Gatlinburg Hotels with Gym

Nice Hotel, located on right place in Gatlinburg. We stayed for 3 night here when we visited smoky Mountains. It was comfortable stay. All tourist locations are nearby. They have free parking and breakfast was ok.

Remodel was in progress during our March 2024 stay. I don’t know if that was relevant to the blaring smoke alarm at 8am on a Monday morning but that was a very rude awakening and rough start to our trip. Pros: Nice friendly staff. Room and bathroom were very clean. Location and parking were perfect. It was worth the negatives to be this close to downtown (quick walk). Pancake restaurant next door was a plus. The pool and hot tub looked nice although we didn’t use them. Cons: Did Courtyard invent a new bed size? That felt like the smallest King bed ever. Another review mentioned this too. Very odd bed situation. Pillows were awful. 4 of 6 window panes were permanently fogged so the view that should have been amazing was 2/3 diminished. The Bistro, although staffed with helpful and friendly employees was depressing and empty. The cold food in the Bistro frig looked old and sad (yogurt parfait had separated and pooled substantial liquid in the bottom for example.). The seats were all cracked and badly worn. I was extremely hesitant to order food but the coffee ($3.50 for plain coffee) was tasty enough as it was the only option other than making your own with tap water in the room via the provided single-serve pot. Fairfield’s lobby coffee station was sorely missed during this Courtyard stay! The things that can and hopefully will be addressed during Courtyard’s remodel will allow for us to give this hotel another chance one day perhaps.

So first off let me say that this hotel is still an ok place to stay. I would however also say that by charging 300+ a night for a room you have certain expectations, and those were not met this trip. From the outside, the hotel was lovely as always. The lobby seemed clean but had a few minor issues, and the furniture seemed like it could use a refresh. So my initial impression was favorable. We got to the room and at first glance, things seemed ok, but when you started looking around that's when the issues started. First, the chair had a fabric piping that was half torn off. The carpet seemed to be really worn in spots and could have used a cleaning. The shower had a patch job that looked like someone with no experience slapped calk around the edge of the shower and the drain; it was seriously an eyesore. Then when my daughter went to take a bath she told us it looked like something black was on the walls. Sure enough, there was something black on the wall. I am no mold expert, but it appeared to be black mold although I have no way of confirming that. Then we went to look at the beds before we got in and one bed had a blood spot on the mattress cover that lined up perfectly with the mattress itself so I know that no one even attempted to clean it; all they did was slap a clean fitted sheet on the bed. The mattresses on the beds are so bad that my wife and I woke up with sore backs every morning; I never used to have a problem with their beds in the past so I can only assume that the mattresses are in need of replacing. Also on the balcony when the HVAC unit is running it sounds like you are sitting next to a jet engine. I have stayed at this hotel at least 5 times in the past and do not remember the HVAC being so loud on the balcony. Also, they claim to be short-staffed on housekeeping so they only offer room cleanings once every 3 days during your stay. That means if you need towels, toilet paper, or the trash taken out you have to call them which is not great for what you are paying for this room; I can see every other day, but seriously every 3 days is ridiculous! The hot tub had tiles missing and water was leaking through the opening of the backer board which I cannot imagine is good for the hot tub. Also on all 4 nights of our stay, it looked like the hot tub got cleaned 1 time. When you are charging 300-500 a night for a ”standard room” depending on the time of year you have expectations that things will be taken care of, and that your room will be clean and well-kept. I used to pay 150-200 a night for this hotel and the hotel was immaculate, so clearly someone is taking the money and not reinvesting in the property. I stay here to escape the bad experiences that I've had at other Gatlinburg hotels, and that used to work until this trip. I really hope they reinvest in this property and gut all the rooms to do a complete makeover because otherwise there is no way this hotel is worth the price they are charging current

I really wanted to love this place. The location is perfect to quickly get to the attractions in Gatlinburg without fighting traffic and the views are incredible. The food from vista grille is surprisingly delicious for hotel food and the welcome cookie was so good. The front desk staff and restaurant staff are the best. So polite and friendly each and every time. But this place is busy. It is a convention center and there was an event every day during our stay. There is not ample parking to accommodate a packed hotel during peak season and daily events. Allowing guests to park in the fire lane seems like a major safety issue. The rooms are a decent size however, the beds are not great unless you like sleeping on a worn out extra firm mattress. The rooms also need a deep cleaning. I understand that there is a quick turnover between guests but these rooms haven’t had a good cleaning in years. There was hair left behind from a previous guest in the bathroom and years of dust behind the couch. For almost $300/night, I expected more.

Okay there’s a bit to talk about here. Mostly good! Cons: If you are a bit of a clean nut - this place isn’t for you. The one *major* thing that bothered me was the bedding. There wasn’t a mattress cover between the sheet and the mattress and I just kept thinking about everyone who laid there before me. The carpet was in need of a steam because if you walked barefoot it made your feet turn black. I wore my flip flops the whole time. The room smelled a bit like smoke and we ended up going to get an air freshener. We did also have turn down service but they only did our bathroom and didn’t make our bed. Very funny lol but we weren’t too upset. I think the place just needs to be renovated/a deep clean and it would be perfect. I was in room 266. Also, the breakfast isn’t eggs and bacon etc. It’s biscuits and gravy which in my opinion was not the tastiest and simple things like cereal and bagels. It’s great in a pinch. Pros: That river balcony is everything. It’s such a soothing sound and you see bears almost every day. We saw 3 bears during our stay. I would come back just for that! There are two pools which are often never used. There is one that seems to be for adults which I had to myself one afternoon. The walk to town is about a mile one way - which after hiking the smokies all day is the last thing you want to do but it’s nice to be out of the crowds. Amazing breakfast and bbq spot across the street. The staff were so nice and helpful. Overall - happy with the experience but I am someone who is picky about sanitation and that’s why I docked the star. You get what you pay for. If you don’t mind an older spot that needs some love, this is a perfect place.

It's not in the center of the town, it's about ten minutes' walk to the center block, and the surrounding area is slightly deserted. But the town is not large, and the hotel is not far from the center, so the price is reasonable.

I came to visit the Great Smoky Mountains and found this hotel from Ctrip.com. It is very cost-effective and has a good geographical environment. It is close to the main street of Gatlinburg town and is convenient for travel. The receptionist is an Indian, warm and kind, responsive to all requests, and the breakfast is rich.

Excellent

The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg.We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more.Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel.Our guests have full use of our many amenities including:*Heated indoor saltwater pool and outdoor saltwater whirlpool*A well-equipped Fitness Center*Courtyard*Jogging paths and golf are nearby, as well as many restaurants and retail shops.Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily.The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event.Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are...

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