Hotels near Sun Garden 1989, Hanoi

It is probably one of the best Novotel I have stayed over the past years. Most notable are the people-- from the reception to restaurant , everyone are courteous and willing to help and sincere, and English are generally sufficient which is a great help. The TV channels are very complete from CNN, HBO, BBC, CNBC, BOX which are even better than some 5 star hotels. The breakfast collection are very wide, and fruits are yummy , which is a great way to start the day. During my visit , the restaurants in the hotel are not crowded at all, and so dining is very comfortable and allow ample distancing between tables. The dinner on roof top restaurant is great value for money --- VND 499 K for a quality BBQ buffet with proper beef and seafood. Rooms and bedding are very clean. Location is on busy street but quite a number of small restaurants and coffee shops within a few minutes walk. The only aspects for improvement-- due to language , it would be great to have a doorman at the main entrance to help with giving directions to taxi drivers to ensure no miscommunication; and the room lighting can be enhanced by placing a floor lamp next to the study table to facilitate reading ; and finally the hotel name sign on the street front is too small for drivers to spot the name .

Este hotel está muy cerca del barrio de las embajadas, mucho más tranquilo que el casco antiguo. Se ve bastante nuevo y por tanto reservamos directamente con el establecimiento a través de email (enero 2023) una suite especial del piso 9º (planta noble hasta donde llega el ascensor). Un dormitorio amplio con cama grande (bien de colchón y sábanas), armarios, perchas, ventanales a la ciudad, mesillas, a.a. y tv satélite. Al lado, una sala de estar amplia con muebles, un sofá no muy grande (en las fotos se veían 2 sofás), otro a.a. y otra tv también satélite, un espacio de cocina con frigorífico grande (agua de cortesía) y precio normales. Un buen baño, moderno, amplio, con encimera y amenities, muy buenas toallas y ducha grande con mampara, presión de agua normal y ventana exterior. Bien de limpieza (diaria) y buen wifi. Recepción y zonas comunes suficientes. (2 ascensores y piscina interior). Personal amable. Check-in a las 12 (igual que el check-out). Al principio querían darnos un ático del piso 11, pero nos negamos porque son más pequeños y el ascensor no llega a ese piso. La zona de desayunos es muy pequeña (solo 3 mesas) y tuvimos que desayunar en una de las mesas de recepción (mesas redondas muy pequeñas, pero al menos separados del resto por el tema COVID). Un bufet no muy variado (huevos/tortillas a petición) y no muy bien presentado, además de repetitivo (fruta escasa y solo pan de molde). Si algo se terminaba, había que pedirlo a la camarera, aunque no tardaba mucho en reponerlo. La calle Doi Can es algo estrecha y con tráfico intenso, llena de restaurantes y tiendas, pero el hotel se retranquea de forma que los únicos ruidos que llegan al piso 9º son los ladridos (conitnuos y muy molestos) de los perros de las cercanías. Por otro lado, en esa misma calle tiene parada el bus nº 9, que por 7.000 dongs (unos 30 céntimos de euro) te lleva directo al lago Hoan Kiem en pleno centro (y vuelve por el mismo camino) en unos 20 minutos. El hotel está a minuitos caminando del complejo del mausoleo de Ho Chi Minh, Pagoda del Pilar Único, Museo de Historia Militar, Ciudad Imperial, Palacio Presidencial y Templo de la Literatura. Transfer al aeropuerto por unos 12€. En resumen: un buen apartamento en una buena zona tranquila (mejor que en el caso antiguo), por un precio ajustado para la calidad ofertada (1.100.000 dongs por noche con desayuno, es decir, unos 43€), si bien los desayunos pueden mejorar bastante.

Absolutely amazing experience! The hotel is in a sky scraper from where you can see all of Hanoi. I was there during the ***** new year celebrations and one of the best locations to view the firworks was the hotel's lobby and restraunt. The hotel also organized lion dance for ***** new year. The breakfast is also really good with loads and loads of cuisine options. Also try the pecan pie at the cafe, it is absolutely delicious. The best part however is the hospitality team. Kudos to them for making me and my girlfriend feel fully taken care of. Their attention to detail to each guest's plans is immaculate. It was ***** new year night and we could not find a grab as there were none available and we had a train to catch. The staff knew where we were headed as they also helped us book. They had already ordered a cab for us as we were getting late. The team made our stay delightful and I will definitely be back.

This hotel is located in an alley, just a short walk from the main road to get in. The equipment is 3-star standard, but the special thing is that the Receptionist is super enthusiastic 🥰. If I have a chance to come back, I still want to stay here.

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

I had less than 24 hours in Hanoi therefore location was crucial. This place is perfect. On a quiet little street in the heart of everything which couldn't be more perfect. Lily is amazing! So so helpful. Room was perfect with super comfy bed. So clean and cosy. Shower was lovely and hot too. At such a cheap price, insane!!! What more can you ask for!! Xx

Location of hotel is convenient. The room is clean and comfortable. All staff services is tip top. The manager is helpful to provide a lot of information for tourist spots and eating places. She even arrange for take-away breakfast for us while we left to airport at 6:30am. We will come back again.👍👍👍

I stayed 3 nights at Hanoi Emerald Waters Hotel in the Old Quarters. It feels like staying with friends, a home away from home. Staff like Kim, Zoey, Mr Duong (night shift) was always so helpful and caring, with good recommendations on where to eat etc. The hotel is a small but cosy. My room was big, clean, with top notch facilities (safe deposit box) and the MOST comfortable bed and pillow I had ever slept on in all my travels. Breakfast was a good international spread every morning. The only complaint I have is that the air con in the room is not auto switched on every time I come back once you insert your room key (like in all other hotels), and has to be manually switched on. The position of the switch is also funny, right in the corner next to the lamp shade, rather than at the entrance of the room.

I and some friends stayed here few years ago and we come back this year as we love this hotel a lot. Everyone works for this hotel is very helpful and hospitality. They supported us a lot during the time we stayed here with them. Hotel is clean and we love everything and of course also the breakfast. We will definitely come back and also introduce to more of our friends. Thanks again for making my trip !