Name: Rakuten STAY URBAN Ogikubo
Address: Tokyo, Japan
Rating: 7.7

Japan

Kyoto

Osaka

Tokyo

The hotel is in a perfect location, close to famous spots and very easy to walk around. The room was clean and comfortable. However, the coffee machine and one of the two washing machines were out of order during my stay. I hope these facilities will be fixed and work better for my next visit. Overall, a good experience!

Amazing service from front desk! Was greeted warmly everyday by front desk. Complimentary porridge breakfast provided daily from 7am-9.30am. The room was small but cozy, had all we need. Best tip was that it was just a few mins walk away from Omiya subway station AND many bus stations. Water pressure was perfect. Had an DIY onsen-like bath on the last day. Definitely recommended!

Overall experience was very good, there was a bus stop very near to the hotel, and a subway station just a bit further away. Staff was very friendly and helpful, and luggage storage services are also available after check out. There was also a Family Mart nearby where you can see it while walking from the subway station. There are also quite a few food options around the hotel too, very suitable to explore a bit. Nijo castle is also right next to the station. The room was very comfortable, where the reception will ask you if you need a toothbrush, or you may request it from them. It was a great stay!

Had a really pleasant stay here. The room was clean, comfortable, and well maintained. The staff were friendly and helpful whenever we needed anything. Location was also convenient with easy access to nearby shops and food. Overall a very good experience and I would definitely consider staying here again.

Considering the incredibly low price, the room size was more than enough for one person. It was a pleasant surprise to have a separate bath and toilet, which is rare for a business hotel. I was also happy to find the 'Pillow That Doesn't Need a Sheep' (Hitsuji no Iranai Makura), which I'd been curious about after seeing it on social media recently. There's a shared lounge on the first floor with a coffee maker and water server, which I made good use of every morning and evening during my two-night stay. It was also a great help that they stored several of my bags after check-out until the evening.

The front desk staff were very kind. It was a typhoon day, and there was a possibility that the bullet train wouldn't be running the next day, so I asked if I could extend my stay. They cheerfully looked into it for me, which I really appreciated (although the bullet train ended up running, so I didn't need to extend my stay).

It's clean and tidy, the size is moderate, the facilities are maintained like new, the location is convenient, the front desk staff is friendly and professional, I will stay here again next time.

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