Hotels near Zeel International Store, Colombo

Although we arrived late, the staff welcomed us with a smile. I hadn't eaten, so I asked about a nearby restaurant, and he handed me his cell phone and said, ``Just order UBER eats, and I'll pay you later.'' Also, I had booked a room with breakfast included, but when I told them I couldn't eat it because I was leaving early the next morning, they gave me the price without breakfast. The facilities and location were about the same considering the price, but the staff was friendly and nice. The availability of electrical outlets was also good.

It was really cordial to stay in a Chinese-owned hotel in Colombo, Sri Lanka. The room decoration was in the style of a Chinese express hotel. Being in a foreign country, I immediately felt like I had returned home! Unfortunately, the hot water was always unavailable, and many details were not done well. Many areas of the hotel still need to be improved.

Everything was excellent. Very good buffet for breakfast. Nice pool on the roof with gym and coctail bar. My room is on 24 floor has a fantastic view on the green lake, skyscrapers and a port of Galle face green. The room was always clean and fully equiped - much thanks for housekeeping to Dhananjaya!

I contacted the hotel to make a confirmation for my brother-in-law's anniversary dinner and was connected to Chamath Gamage, who supported me with a positive attitude & extended to help me out with the reservation since it was a special occasion at the hotel too where seating is limited. Thus being so Chamath reached out to Mr.Denver to seek advise. Within a span of 30 minutes Chamath called me back & confirmed informing me that the reservation is successful & the hotel could have my brother-in-law & his wife to enjoy their anniversary evening at the hotel that evening. I am grateful for Chamath for making the service matter along with a supportive team who was able to facilitate our request midst the special occasion. I wish Chamath & Mr.Denver Good luck in all endeavors to carry out the positive service mindset to all customers they meet.

Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤

I have been here for long vacation and untlimately ends up being in thia hotel longterm. This is hotel has no customer service, bizzar laguage been used by the receptionist cum cahsire. Managemt dont care about the customers, they all belive what the reseptionests says. No water, literally there is no water . Specifically towerds in the evening No hot water at all. If you need to have a wash you must call the receptionist and inform . The evilish receptionist name call Janani calls you at 7.30 am and if there is adelay then thats theend of the story. They charge big but not nevern giving daily complimentry water bottles even. If you stay for one night and the bed.linon is good then they will flip the covers upside and down and prepare fro the next customer airrivals. Complimentry towels offerd to customer is beenused to wipe the toilet .customer used towels been used to cleen toilet.floors after wasing the lavatory . No room.service for two days . As per hotel policy they dont change or clen the rooms for days if customer staying. Broken toilet equipments. Most of the rooms in the hotel has cheap hotel itmes such as ,beds and stiff sprin metress ,toilet equipments and ect .is not upto a standerd . Dingy elivator workes sometime and sometine its dont . Per room.one bedsheet and two soft pillows have been given even if there is two custowes stay at room. Overall this place is a horrifying experiance for me .though you have paid money, this is a place you cant expect customer service , they priorities money on the meantime customer is been treated very very bad . Starting from managemnt to ground level staffs . Last but not least price point they selling such a low scaled hotel really high. hence i would like to request tripasvosor to re evaluate the service standerds .

I recently had the pleasure of staying at Mandarina Colombo, and overall, it was a positive experience. The hotel's location is convenient, situated in the heart of Colombo, making it easy to explore the city's attractions. The rooms were clean and well-maintained, providing a comfortable retreat after a day of sightseeing. The staff was friendly and attentive, always ready to assist with any inquiries or requests. The hotel amenities, including the on-site restaurant and fitness centre, added to the overall convenience of my stay. One highlight was the impressive view from my room, overlooking the cityscape. It added a pleasant touch to the overall ambience of the hotel. While the decor might not be the most modern, it exuded a classic charm that complemented the overall atmosphere. The complimentary breakfast offered a good variety of options, catering to different tastes. The culinary offerings were satisfying, providing a decent start to the day. However, it's worth noting that some areas of the hotel might benefit from a bit of updating, as certain furnishings showed signs of wear. Additionally, the Wi-Fi connection could be inconsistent at times. In conclusion, Mandarina Colombo offers a comfortable and convenient stay with friendly staff and decent amenities. It may not be the most luxurious option in Colombo, but it provides good value for those looking for well-located and welcoming accommodation.

I love this hotel I started my Sri Lanka trip here and rebooked on my return to Colombo. Great hotel, great prices, super clean, comfy bed, wonderful food, amazing pool and great staff hopefully I get to go back one day!!😀

A great comfortable hotel with everything necessary, bed generally super. There is a workplace, the Internet is good. It was really comfortable, unexpectedly better than on the photo. Enabled early settlement. Air conditioner, fan, hot water, safe. I didn't like · The feeling of the strict is just, the requirement to pay in dollars (but accept cards), demanded a vaccination certificate (this January 2023, when all canceled as 2 months), on the doors of the inscription that it is impossible to bring guests. After a bunch of kind gestahouses it seemed to be too serious. The area is a little strange, lots of homeless. , but walked even at night, it was okay. Overall quiet, but if someone in the corridor starts talking then noisy, staff better behave quietly, especially in the morning

We recently stayed at this hotel where we choose to celebrate our anniversary, it was the perfect place for us as all health & safety measures were of high standards. The room was spacious well cleaned and sanitized .Our whole stay was relaxing enjoyable and for sure we will be staying here on our next visit as we enjoyed the atmosphere very much. We would like to specially mention about” Shiva” at the front desk who dealt with our booking to the point of checking he is very knowledgeable, friendly and had great customer service. Although the departure was a bit unsatisfying , as when I requested for a late checkout until 1pm I , was informed by the front desk (lady) that I have to pay half the room rate just for an additional half hour as she offered me the departure time until 12.30pm which sounds a bit crazy as the arrival time says 2pm LCO could be charged if the client exceeds this timings . Would appreciate if the management could consider the above request as it could be managed case by case. Overall we were so happy with the service , staff and the hotel.