Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 27, 2025|Sunshine Room (Double Bed)
Guest User
The environment, facilities, services, and location are great ~~ You can see the blue sky and white clouds when you open your eyes. There are menus of various restaurants in the inn, which can be delivered directly to the inn. Can you also be hungry? It will be delivered to the garden on the second floor. The rooms are clean and tidy, including the public areas. The inn has an elevator. After the check-in, the boss will still help to send the luggage to the room. It is a 5-minute walk from the Princess Wencheng to watch the show and a 10-minute drive to the Potala Palace. Recommend! recommend!
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Price per night from:€29
Posted on Oct 25, 2025|Beautiful Guestroom
AilvxingdexiaxiaojieWhen I first arrived in Lhasa, I stayed at Jicai, primarily because of its cleanliness and its proximity to the Potala Palace and Barkhor Street. My experience after checking in was excellent. After my trip to Nyingchi and Mêdog, I booked Jicai again. If you experience altitude sickness, the lobby provides an oxygen concentrator, and the rooms even have diffused oxygen supply.
I had wanted to try breakfast in Lhasa, so on my last day, I bought the hotel's breakfast and discovered their noodles (fen) are really good. I regretted not booking a room with breakfast included. If you're still debating whether to book breakfast, my advice is to go for it if you like sour and spicy noodles, because their breakfast noodles are delicious. Delicious, delicious!
Front desk service was good, and honestly, Jicai offers great value for money. Highly recommended.
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Price per night from:€59
Posted on Apr 1, 2024|2-bed Room
hohotim
Very satisfied with everything, the best is the customer service, always answer all questions.
Buy an oxygen tube for RMB 10/piece, and you can arrange an oxygen machine at the lobby bar to provide free oxygen.
There were sanitary defects, cigarette butts were found, we don't smoke as a family, but it was acceptable, the sprinkler pipe leaked, and the water pressure increased after cleaning.
Everything was cured by the warm customer service.
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Price per night from:€43
Posted on Aug 7, 2025
Guest User
The room color is very warm, the waiter is very warm, there is a feeling of being at home 💓 I really like the breakfast of this hotel. It is really second to none in the Tibetan area. The breakfast is super rich and the ingredients are very fresh! This business trip with the children, the baby also likes this store 😊 has the feeling of friends, and then to Lhasa, this hotel is 🥂
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Price per night from:€52
Posted on Oct 25, 2025
M247798****
I stayed at the hotel for two nights. There was no breakfast, but upon entering, saffron tea was offered. We got a free upgrade to a one-bedroom suite with two large, comfortable beds. When a room became available in the middle of the night, they also provided us with an oxygen concentrator, which allowed us to sleep with the door closed. The service was excellent, and the price was very reasonable.
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Price per night from:€46
Posted on Jun 24, 2026
Guest UserExcellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!
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Price per night from:€75
Posted on Jun 15, 2026|Deluxe Twin Room with Oxygen Supply and Potala Palace View
XiaojingerdegushiMany people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender.
Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it.
My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work!
The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.
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Price per night from:€143
Posted on Jun 28, 2026
ZhizuchangleI rarely leave reviews, but this time I absolutely have to. We booked three rooms for a two-night stay. First, I'd like to thank the InterContinental for upgrading one of our rooms to an executive room. However, this is, without a doubt, the worst InterContinental I've ever stayed at.
Firstly, on our check-in day, we informed the front desk that we had an elderly guest who needed an oxygen concentrator. That machine rattled and clanked all night, making it impossible to sleep. The next day, when we asked if we could get a different oxygen tank, the butler actually told us that the hotel had no other equipment, essentially implying, 'Just deal with it.' On top of that, on the first night, there were people arguing loudly in the hallway, and not once did any hotel staff intervene.
Secondly, on the second day, around 9:15 AM, I specifically called the front desk to ask for a light cleaning of the room. The front desk even asked if we wanted the sheets changed, and we said no. Yet, when we returned to the hotel around 6 PM, the room hadn't been cleaned. I called the front desk again and had to urge them three times before a staff member finally came knocking on our door, sluggishly. Upon entering, they complained, saying we had told them not to clean the room. I'd like to ask when and where the staff member ever saw anyone from our room, and who said not to clean the room? Is this how five-star hotel staff are trained – to complain to guests and get scolded by the front desk? Is this the InterContinental's service standard?
On the second day, during checkout, I went to the front desk to ask for a bag to put some small items in. The front desk initially said, 'Go get it yourself from the concierge.' I just want to know, it's at least 60 meters from the front desk to the concierge; are guests supposed to go retrieve it themselves? I asked if it could be delivered to the front desk, and the staff said it would take a long time, and I should wait in my room. The result? I never got the bag even by checkout time. I ended up carrying a metal box out the main entrance, and the front desk staff didn't even offer an apology.
I just want to ask, does this kind of service meet your standards? Which five-star hotel provides service like this? I really shouldn't try to save money next time. I'll stick to Shangri-La, honestly.
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Price per night from:€97
Posted on May 26, 2026
Guest UserI was a bit worried about picking a bad hotel, but it turns out I had nothing to fear. The room was spacious enough and had great natural light. The bathroom was odor-free, and they provided a full set of toiletries. The price was also very reasonable, making it a great value for money when traveling. The front desk staff were incredibly warm and patient, and very efficient! I'll definitely stay here again on my next business trip.
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Price per night from:€36
Posted on Jun 26, 2026
Guest User
After arriving in Lhasa, I realized how much energy you save by staying close to the attractions. This hotel is super convenient for visiting the Potala Palace, Jokhang Temple, and Barkhor Street. We basically walked everywhere, and whenever we got tired, we could just come back to rest. Every evening, we'd go up to the rooftop terrace and sit for a while. It faces the Potala Palace directly, and the night view after the lights come on is absolutely stunning – perfect for taking some great photos. The lobby offers free coffee and tea all day, and the owner even gave us some milk tablets to try. They were incredibly welcoming, chatting with us like old friends. They proactively reminded us about altitude sickness precautions and recommended sightseeing routes based on our schedule. The whole stay was very relaxing.
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Price per night from:€11