and friendly. My kid loved playing in the pool.
Hotel near Cairns City, Cairns 100% of visitors choose this area
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8.7/10
Very Good
XXiaoxiaoxingyunjinliThe suite is excellent for families. It's spacious, with balconies in both the living room and bedroom. It directly overlooks the children's playground across the street, and you can enjoy views of the sea and sunrise. A kettle, microwave, and tableware are provided, but note there are no cooking utensils. The front desk staff were all very friendly. They provide bath towels at any time during your stay; whether you're heading out to the Great Barrier Reef, playing at the water park across the street, or using the public pool, you can always pick up fresh towels from the front desk. The popular cafe directly across the street offers a discount if you show your hotel key card. The bathroom is internal (without a window), and the beds are quite soft.
Hotel near Cairns City, Cairns 100% of visitors choose this area
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8.5/10
Very Good
Ssolo travellerEverything about this hotel is exceptional. The only downside was the room that I was given was on the top floor and the noise from either some sort of pump or the outside unit of the air condition was so overwhelming that I couldn't sleep well all night.
Hotel near Cairns City, Cairns 100% of visitors choose this area
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8.1/10
Very Good
李李There is no breakfast, the room is large and clean, can accommodate 4 people, one large bed and two small beds, the bed is very comfortable, the room can also cook, and the kitchenware is full. The location is excellent, it is very convenient to be close to the supermarket and the seaside. The old lady is very nice and welcoming. Next time you stay in Cairns. Oh, forget to say, the cat is so cute!
Hotel near Cairns City, Cairns 100% of visitors choose this area
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8.0/10
Very Good
GGuest UserMould throughout wet areas. Major health hazard for my handicapped son who is a chronic asthmatic
No maintenance done. Ceiling in several spots is collapsing. Toilet lid broken. Shower head unable to be kept upright so you can have a hands free shower. Balcony louvre screen panels were off the sliding rail so you could not slide them.
Etc, etc, etc .....
Hotel near Cairns City, Cairns 100% of visitors choose this area
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7.9/10
Good
GGuest UserFront counter were friendly and accommodating. Location was close to everything.
Facilities and grounds were well kept. Just didn’t like having to take used towels down and hand them to reception and exchange for clean ones.
Hotel near Cairns City, Cairns 100% of visitors choose this area
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7.7/10
Good
GGuest UserThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.