Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 1, 2026|Premium Double
WangdadanAmberThis hotel boasts excellent transport links, being super close to HBF Central Station and right next to DM. I booked a day tour and found that many tour buses depart from a hotel just over 100 meters away, making it very convenient for catching those day trip coaches. The hotel lobby offers complimentary fruit daily; I grabbed an apple every day, along with some candies.
The rooms don't have bathtubs, and the beds are quite small, with two beds basically pushed together. The mattress firmness was just right, and the pillow height suited me well. There's a Nespresso capsule coffee machine with 8 capsules, replenished daily, and six tea bags, which is nice – I particularly enjoyed the ginger tea. The environment is clean and hygienic, and they provide shower gel, shampoo, conditioner, hand soap, and body lotion. This was a pleasant surprise, especially after staying in Nuremberg later and finding no facial tissues there!
The sound insulation of the windows is decent; while it gets quite noisy when open due to the electric trains right by the station, the train sounds at night didn't bother me or affect my sleep.
I must say, the breakfast is excellent, with a fantastic variety and delicious options. However, when I arrived at the hotel around 8 AM, the front desk informed me that early check-in, usually after 3 or 4 PM in European hotels, would cost dozens of euros. I figured the price was acceptable, so I checked in early. But then, at my next hotel in Nuremberg, I arrived at 12 PM and was allowed to check in without any extra charge when I asked if early check-in was possible. So, it's not really comparable!
The hotel offers free Wi-Fi with good speed. They also provide a complimentary bottle of mineral water daily, which is a great perk as water in Europe can be quite expensive, around 20 RMB per bottle.
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Price per night from:€153
Posted on Apr 28, 2026
Guest User
Super location and very beautiful design concept and related story telling. Super breakfast and very beautiful bar. A stay in one of the 25hours hotels is actually always worth it. Unfortunately, the cleanliness of this time was not as top as I was used to it from 25hours, but I am sure that was a unique thing and the reception has assumed it :-)
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Price per night from:€135
Posted on May 10, 2026|City Studio
JesutofunmiI had a great time in Wunderlocke. The aesthetic of the hotel was top notch and the location was also great. My only issue was that check in was 4pm which is really late considering the fact that check out is 11am. And you will have to pay an extra fee if you want to check in early 🙄. Asides that, every other thing was great.
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Price per night from:€72
Posted on Jun 21, 2026|Superior Room
Guest UserWhile your hotel facilities are acceptable, the operational failures and hostile staff conduct during my recent stay were entirely unacceptable.
My room was located excessively far from the lobby, which amplified a serious safety hazard: the in-room telephone was completely broken. When I discovered the television was also unusable (stating the room was ”not checked in”), housekeeping dismissed me, forcing me to walk all the way to reception just to report your own technical failures.
Worse, I experienced an emergency when my phone died without a universal adapter. Instead of helping me during an urgent situation, your staff predatorily refused to assist unless I purchased an overpriced adapter from the hotel. To top it all off, the reception staff were cold and dismissive. Their complete lack of basic courtesy and welcoming demeanor went beyond poor customer service. it felt distinctly like racial bias.
A broken room phone is a safety violation, but your staff’s total lack of empathy during an emergency is a failure of management. I expect a formal response regarding how you plan to address these room defects and the deeply problematic behavior of your front desk team.
Die Ausstattung Ihres Hotels ist zwar akzeptabel, die betrieblichen Mängel und das Verhalten Ihres Personals während meines Aufenthalts waren jedoch absolut inakzeptabel.
Mein Zimmer lag extrem weit von der Lobby entfernt, was ein erhebliches Sicherheitsrisiko verschärfte: Das Zimmertelefon war komplett defekt. Als ich feststellte, dass auch der Fernseher nicht funktionierte (Anzeige: „Zimmer nicht eingecheckt“), wurde ich vom Housekeeping abgewiesen. Ich wurde gezwungen, den gesamten Weg zur Rezeption zu laufen, nur um Ihre eigenen technischen Fehler zu melden.
Noch schlimmer war, dass ich mich in einer Notsituation befand, als mein Handy-Akku leer war und ich keinen Universaladapter dabei hatte. Anstatt mir in dieser dringenden Lage zu helfen, weigerte sich Ihr Personal, mich zu unterstützen, und drängte mich stattdessen in räuberischer Absicht dazu, einen völlig überteuerten Adapter vom Hotel zu kaufen. Zu allem Überfluss war das Personal an der Rezeption kalt und abweisend. Der völlige Mangel an grundlegender Höflichkeit ging über schlechten Kundenservice hinaus – es fühlte sich eindeutig nach rassistischer Voreingenommenheit an.
Ein defektes Zimmertelefon ist ein Sicherheitsverstoß, aber das völlige Fehlen von Empathie Ihres Personals in einer Notsituation ist ein Versagen des Managements. Ich erwarte eine formelle Rückmeldung darüber, wie Sie diese Mängel im Zimmer und das zutiefst problematische Verhalten Ihres Rezeptionsteams beheben wollen.
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Price per night from:€101
Posted on Jan 24, 2026|Standard Room
Arvin0079
The Holiday Inn Munich City Centre is a popular hotel for local tourists. It has a lot of rooms, and it's super convenient because you can walk directly from the subway station to the hotel through an underground passage, as long as you take the correct exit. This means you don't have to brave the cold outside. The rooms are a typical European size, and the cleanliness is good. The hotel lobby has various facilities, though the convenience store is a bit pricey. However, just outside the hotel's underground passage, you'll find various supermarkets that have everything you could need, which is really handy.
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Price per night from:€115
Posted on Mar 25, 2026
Guest User
The location was fantastic, very close to the station and within easy reach of the city center. The neighborhood felt very safe, which was a big plus. It was also great to have a supermarket and a coin laundry within walking distance.
The room itself was spacious, clean, and comfortable. When the hairdryer in the room wasn't working, I went to the front desk and they immediately lent me a spare, which I thought was excellent service.
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Price per night from:€62
Posted on Jul 29, 2024
MASAKAZU
Convenient for using trains near the station. I stayed in an apartment, but the front desk staff explained different rules for changing towels and sheets. The towel was free and the sheets were paid, but the person in charge at another front desk said that the sheets were free.
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Price per night from:€66
Posted on Dec 21, 2025
Guest User
The reception was indifferent and unfriendly. When booking, I specified the need for latex pillows and an extra luggage rack in the special requests section, but neither was provided upon check-in. The concierge's service was better. At check-out, I requested the frontdesk to help with my luggage, but no one came to assist. Dinner at the hotel restaurant was also poorly attended to; the service was lukewarm and indifferent, perhaps due to the restaurant's high demand. The food quality was mediocre and did not live up to the website's claim of being the top restaurant in Munich. The Deluxe Room we booked online was advertised as 35-38 square meters, but the actual room was much smaller than expected. In short, aside from the location, everything else fell short of expectations, earning only a mediocre rating. I would likely not stay there again or recommend it to friends; perhaps my expectations were too high, leading to greater disappointment.
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Price per night from:€365
Posted on Jun 6, 2026
ammobiI stayed here temporarily to work on a paper. The footsteps upstairs were incredibly loud, I'm not sure if it was the stairs or something else. The room itself was a nice studio, well-decorated and laid out, but it smelled of new construction and cooking. Check-in was quite easy, but the room didn't even have a deadbolt. People often gathered to smoke outside the entrance downstairs. I wouldn't really recommend it for single women who are easily scared. It's right next to OEZ, so shopping is quite convenient. It's a very cheap hotel, and for the price, the environment was decent. The sheets had some dirty spots, I don't think they'd been changed. I just shook them off and went back to sleep…
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Price per night from:€60
Posted on Mar 18, 2025
Carlosd.
Overall the hotel was great, a little out of the main city centre, but a 10-minute walk from the nearest station, with about a 20-minute train ride to the city centre.
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Price per night from:€59