Hotels near Field Museum, Chicago

I booked a room at this hotel because of the positive reviews and I was not disappointed. The rate I got was pretty good. If you book online via the hotel's website, you can save some money. I actually called and talked to someone at the hotel because on one day, we had 2 people staying and on another day, we had 3 people staying (because my husband was flying in to join us later) and the rates were different depending on the number of people staying. This is standard procedure in some European countries, so I wasn't completely shocked. The room we had was small, but clean. Because of COVID, we were told there wouldn't be any housekeeping and if we needed anything (like towels), we could come to the front desk. We didn't have a great view, like one of the other reviews we had read, but I did like the location. The hotel is located on the edge of Chinatown, so there are many restaurants within a 5-10 minute walk. There is also a metro station that is about a 5 minute walk from the hotel, in the Chinatown parking lot. In fact, we parked our car there for 2 nights. I was a little worried about somebody breaking into it, as it is a surface lot, but no such thing happened. In fact, there are lots of cars parked in the lot at any one time. I would definitely stay at this hotel again. I LOVE the location!

Great location, nice hotel! The room was beautiful, although I would prefer a bathroom door with more privacy :). The lack of properly closing doors is a design trend that makes no sense. They remodeled the lobby and cocktails are good! It was a good experience in general

We had a great stay at this establishment. Everyone there is friendly, professional and genuinely seems happy with their jobs. Usually, this indicates good management, so keep up the good work! I was very impressed with the front desk agent Fernando. Before our arrival, I had to call in about our reservations. Fernando took the call, and before I could even explain my situation, he had already reverse searched my phone number into his reservation system, and knew who I was in less than 10 he fixed the problem!!

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

The Chicago Hotel Collection Magnificent Mile The cleaning rules and service is by far the worst hotel I’ve ever stayed in my life. You have to request room service I requested room service a day before as the policy says and they still don’t clean the room towels were not switched out the garbage was not disposed of. I complained for a second time at the front desk with the two young ladies and now she wants to argue with me. Then the argument turned into negotiations on what gets cleaned and what does not. She says “we can replace the towels and remove the trash but we can’t make up the bed” (SMDH) I can’t make this Chit up I think it’s horrible that I have to negotiate with the front desk about getting my room cleaned, hotels are supposed to clean the room regardless whether you ask for them or not that’s common courtesy but this place does not. It became a negotiation tactic this should not even be a conversation as hotels are supposed to clean your room daily. The Wifi is shotty at best. Logging on to Wi-Fi seems to be a very difficult challenge as once you connect to the Wi-Fi in your settings then you have to go to your web browser and log in a code and that doesn’t happen. Finally, after about 10 attempts the web login page pulled up. Their Wi-Fi system does not allow your connected device to stay on you have to re-login every time you shut down your device therefore you have the same problem all over again also I found it harder to connect at late night hours as opposed to the morning and I’m not sure if they’re cutting off the Wi-Fi the other problem that I had was it would connect to one device and not the other. I can’t recommend this place at all if you’re looking for good service the hotel room is nice but that’s where it ends. This hotel lacks good service or good customer service at the front desk, they just keep repeating “sir it's policy” to do this, certain policy to do that and if that’s their policy with Customer service and how they handle a problem or three customers it’s not a hotel I suggest anyone going to, especially for the high dollar amount per night I do not recommend this hotel at all.

Recently stayed for 5 nights on a business trip and was less than satisfied. When I arrived to my room, the refrigerator and TV were both unplugged and the carpet was wet under the refrigerator from it being off. I had to move the dresser out and plug both back in. While there I had a few articles of clothing dry cleaned and that was a mistake. I followed the in room instructions filling out the form and dialing ”0” to have the clothes picked up but couldn't get a hold of anybody. When I brought them in the provided bag to the front desk the staff looked at me as if I was from another planet before calling somebody to come take them as they wanted nothing to do with it. The clothes were returned late and not by the 6PM time they were guaranteed to be delivered by. To make it worse, when reviewing by receipt after leaving I found that I was charged nearly triple what my laundry receipt showed. I sent an email to the hotel with copies of both the laundry and hotels receipts and over 5 days later now and have yet to get a response. I called yesterday and after waiting on the phone for over 25 minutes I was transferred to accounting. Accounting told there was nothing they could do because that was the amount the outside service they use charged them even though it didn't match the pricing provided in the room. I was then transferred again to housekeeping where I had to leave a voicemail and a day later and still no response. There are plenty of hotels on and near Michigan Ave. If you prefer good customer service stay elsewhere.

This hotel is in a good location in Evanston and would be nice if it were accessible. There are two sets of stairs to get inside, and the lift was out of order. There was merely a sign that stated “Out of order. We apologize for the inconvenience.” My friend is a wheelchair-user and could only gain access to the hotel by going up and down an incredibly steep ramp in the parking garage meant for cars — not people. We informed the front desk and asked for another entrance and exit and were told the unsafe parking garage ramp for cars is the only way in and out that avoids stairs besides the lift. They told us the lift has been out of order for “a few days” and they only called an engineer once we told them about it. This is unacceptable — completely inaccessible hotel and fixing the lift clearly was not their priority. Also, one of the hotel staff was not helpful when we asked for assistance with our bags (we are both disabled and cannot carry them). She simply brushed us off and told us to ask security (there was no security person to help). This hotel really needs to improve their accessibility and disability practices as they are excluding a large percentage of the population and as a result, losing customers.

It is very close to the airport, a little more than walking distance, and it costs 30 dollars for Uber to come here in the early morning. The hotel is equipped with a special car to send you to the airport, at midnight on the hour, and during the day when it is busy, it is basically half an hour. Sleeping conditions are good. Pay attention to the shower head to the bottom, which is basically a 360-degree opening range. Praise!

The hotel restaurant (Chicago 2875) has the best breakfast in the area. The one that’s included in the room rate is made to order and has good options and delicious food, good service. The hotel bar and restaurant stay open late for business travelers which is great and a big advantage over other hotels in the area like the Hilton Northbrook across the street which rolls up the sidewalks around 7:45 pm (pitiful). Importantly, showers are good and don’t overly restrict water flow. Room was plenty large with lots of outlets. This was a business stay. I’ve stayed in most area hotels this year: Staybridge Suites Glennview (no housekeeping for stays less than a week!, trash everywhere) Hyatt Deerfield (good), Embassy Suites Northshore Deerfield (happy hour is good), Marriott Suites Deerfield (ok but pretty dated). My only caution here at Crowne plaza is that you should be sure to request daily housekeeping or you won’t receive it. But it was always done if I asked for it. Will definitely be back.