Hotels near Faith Cumberland Presbyterian, Dallas

Stayed here for a couple nights recently. The room was large and clean. The shower worked fine. The refrigerator was huge and there were plenty of dishes to use hiding in the dishwasher. I must agree with another reviewer that the breakfast was not great; it was average. Our only complaint is that it is a noisy hotel. That is to be expected near a hospital, but there was a great many additional noises besides the ambulances and it was these that woke us up or kept us up at night. The windows and door seemed to channel sound into the room. The staff was extremely helpful. The dude at the front desk last Saturday was extremely helpful and welcoming.

Staying here will not be a problem, in terms of comfort and ameninties. The rooms are clean and it was the best priced for a downtown hotel. However, I didn't find the particular desk clerk that checked me in terribly accommodating. It was fine at check in, but when I went back to after I realized I had made a mistake in booking, he first said that there was absolutely nothing he could do about it, and when pressed by another person in my party he put the guilt trip on us. I could understand if this was Friday night, but we're talking a Tuesday night and he telling me ”I guess I can make the switch, but if we were full I couldn't have”. I'm aware that I made the mistake in booking, but to essentially pile on wasn't appreciated. The rooms have plenty of space, though they smelled of mothballs. The bathrooms are huge as well, which was nice. You won't go wrong staying here, but I wasn't a fan of how customer service was handled when there clearly were options.

The hotel is very nice, right in the center of the city, only ten minutes walk from Kennedy Square, bus station, Big Eye and museum! Moreover, the front desk and service ecology are very good, and the sanitation is first-class. Although Ctrip gives it a three-star rating, it is a four-star high-level hotel!

We visited the Westin Downtown Dallas for a conference at the Kay Bailey Hutchinson Convention Center. It was a very short walk and surrounded by cute restaurants and bars. We even had a colleague forget her phone in Arlington and the valet (Melvin) went all the way there to get it for her! The hotel is clean and beautiful but I would stay here ten times over the staff and the hospitality.

Good location at reasonable price. Rooms clean. The only issue I had was with the plugs. I had to charge my phone in the bathroom. And the fridge was missing. People at reception were very nice and accommodating

Checked in on Friday 6/3 for a wedding and checked out Sunday 6/5. The lobby, bar, and banquet rooms were all very nice. Hotel staff was very friendly, cordial, and helpful. Room was clean and comfortable. Pool was great! Service at the wedding was top notch. The shower was severely lacking in water pressure, to the point where I felt like I was in a public gym, but I had no issue overlooking this. However, my overall very positive experience was greatly reduced with all 3 of my interactions with the onsite Valet. First encounter: Checking in, the wait for valet service was 25 min. Would have parked myself but there was no clear instructions on how to do so. Valet attendants showed no hustle (a lot of confusion, standing around, yelling, overall chaos) and then I even witnessed an attendant driving a $100K BMW bump into a parked pick up. This left me very unsettled leaving my car in their care. Nevertheless I did. 2) I called to have my car brought around Sat morning so I could retrieve an item I had left in the car. Attendant was somewhat rude and dismissive on the phone as well as in person. 3) After checking out, the valet process was, once again, pure chaos. I understand this is somewhat to be expected at 11AM on a Sunday. But again, there seemed to be no organization, no system, and just general disfunction with little care for the guest experience. Then, I witnessed an enraged guest screaming profanities because his car had been badly damaged while in the care of the valet service. There was easily $1,000 worth of body damage to his car. Finally after 30 min of waiting, my car was retrieved. No remorse or apology for the wait or overall experience. In general, very nice hotel and stay that was severely diminished by the valet experience. Bottom line, if you're going to force driving guests to pay $36 per night for a valet service, it needs to be far more efficient, friendly, and people need to feel comfortable leaving their vehicles.

The breakfast is very simple, there is nothing to eat, just join in. They have an airport shuttle bus to Dallas love field airport, from 6 am to 10 pm. Others are ok, the hotel is quite satisfactory.

Not overwhelmingly friendly. Long check in with nobody else there. No luggage cart. Had to bring everything in because the reviews warn of car robberies. No warm breakfast. Password written wrong on card key holder. Ugh. The little things. I called the front desk for the password. LYT57. See photo.