Homewood Suites by Hilton Charlotte Ballantyne

Our stay at this lovely hotel was very nice. It is located close to shopping, restaurants and easy access to the interstate loop for getting around Charlotte. The room was a one bedroom suite. It was set up well for accommodation of the three of our party. Very clean and quiet. The breakfast was very tasty. We enjoyed our weekend stay & would choose the same location upon further travels.

I've stayed in over 1000 hotel properties*, this stands out as one of the best! In Charlotte for 5 weeks due to major back surgery and stayed at the Homewood Suites in Ballantyne. Plenty of time to see it all. Front Desk - 5. Exceptional job by Daz, Stephen and Gulshat. The Room - 5. Well kept, everything you need for an extended stay. Housekeeping - 5. Some of the nicest, most cheerful people I have met. Met supervisor Maribel, and Rosa – awesome job! Breakfast Area Staff - 5. Fantastic crew, smiling and helpful. Food - 3. OK, This is on me. I'm not into american breakfast. However a large selection that rotates daily. Wednesday happy hour - nice selection of snacks, complementary beer/wine. Pool/Rec/ Workout areas - looked great, couldn't use :( Maintenance - 5. Used the outdoor grill one night and it looked brand new. 15 year old property in excellent condition. All of this points to one person. Michelle, GM is a dedicated individual, with attention to detail. A true professional who has assembled a tremendous staff. And let me not forget Landon, Dir of Sales who I initially had the pleasure to speak with. Have your next meeting/gathering here! Negative reviews are just that.There's occasionally a situation that comes up, but if you work with the staff, it will get taken care of. * Lifetime diamond Thanks to all!

They were wonderful but ******* really messed up. I was charged for a night that wasn’t on my reservation. I will be contacting you very soon

Bed was okay. Room was spacious ✅ because handicapped. Toilet ran with a trickle the whole time. The real disappointment was breakfast- miserable selection not even enough for guests by 9:00.

This hotel is a nicer hotel I didn’t even know it was 10 years old Steven at the front desk check me in and told me some nice restaurants like hickory it was a great restaurant the hotel had a pool and happy hour was also great and a basketball court for my kids to play on I will definitely be back again

This hotel was a great choice. Located close to plenty of restaurants and shopping centers. The staff is so friendly! From the General Manager to the cleaning staff, they all made me feel at home. Very clean hotel with great customer service. Couldn’t ask for more. Thank you all!

⭐⭐⭐⭐⭐ I had an amazing experience at this establishment! The service was exceptional, especially from the manager, Michelle. She went above and beyond to ensure that we felt welcome and attended to. Her attention to detail and genuine care made our visit truly memorable. I highly recommend this place for anyone looking for outstanding service and a great atmosphere!

I had an absolutely fantastic stay at Homewood Suites by Hilton in Ballantyne! From the moment I arrived, I was treated with exceptional care and professionalism. The highlight of my experience was the wonderful interaction with Michelle. She went above and beyond to ensure my stay was perfect in every way. Whether it was answering questions, offering recommendations, or just providing a warm smile, Michelle truly made my visit unforgettable. The hotel itself was great with comfortable rooms and amenities, but the outstanding service is what will bring me back. Highly recommended!

The friendliest staff with awesome breakfast! Cleanliness was great- the best I’ve seen at a hotel. The food was also good and everything was always clean, no matter the hour. The staff is always there to help with a smile. This is a great stay!