Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Sep 30, 2025|Panorama Deluxe Room (2 Beds)
Guest UserThis trip stayed at his house for three days. The boss and the couple were really good. I saw others saying that they were good in his comments. This time I really felt that I was over. The mats and pillows in the room were latex I like. It was really comfortable to live. Because there is no way to have a trip, so I can live for three days. If I have time, I want to live for a few days. I will definitely stay at his house next time.
Facilities: Great
Service: First class
Butler service: awesome
Good health
Oxygen generator: Good
Butler service: good
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Price per night from:₹ 2,803
Posted on Oct 25, 2025|Beautiful Guestroom
AilvxingdexiaxiaojieWhen I first arrived in Lhasa, I stayed at Jicai, primarily because of its cleanliness and its proximity to the Potala Palace and Barkhor Street. My experience after checking in was excellent. After my trip to Nyingchi and Mêdog, I booked Jicai again. If you experience altitude sickness, the lobby provides an oxygen concentrator, and the rooms even have diffused oxygen supply.
I had wanted to try breakfast in Lhasa, so on my last day, I bought the hotel's breakfast and discovered their noodles (fen) are really good. I regretted not booking a room with breakfast included. If you're still debating whether to book breakfast, my advice is to go for it if you like sour and spicy noodles, because their breakfast noodles are delicious. Delicious, delicious!
Front desk service was good, and honestly, Jicai offers great value for money. Highly recommended.
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Price per night from:₹ 4,352
Posted on Jul 20, 2025|Cozy Queen Room
DcSeven
The newly opened Hampton by Hilton in the Lhasa Economic Development Zone is incredibly new, with freshly opened room cards. I chose it because it was new, but I encountered a number of issues, which I'd like to share with you. First, the receptionist was very interesting and diligently asked about my room requirements. I requested a quieter room on a higher floor, but to my surprise, I received a room on a higher floor facing the laundry facilities. The room also had a strong odor, like a moldy refrigerator. Lhasa, as dry as it is, shouldn't have such a smell. I suspect it was the odor of laundry. Since the receptionist didn't know the room well, why bother asking for guest requirements? Our group of three had the same three-bedroom room, but two had a pull-out sofa bed, while one had a standard single sofa. Booking systems in other cities clearly indicate that these are two different room types, and there's a price difference. Another point: this was my second trip to Tibet, and I've stayed in over a dozen hotels, large and small, but this was the first one I encountered that actually required a QR code to pay for oxygen. I think Hampton's approach isn't very good, and in high-altitude areas where oxygen is a necessity, this is highly questionable.
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Price per night from:₹ 4,676
Posted on May 26, 2024|Guestroom (Double bed)
Guest UserWhen I came to Tibet, I stayed in a Tibetan-style hotel. The decoration of the hotel was very Tibetan-style. The room and the bathroom inside were very clean and tidy. You can see the day and night view of the Potala Palace and the sunrise from the rooftop on the fifth floor. The breakfast on the fifth floor was very nice. , the food is simple but delicious.
The reception staff are very polite and speak fluent Mandarin and English. The staff help solve various problems in Tibet, including taking a day tour, taking a taxi, transportation, shopping, luggage storage, moving luggage, etc.
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Price per night from:₹ 2,282
Posted on Apr 1, 2024|2-bed Room
hohotim
Very satisfied with everything, the best is the customer service, always answer all questions.
Buy an oxygen tube for RMB 10/piece, and you can arrange an oxygen machine at the lobby bar to provide free oxygen.
There were sanitary defects, cigarette butts were found, we don't smoke as a family, but it was acceptable, the sprinkler pipe leaked, and the water pressure increased after cleaning.
Everything was cured by the warm customer service.
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Price per night from:₹ 4,295
Posted on Jun 24, 2026
Guest UserExcellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!
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Price per night from:₹ 7,563
Posted on Jun 3, 2026|Deluxe Double Bed Room with Oxygen Supply – Panoramic Garden and Mountain View
Tanna_GubbI bought a pre-sale package on Ctrip, and the front desk ended up upgrading me to an executive suite on the second floor. Although the hotel isn't brand new, the decor is still quite good – it feels substantial and elegant. The breakfast spread was excellent, and the two-person set menu at Shang Palace was also delicious. Ms. Guo at the front desk was particularly attentive and thoughtful; she made me feel right at home from check-in to check-out. With great facilities, food, and service, the Shangri-La Hotel Lhasa is truly good value for money.
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Price per night from:₹ 16,872
Posted on Jun 28, 2026
ZhizuchangleI rarely leave reviews, but this time I absolutely have to. We booked three rooms for a two-night stay. First, I'd like to thank the InterContinental for upgrading one of our rooms to an executive room. However, this is, without a doubt, the worst InterContinental I've ever stayed at.
Firstly, on our check-in day, we informed the front desk that we had an elderly guest who needed an oxygen concentrator. That machine rattled and clanked all night, making it impossible to sleep. The next day, when we asked if we could get a different oxygen tank, the butler actually told us that the hotel had no other equipment, essentially implying, 'Just deal with it.' On top of that, on the first night, there were people arguing loudly in the hallway, and not once did any hotel staff intervene.
Secondly, on the second day, around 9:15 AM, I specifically called the front desk to ask for a light cleaning of the room. The front desk even asked if we wanted the sheets changed, and we said no. Yet, when we returned to the hotel around 6 PM, the room hadn't been cleaned. I called the front desk again and had to urge them three times before a staff member finally came knocking on our door, sluggishly. Upon entering, they complained, saying we had told them not to clean the room. I'd like to ask when and where the staff member ever saw anyone from our room, and who said not to clean the room? Is this how five-star hotel staff are trained – to complain to guests and get scolded by the front desk? Is this the InterContinental's service standard?
On the second day, during checkout, I went to the front desk to ask for a bag to put some small items in. The front desk initially said, 'Go get it yourself from the concierge.' I just want to know, it's at least 60 meters from the front desk to the concierge; are guests supposed to go retrieve it themselves? I asked if it could be delivered to the front desk, and the staff said it would take a long time, and I should wait in my room. The result? I never got the bag even by checkout time. I ended up carrying a metal box out the main entrance, and the front desk staff didn't even offer an apology.
I just want to ask, does this kind of service meet your standards? Which five-star hotel provides service like this? I really shouldn't try to save money next time. I'll stick to Shangri-La, honestly.
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Price per night from:₹ 10,154
Posted on Jun 26, 2026
Guest User
After arriving in Lhasa, I realized how much energy you save by staying close to the attractions. This hotel is super convenient for visiting the Potala Palace, Jokhang Temple, and Barkhor Street. We basically walked everywhere, and whenever we got tired, we could just come back to rest. Every evening, we'd go up to the rooftop terrace and sit for a while. It faces the Potala Palace directly, and the night view after the lights come on is absolutely stunning – perfect for taking some great photos. The lobby offers free coffee and tea all day, and the owner even gave us some milk tablets to try. They were incredibly welcoming, chatting with us like old friends. They proactively reminded us about altitude sickness precautions and recommended sightseeing routes based on our schedule. The whole stay was very relaxing.
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Price per night from:₹ 1,056
Posted on May 13, 2026|Deluxe Smart Room (Double Bed)
Guest UserThe hotel's location is excellent, and the front desk staff were very efficient with check-in. It's very close to Potala Palace, making it super convenient for getting around. All the staff were warm and welcoming, the room was clean and tidy, and the night view was fantastic. Guys, you can book this place with your eyes closed – I'd definitely come back if I have the chance!
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Price per night from:₹ 3,676