"Very small room and awkward toilet wash basin location. Amenities were good though."

"Helps me out when I don’t want to commute."

"Booked for my partners birthday.. safe to say he enjoyed himself and was overall pleased."

"Do not book this hotel! Service: - showed front desk photo of bathroom, told maintenance not available until 8am the following day (for a one night stay this was not a viable option!) - complained about scaffolding outside window (room 60), was offered alternative room (no 90) which also had scaffolding outside window! - Not advised / aware of maintenance work at time of booking. - Not satisfied with room booked or alternative offered, refused to stay, hotel would not refund. Facilities: - Poor signage. Having been unable to find alternative room, Jasmine, from reception, escorted me through hotel to find it; - No Lift. Avoid rooms on first floor. Jasmine had to assist with baggage as alternative room was up a flight of stairs (not advised of this in the reception when it was offered) - BEWARE unsafe pool: Warning sign on pool door to say it was closed for electrical maintenance work (dated one month earlier) further warning sign between changing room and pool to say only enter and leave pool via steps, AVOID contact with pool lights and surrounds Location: - Near HS2 development works, many roads closed nearby."

"Clean and well decorated room. Good location. Good price and nice staff"

"I would like to recognise Kul for the outstanding service she consistently provides. From the moment I arrived, she was warm, professional, and genuinely welcoming. Her positive attitude and attention to detail made a real difference to my stay and created an excellent first impression of the hotel. Kul went above and beyond to ensure everything ran smoothly, always taking the time to help with any questions or requests. What stood out most was her genuine care for guests—nothing ever seemed too much trouble, and she handled every interaction with patience, kindness, and professionalism. She has a natural ability to make guests feel valued and comfortable, and her dedication to delivering exceptional customer service is clear in everything she does. Staff members like Kul are a huge asset to Premier Inn and play a significant role in creating such a positive guest experience. Thank you, Kul, for your hard work, friendly approach, and commitment to excellence. Your efforts do not go unnoticed, and you truly deserve recognition for the fantastic job you do every day."

"Nice new built hotel. Drinks expensive. Hotel lovely clean and modern"

"The grounds are lovely, and the rooms are clean and well-appointed. The only downside I can point out is that I’ve stayed here a few times, and it’s usually more expensive than other comparable Doubletrees."

"The hotel is definitely accessible by car, as it's quite far from the city center, located outside Watford. The actual hotel entrance and rooms are in a nicer building at the back, specifically designed for weddings and events. Holding your wedding here and staying at the hotel would be a fantastic experience, or you could consider staying here if you're visiting the Harry Potter area."