Lhasa Hotels with Free Breakfast

I love this hotel. Staff were very friendly and caring. Due to high altitude sickness I wanted to buy Pocari Sweat on Mei Tuan but didn't have a local phone number to place the order, the ladies at the front desk helped me out. They also upgraded me to a room with the view of the Potala Palace. The room is nice, clean and spacious with oxygen supply and lots of bottled water provided. There is a big shopping mall 300 meters away (about 10-15 minutes walk) which you can find restaurants there. Free laundry service is a big plus as I spent 6 nights in this hotel. I feel the price is absolutely worth it for the customer service they provided, and I would love to try the hotels under this chain (Hilton) next time when I travel to other cities in the future.

The hotel service was excellent. Staff helped with luggage upon arrival and departure. The room had an oxygen concentrator, and there's a doctor available 24/7 on the first floor, which is a huge plus for guests worried about altitude sickness. Room service also brought up our takeout and a case of mineral water. The Chinese restaurant was delicious, and the breakfast spread was plentiful, especially the rice noodles which were perfectly to my taste. Many foreigners stay here. The one-on-one WeChat service with Riri was incredibly helpful and responsive to all our needs. I'll definitely be staying at The St. Regis Lhasa again next time I'm in Lhasa.

First off, the view from this room directly faces the Potala Palace, which is fantastic for photos. This is also why this room type is more expensive than others. The view is priceless, especially when it's the Potala! The night view is even more beautiful! You can just lie in your room and enjoy the scenery! The restaurant's view isn't as good as the room's for taking pictures. Secondly, I don't think the room's cleanliness is 5-star. When I entered, there was a puddle of water in the sofa area that the staff didn't immediately clean up. I wiped it myself with tissues. I believe that when choosing this room type, I pay close attention to details. So why did I give it 5 stars? The hotel offered a complimentary breakfast, and they were responsive on WeChat. Honestly, the details were quite problematic. For example, the welcome note mentioned postcards, but there weren't any initially. They were brought later, but without a pen. While they did fulfill my requests, in the service industry, details should be anticipated before the guest even asks. Finally, regarding the facilities, I could smell residual renovation odors in the room. There seems to be an issue with the drainage in the shower, as water overflowed into the vanity area. Overall, I'm satisfied, especially for younger travelers.

Staying at this hotel in Lhasa, I really want to recommend it to all my girlfriends! The location is absolutely amazing, super close to Jokhang Temple and Barkhor Street, all within walking distance ✨. It used to be the old Nepalese Consulate, so it naturally has a 400-year historical vibe. The courtyard is perfect for taking photos in ******* outfits! They offer a free ******* outfit experience + 10 free travel photos, and you can even get a direct view of the Potala Palace from the third-floor terrace! The rooms come standard with an oxygen generator and humidifier. The little basket by the bed even has face masks and makeup remover wipes – a dream come true for anyone who loves attention to detail 🥹. Upon check-in, they present you with a Hada (a traditional ******* silk scarf) and serve sweet tea. You can also experience tsampa making for free, making the check-in experience absolutely fantastic!

I stayed at this hotel from June 5-7 2026. The official check in time is listed at 2 pm. They did not give me access to my room until after 4 pm. Furthermore, laundry is listed as included service and they said their facility was not working and had to send it somewhere else. They charged me a hefty fee. I believe it’s a misnomer for this hotel to call themselves “international” This hotel really only caters to Chinese speaking populations, which is fine and the typical situation in Lhasa, but to be more accurate, the hotel shouldn’t make the claim “international.” That would typically imply better more comprehensive services for people outside of one population and nationality. This hotel is listed as 5 stars in Lhasa. I have traveled to many countries and stayed in many 5 star hotels. According to my experience, this hotel doesn’t measure up to a 5 star standard. Perhaps it did in the past. 5 star hotels typically have much better restaurants and dining options. The room was clean and I had a nice view.

Very satisfied with everything, the best is the customer service, always answer all questions. Buy an oxygen tube for RMB 10/piece, and you can arrange an oxygen machine at the lobby bar to provide free oxygen. There were sanitary defects, cigarette butts were found, we don't smoke as a family, but it was acceptable, the sprinkler pipe leaked, and the water pressure increased after cleaning. Everything was cured by the warm customer service.

Many people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender. Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it. My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work! The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.

I was a bit worried about picking a bad hotel, but it turns out I had nothing to fear. The room was spacious enough and had great natural light. The bathroom was odor-free, and they provided a full set of toiletries. The price was also very reasonable, making it a great value for money when traveling. The front desk staff were incredibly warm and patient, and very efficient! I'll definitely stay here again on my next business trip.

After arriving in Lhasa, I realized how much energy you save by staying close to the attractions. This hotel is super convenient for visiting the Potala Palace, Jokhang Temple, and Barkhor Street. We basically walked everywhere, and whenever we got tired, we could just come back to rest. Every evening, we'd go up to the rooftop terrace and sit for a while. It faces the Potala Palace directly, and the night view after the lights come on is absolutely stunning – perfect for taking some great photos. The lobby offers free coffee and tea all day, and the owner even gave us some milk tablets to try. They were incredibly welcoming, chatting with us like old friends. They proactively reminded us about altitude sickness precautions and recommended sightseeing routes based on our schedule. The whole stay was very relaxing.

The hotel isn't to far from the Portola Palace (a short taxi trip). I wouldn't say its a true 4 star hotel. The room was a good size, quiet and didn't smell of cigarette smoke. The room was a little worn out; I couldn't get the TV to work, the mirror on the wet bar area was cracked, there were marks to the walls where paintings/pictures had once been. Most annoying was the shower cubicle and the shower over the bath had only cold water! On my last morning the power was off in my area of the hotel and the lift was not working due to the power outage. The hotel staff do not speak English, but one lady working on reception was especially nice and helpful and we were able to communicate by using the translation app. There are lots of restaurants near by, but next time I think I'd prefer to stay closer to the Portola Palace.