Hotels near Crossroads ATC, Chicago

Checking in at the Congress Plaza was so straight forward. I was upgraded without asking to a King size bed with a lake view. The room was perfect. Fridge, safe, TV , Coffee and water.

Historical hotel in a good area of Chicago. Check in staff is very helpful and pleasant. Good gym and big pool to exercise and many restaurants and pubs around which are very convenient

The place has a hip almost Arts and Crafts / Southwestern veneer but the rooms are cramped and they lookout on either a grizzly parking garage or a large pit of a dank light well. All the walls are dark colors not unlike the bathrooms of college town bars. And, I suspect the reasons for this are more or less the same, if you know what I mean, and I think you do! For example, there are a limited number of mini refrigs. If you ask early, a hulking staff member drops one in your room but then you have trouble either getting into the bathroom or out of the room. I have the feeling the Freehand folks bought a tuckered out Flop House and added a touch of paint and panache and it's been a gravy train ever since. This was my mistake. Maybe we can all learn from it. Customarily I write positive reviews, as who wants read yucky stuff but this review is, if not the truth, then at least my truth. Buyer beware!

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

The Chicago Hotel Collection Magnificent Mile The cleaning rules and service is by far the worst hotel I’ve ever stayed in my life. You have to request room service I requested room service a day before as the policy says and they still don’t clean the room towels were not switched out the garbage was not disposed of. I complained for a second time at the front desk with the two young ladies and now she wants to argue with me. Then the argument turned into negotiations on what gets cleaned and what does not. She says “we can replace the towels and remove the trash but we can’t make up the bed” (SMDH) I can’t make this Chit up I think it’s horrible that I have to negotiate with the front desk about getting my room cleaned, hotels are supposed to clean the room regardless whether you ask for them or not that’s common courtesy but this place does not. It became a negotiation tactic this should not even be a conversation as hotels are supposed to clean your room daily. The Wifi is shotty at best. Logging on to Wi-Fi seems to be a very difficult challenge as once you connect to the Wi-Fi in your settings then you have to go to your web browser and log in a code and that doesn’t happen. Finally, after about 10 attempts the web login page pulled up. Their Wi-Fi system does not allow your connected device to stay on you have to re-login every time you shut down your device therefore you have the same problem all over again also I found it harder to connect at late night hours as opposed to the morning and I’m not sure if they’re cutting off the Wi-Fi the other problem that I had was it would connect to one device and not the other. I can’t recommend this place at all if you’re looking for good service the hotel room is nice but that’s where it ends. This hotel lacks good service or good customer service at the front desk, they just keep repeating “sir it's policy” to do this, certain policy to do that and if that’s their policy with Customer service and how they handle a problem or three customers it’s not a hotel I suggest anyone going to, especially for the high dollar amount per night I do not recommend this hotel at all.

This hotel is good in all aspects, the front desk service is good, we have a few friends staying together, it feels like this, the room and other facilities are OK, it is very convenient to drive from the airport and follow the navigation.

Cheap, convenient transportation, 10 minutes walk from Fullerton subway station, take the bus to the city center, the subway is half a small. Located in a residential area, the surrounding environment is good and quiet. The public restrooms and showers are hygienic, the waiters are warm and friendly, and a complimentary, simple American breakfast is served, and freshly made popcorn is provided free of charge from noon to evening. There is a 24h self-service laundry room, washing powder + laundry + dry clothes for a total of 4 dollars can wash a large cylinder of clothing. There is a kitchen to cook your own meals, and a refrigerator to store food. Next to the Fullerton subway, there is a large supermarket with plenty of food and vegetables.

The hotel is relatively clean, in a large hotel park, ten minutes from the airport. The only downside is the matching, no supermarket, restaurant. The water in the room is charged, 3 knives a bottle.

The breakfast at the hotel is free, so the candidate for the reservation does not include breakfast. There is nothing to eat on the edge of the airport. The bus is every 15 minutes. Is the first choice for airport accommodation

Hotel hardware configuration is OK, the environment is good, the room is big. However, a resort fee will be charged. There is another unpleasant one. I forgot a pair of shoes and found it in the room the next day. Originally it was my own care but the hotel did not look for it.