Hotels near Longs Drugs, Honolulu

We have booked Hampton Inns across the US for over two decades because of the consistent delivery on the core amenities that make for a family friendly hotel. We stayed two nights at this hotel and my score here is based on the second night. Our first night was a horror show that resulted in a comped night. I'll include that information at the bottom but don't think (or at least I hope it doesn't) reflect the hotel in general. Overall - this is a hotel that is trading on a name and the sky high hotel prices on hawaii without providing the appropriate quality of service, amenities or upkeep to deserve your business. Pros: 1) The hotel is located in a shopping plaza in Kapolei. While this offers plentiful restaurants and shops in the close vicinity this is also a significant con for reasons I will describe below. 2) The King/sofabed room was very reasonably sized with a functional fridge and comfortable beds. 3) Apart from one employee (described below) all other staff were friendly and accommodating. Cons: 1) The room otherwise was not convenient. There were no linens for the sofabed (we had to go down to the front desk to request more), minimal pillows etc. Why offer a sofabed but then make it so difficult to use? The bathroom door was absolutely absurd - It was a slider door on a railing on the outside - which meant that you couldn't lock the door and there was a ~ 2 inch gap between door and frame when closed. Better be close friends with those in the room! 2) The location means that you share parking with everyone in the mall. We had to park quite far away from the hotel which is not great for baggage etc. 3) While the food/beverages were all adequate and frequently refilled there was something VERY wrong with the coffee (stale and sour), waffle mix (sour and pasty) and eggs (tasted like salty toothpaste). The common sourness and pasty nature across the three suggest that something is wrong with the water but I would expect that they are checking before serving customers. My kids would eat just about any flavor waffle (and have happily devoured any and all hotel waffles in their time) but both said these were disgusting. The eggs were grainy and pasty - honestly I have never eaten anything like that. I didn't point out these issues as given the other problems experience with the room and the situation described below - I felt that it may have seemed like 'serial complaining”. I figured that if it was fine for everyone else - leave it be and if others felt the same - they would notify the property. The no good-very bad night. 1) We arrived at the hotel later in the evening after an evening flight and so my tired kids went to bed. I jumped in the shower at about 9:30 and noticed that there was only one temperature of water available - Boiling. I thought maybe switching up the input/output may help so I switched from the faucet to the shower and now only cold water was available. I felt that a fu

This's my first time booking through ”trip” app. I glad i did. Our room is corner views where we got both the view from diamond head and oceanfront. This's the best experience i have. We arrived at the hotel on a Friday night around 7pm Hawaii time. Didn't expect they were doing fireworks around 8pm. I got to see it right from my window view. Omg.....i was breaking in tears where i haven't experience of fireworks this close before. I wish they allow video reviews in here where i can share my recording of the fireworks to you all. My daily views from my room are the best everyday and night throughout our stay. We walked around the beaches, restaurants and stores around the hotel area everynight before bed. Anyway, thank you for the awesome experience and memories. Love it so much and totally recommend.

Wow! Genuinely friendly staff that is welcoming and helpful. I had no expectations on an overnight with friends from Maui. Mind blown at the level of Aloha - clean rooms, great location. Thank you Aqua Palms staff for helping create part of an incredible experience filled with so much Aloha I’m already planning a return trip with friends to stay there.

So....got a great rate on Travelzoo voucher for 4 nights. This hotel has been remodeled and is still in process of completing some work in common areas. Starbucks opened when I was there, and Monkeypod will open in the future. Staff was fabulous! No complaints there. I was able to check in early and got a partial ocean view on floor 11. Room was spotless. My only complaint, and it's a big one for me, is the soundproofing. I should say lack of it! Doors are HEAVY and each open and shut on the floor nearby is a shock to the sleeper. Also, the wind whistled and the band and traffic comes right in through slider to balcony. The band stops at 9, so that was no problem, and very nice. But....I hated the door slams and other interior noises. If you are a light sleeper, I don't think you will enjoy yourself. I wore ear plugs. Location is superb! It really can't be beat. Pool is OK. The jacuzzi was kind of icky. One being closed the entire time, the other kind of grey and the one attached to the pool generally full of kids. No jacuzzi for me. Towels and loungers were readily available. No problems there. We did have a problem at restaurant/ bar with what we think was bad turkey or mayo on a club. My grandson and I got sick within a couple hours. Unfortunately for the maintenance staff there was some cleaning up to do in the bathroom. The staff responded immediately and were so nice about it. I cannot thank them enough. However, when I reported this to the restaurant manager in the morning I was not totally happy with his response. All in all, I would stay there again for what I paid for it.

The location of the hotel is not on the main street, but it is also very close to the sea, just across the road. The lady at the front desk is very friendly, but the check-in time is after 4:00 p.m. We had to wait five or six hours for our early flight, which made me a little irritable. Most hotels in Hawaii check in at this point, and there will be a lot of people, so it is better to choose a flight to arrive at night, so you can check in directly and avoid the rush hour. The hotel is old and the facilities are very old, but it is clean. The room is very big, and it is a bit uncomfortable to fly from Japan. There is an infinity pool on the 6th floor of the hotel. It is not very big, but it is not bad. Next time I come back, I should choose a few new hotels on the main street. Oh yes, there will be fireworks on Friday night, remember to watch it~

It is newly decorated in a Japanese style. The fixed seaside view is that the beach is not a full sea view. Most of the Japanese customers also have exclusive services. It is friendly to children. There are children's pools and water play facilities, and there is also an infinity pool with an adult bar. It is great not to disturb each other. There is a Lawson convenience store, an ice cream shop, etc. just below, with complete facilities, it is worth living in!

Booked this in 2019 for our 20th anniversary and had to cancel due to COVID and they said they would honor my booked rate for the next year. Had to cancel again and they honored my price for 2022! I was impressed with that. Hotel is in a great location-you can play in the ocean and see Diamond Head and we were lucky enough to spot two sea turtles. (one was a baby) You can walk to International Market Place, Al Moana shopping center, and Beach Walk Street with many good Restaurants. and Lewers Street. Royal Hawaiian Shopping Center down the street also. We didn't get a rental car and took an uber 4 times and had several tours booked where you get picked up and dropped off. Much cheaper than a rental car and having to pay $50 a night just to park the rental car at the hotel. Hotel was in definite need of a remodel. Was told would have a higher level room and put on first floor. We requested to move next day. Moved to 9th floor. Room was clean, hotel was clean, restaurant was very clean. People were friendly. Lots to do on Oahu. A lot of people here.

The hotel is in the center of Waikiki. A lot of shops and restaurants are nearby.I The beaches are 100 meters away. The famous hotels Moana Surfrider and Hyatt Regency are across the street. Royal Waikiki Center is a beautiful mall nearby. There are a lot of luxury retail stores and restaurants in the mall.

Stayed here for 1 week,location is great. Right on Waikiki. This hotel doesn’t have its own beach but offers free sitting chairs to bring with you to the beach and towels. Takes 20secs to the beach.Really tall hotel so you can see sunset over the ocean,staff is SUPER friendly. Building is old like all of them on Waikiki,furniture needs updating,mattress is hard but they give you 4 pillows,asked for our room to be freshened up when came back sheets and duvet cover never got changed.Asked next day to freshen up and left sheets same way.Not sure why,cleaning staff spoke perfect English!Mon&Wed they got farmers market downstairs,outrageous prices a Coconut for $20US, a small cup of fruits for $20US,youll also find bracelets and other junk! Overall it’s affordable and central,we didn’t eat on the resort nor used their spa so can’t recommend!

I paid the resort fee and deposit with my card when I checked in in the morning, but when I went to the front desk to pick up my room key in the afternoon, I was charged the resort fee and deposit again. Even if I told him that I had paid when I checked in earlier, he insisted that I could pay. It's not for me, it's for my husband. Even though I said it was strange that I had reserved only one room for two people, I was told to pay. I asked someone who could speak Japanese to take over the phone and explain things to me, and they finally gave me the room key, but there was no explanation or apology as to why it happened. I was handed the room key with a defiant attitude. And, as expected, I was charged at the restaurant even though I made a reservation with a plan that included breakfast. If the front desk is that much, well, I thought it would be like that. I'm scared of what I'll be charged next time when I check out tomorrow. Is Marriott a hotel like that? I come to Hawaii every year, but I will never stay at a Marriott again. It's a shame because the location and facilities are fine.