Hotels near Rose Haggar Park, Dallas

I reserved a suite for my mom and me to stay in for 1 night as she was having surgery next door at the heart hospital. I was checked in a timely manner and my room looked like the pictures on the website. It was fairly clean except for all the dog hair on the floor and food crumbs left over from previous guests in multiple places on the carpet! It was clear they skipped the vacuming! I slept on the pull out sofa and I checked upon arrival for sheets and blankets. I didn't see a blanket and called to the front desk the man working there was very irritated that I asked for a blanket. he said I could come get one. So with my room being the farthest from lobby, I made my way down there. No blankets!! I was told and no offer to get me one. When I did verify and asked are u sure? He said he'd go tear up a bed for me and bring it to me! That is when i notified him of the pet hair and food. he was not happy that i asked for housekeeping to come and vacuum! So beware he's a little crabby!! I used the fitness room which needs help! Very minimal! The breakfast was served in the mornig but n o details at chek in when it was hours etc! It was okay . typical hotel breakfast nothing to brag about! All in all it fit our needs for a overnight stay!

Everything was great at Quality Inn in Plano-Dallas. The staff were nice and helpful. The room was clean, the decor was dated, but the room and breakfast buffet area was all clean. The breakfast buffet included fresh fruit, make-your-own waffles, cereals, oatmeal, juices, sliced bread, and jellies. Plus, the hotel is located next to several lunch and dinner restaurants.

We stay at this property at least 6 times in the year because my husband business. We are always more than happy. We always see a improvement. Is very clean and excellent service at this location. Breakfast is amazing and the staff is very professional.

Convenient location to explore Plano area!

Yesterday were amazing we had a cookout and everything we really enjoyed it alot doe we all fell asleep fast too lol

First of all, we wanted to mention that the staff did everything they could to make our stay better. Unfortunately the owners/management of the hotel didn’t give them enough to work with. While the hotel is basically clean, our room looked pretty beat up and had a lot of problems: (1) lots of dings and dents on doors, cabinets and furniture (see pics); (2) there were bugs and roaches running around; (3) and worst of all, a leak under the kitchen sink that had been going on so long it warped the cabinet under the sink and provided a nasty smell. When we had the hotel maintenance man take a look, he said the drain had never been installed properly so had been leaking obviously for months. We couldn’t believe no one else had noticed this before. We selected this hotel based on a booking site (Agoda) and we put in that we needed a breakfast Buffett. Unfortunately their idea of breakfast is a few muffins wrapped in cellophane along with a few breakfast bars. When we asked, the staff said it was because of “Covid”. That’s interesting because we’ve visited at least 5 other hotels in the last 3 months and they ALL have normal breakfast buffets now - this reeks of a cop out by Extended Stay. As we mentioned the staff did everything they could to overcome the problems and were very courteous. Unfortunately the owner/operator if this property apparently don’t share that same concern. This property needs help !

WARNING: DO NOT STAY HERE!!! MY ROOM WAS COVERED IN BLOOD!!!! I was in town for my sister’s wedding and they picked this hotel with a block rate discount. I arrived in Texas earlier than I expected, tried to call and book a room and was told they were “in the negatives and no rooms were available.” I then booked a room online and was guaranteed a room. I was overcharged and not given the wedding block rate. When I asked the front to please fix the charge, they discounted it but not to the correct rate. When I checked into my room, there were dirty socks on the floor, the room was filthy. Housekeeping came up and removed the socks and changed the sheets, but it only got worse. There was BLOOD on the carpet AND on the “CLEAN,” FOLDED towels in the bathroom!!! I was disgusted! I spoke to Daniel Alvarado, the assistant manager who was incredibly rude and disrespectful and laughed in my face when I told him about the blood all over our room (I even showed him photos). After my boyfriend spoke to him, he agreed to completely comp our room (but refused to apologize even after I asked for merely an apology). Days after leaving, Daniel has charged my card MULTIPLE times coming to a total of $540.63. I asked him to please give me a refund and he told me to call my bank. My bank sees that he authorized the charges the day after I left the hotel. Daniel told me that he can’t do anything about it and that I should post a review. I spoke to their GM, Cody Stites who only yelled at me and told me that he has more important things to do and that if I want a refund I need to contact my bank (despite the invoice from the hotel guaranteeing that I would not be charged). At this point, I just want my money back. SAVE YOURSELF THE MISERY, DISGUST, AND DEMEANING CUSTOMER SERVICE AND STAY SOMEWHERE ELSE.

Good location at reasonable price. Rooms clean. The only issue I had was with the plugs. I had to charge my phone in the bathroom. And the fridge was missing. People at reception were very nice and accommodating