Hotels near Metro, Chicago

We stayed here in June of 2022 for the Dead & Co show at Wrigley. It was also pride parade weekend, so the neighborhood was hopping. The location of this hotel is awesome. It's in Boys Town right next to the Belmont El, and there are a ton of restaurants and bars within walking distance. The hotel is really cool- art deco style, lot of rooms but not too loud. My drawbacks are that our bed was tiny. My fiancee and I felt like we were sleeping on top of one another... not a huge deal for us since it was one night, but if I had been here mutliple nights it would have been an issue. We didn't have a shower curtain upon check-in, but they did bring one. Water pressure left a lot to be desired. Overall a decent property. We paid like $350 for the night so I typically expect a little more luxury for that rate, but it was pride week and a concert in town. I'd stay here again if the rate were a bit more reasonable for the quality of the accommodations. Clean property and quiet, so clearly well-managed. 3 stars- I'd give a 4th if the plumbing were better.

Hotel is very well situated in a really nice location and we always felt safe coming & going...walked a LOT and most things we needed were very close. The Majestic is an older hotel, so the carpet and bathrooms could use a bit of updating, but the amenities were nice. Beds were very comfortable with lots of pillows, covers and AC, a MUST in summer. Separate TV room with couch and desk was worth the bit extra. Entrance requires guests to always go by the small front desk which is ALWAYS staffed day or night. This means anyone entering to use stairs or elevator must go by a staff member...a feeling of safety accompanies this arrangement. Front desk staff was always attentive and pleasant with a kind greeting. A stop by the breakfast area, though no breakfast offered since covid restrictions, was a MUST to grab a cup of their special blend coffee they've used/sourced for 10 years...it is absolutely HEAVENLY and always fresh day or night. Quaint, safe, clean and offers a pleasant stay in the heart of Chicago. The area has nice landscaping which makes you feel you are in a neighborhood...pretty & pleasant. Easy access to a bus stop, the lake and lots of nice businesses, cafes. Thoroughly enjoyed our stay.

The location is excellent . It is about a two minute walk from the north end of Michigan Avenue very close to the Hancock building/Water Tower. Staff were super friendly and helpful from the moment we came through the door. They assisted with parking as well as giving an extensive list of where to eat in the neighborhood. They also provided personal recommendations when we asked. Thanks Mark, Felicia and Alicia for your great service and charming personalities; you made the stay feel even more special. It is an older hotel that is not likely to appeal to those who want one with all the bells and whistles and an expansive fancy lobby associated with a modern, high-end hotel. Those aspects may be nice but they also come at a substantial price and do not guarantee great service. This hotel is an excellent value for the money. Our rooms were clean, spacious and the beds were comfortable. The views from the room were lovely so that was an extra bonus. There are refrigerators in the room and plug-in slots for electronic devices along the edge of the desk. Other reviewer‘s have not noticed these items and have complained that they did not exist. There was nothing that we needed that was not there. While we did not request any, I heard from another guest in the elevator that staff was very responsive on bringing them ice when they needed it. Hotel staff also take Covid safety seriously. This was a great stay in a beautiful city. I would not hesitate to return to the Whitehall.

The Chicago Hotel Collection Magnificent Mile The cleaning rules and service is by far the worst hotel I’ve ever stayed in my life. You have to request room service I requested room service a day before as the policy says and they still don’t clean the room towels were not switched out the garbage was not disposed of. I complained for a second time at the front desk with the two young ladies and now she wants to argue with me. Then the argument turned into negotiations on what gets cleaned and what does not. She says “we can replace the towels and remove the trash but we can’t make up the bed” (SMDH) I can’t make this Chit up I think it’s horrible that I have to negotiate with the front desk about getting my room cleaned, hotels are supposed to clean the room regardless whether you ask for them or not that’s common courtesy but this place does not. It became a negotiation tactic this should not even be a conversation as hotels are supposed to clean your room daily. The Wifi is shotty at best. Logging on to Wi-Fi seems to be a very difficult challenge as once you connect to the Wi-Fi in your settings then you have to go to your web browser and log in a code and that doesn’t happen. Finally, after about 10 attempts the web login page pulled up. Their Wi-Fi system does not allow your connected device to stay on you have to re-login every time you shut down your device therefore you have the same problem all over again also I found it harder to connect at late night hours as opposed to the morning and I’m not sure if they’re cutting off the Wi-Fi the other problem that I had was it would connect to one device and not the other. I can’t recommend this place at all if you’re looking for good service the hotel room is nice but that’s where it ends. This hotel lacks good service or good customer service at the front desk, they just keep repeating “sir it's policy” to do this, certain policy to do that and if that’s their policy with Customer service and how they handle a problem or three customers it’s not a hotel I suggest anyone going to, especially for the high dollar amount per night I do not recommend this hotel at all.

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

We had a great stay at this establishment. Everyone there is friendly, professional and genuinely seems happy with their jobs. Usually, this indicates good management, so keep up the good work! I was very impressed with the front desk agent Fernando. Before our arrival, I had to call in about our reservations. Fernando took the call, and before I could even explain my situation, he had already reverse searched my phone number into his reservation system, and knew who I was in less than 10 he fixed the problem!!

The location of this hotel is quite good, just in the gorgeous one mile area, shopping and eating are very convenient. The hotel service staff was very welcoming. The decoration is relatively modern, unlike most American hotels. The only thing is that there is no lobby on the first floor, but someone has been helping to open the door to pick up luggage. Breakfast is ok, buffet is average, ordering is good, there are many options. The floor-to-ceiling windows were very comfortable when the sun came in. Although you can't see the river view, it's not far to walk to the river.

Enjoyed my stay it was peaceful. Staff were very friendly and housekeeping was fantastic with cleaning the rooms daily. Will definitely stay here again. They also had a safe in the room.