Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 25, 2026|Deluxe King Room River View , Non Smoking
Anonymous UserThis hotel is the perfect choice for early morning flights or late-night arrivals at Haneda Airport. It's directly connected to Terminal 3, just a few minutes' walk away, saving you the hassle of travel. The rooms are spacious and well-equipped, offering charming views of Tokyo Bay. The natural hot spring bath on the top floor is a major highlight, perfect for unwinding after a long journey. The complimentary mini-bar drinks in the room are a thoughtful touch. While the price might be a bit high, considering the unbeatable location and high-quality experience, it offers great value for money as a transit hotel.
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Price per night from:€239
Posted on Sep 5, 2026|Marunouchi Room
Blitzkid77I've stayed at several luxury/5 star hotels in Tokyo and Four Seasons at Marunouchi is a very rare hotel that impressed me with their service. 10/10 would recommend this to friends visiting Tokyo for a holiday.
I filled up the arrival details form before my flight. I was arriving in Tokyo on a red-eyed flight and was planning to reach the hotel at about 10am to deposit my luggage and walk around before I could check in. But when I was at the airport at 8am I received an email informing me that my room was ready. I wondered if it really was as this is the first time I ever received this personalised notification. But true enough when I arrived I was brought to the lobby sofa to have a seat and was offered a glass of wine. Thereafter a staff brought me to my room to do my check in in the room itself which I thought was nice since I wouldn't need to stand at the counter. The staff also showed me around the room during check in which also included some mandarin oranges and a handwritten card which I appreciate. I was also introduced to the hotel's various message apps with the staff which I used to enquire about breakfast, spa and taxis - I found this really convenient, other hotels do not have this service. The staff who checked me in also offered to add to my personalized profile about my usual request for extra bathroom towels. He also asked whether he could recommend any itineraries for me which I appreciate. The staff at the lobby secured taxis for me to nearby attractions and also my dinner restaurant at the exact timing I needed - the taxi was already waiting when I arrived downstairs, I really appreciated that.
The hotel room was excellent - very modern furnishings and clean room with everything you'd need. The breakfast was good quality though I wished the buffet had more options, it was quite limited considering the price. There were main dishes that you could add but they were at an extra charge. The hotel was also at a very good location in Ginza near the shopping district and also Tokyo station. But too bad the views were nothing special.
Overall the best hotel in terms of service in Tokyo. Would definitely recommend this hotel to friends. I wish I had gotten the names of the staff to compliment them.
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Price per night from:€1,175
Posted on Jul 27, 2026|Executive Comfort Suite
DadanchaliThis hotel boasts an excellent location right in the heart of Ginza, with a subway station conveniently located downstairs. They even have dedicated Chinese-speaking staff who helped with check-in and explained the room's amenities. For Ginza, where space is a premium, the room was surprisingly spacious. It featured a minimalist Japanese design with many thoughtful little touches, like traditional paper lantern-shaped lights and a small courtyard on the balcony. The room also came with its own private hot spring bath, using water transported from Atami, which was incredibly relaxing. Overall, the experience was fantastic, though it's a shame I only booked one night and didn't get to try the hotel's special kaiseki dinner.
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Price per night from:€814
Posted on May 20, 2026|Main Building Super Room
annelise27Stayed for two nights with my mum as it was her birthday trip. We had reserved a room with bunk beds but were initially given a room with just one bed. They changed it after we went back to reception and showed our confirmation. They also photocopied our passports. It would have been helpful if reception had explained the different levels on the 2nd and 4th floors between the new and main buildings.
The amenities were great, with good pillow options, a hot pool and a nice breakfast. Despite a few hiccups at check in, I would still recommend this place to others!
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Price per night from:€59
Posted on Jun 18, 2026
Guest UserEverything was great, but the main thing is that at this price, the amenities and service are simply incredible value for money. I decisively booked this hotel again when I returned. The breakfast was quite rich; I've never stayed anywhere else for just over 200 yuan with such a breakfast offering.
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Price per night from:€117
Posted on Jun 1, 2026
Alvis Yeo[HOSHINOYA Tokyo: A Vertical Ryokan Experience]
HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city.
[Getting There]
We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day.
[Arrival and Check-In]
The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks.
[The Suite]
We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property.
[The Top-Floor Onsen]
Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day.
[Areas for Improvement]
Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own.
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Price per night from:€1,056
Posted on Apr 26, 2026
Guest User
The hotel is about a 10-minute walk from Ikebukuro Station Exit 35. From Haneda Airport, you can take a bus directly to the Sunshine City bus stop.
The hotel staff, including the front desk and restaurant, were all excellent. The breakfast was plentiful and delicious. On the 15th floor, there's a hot spring bath, with Yakult available in the mornings and ice cream in the evenings. The ice cream was really good – on our first day, we foolishly bought ice cream at the supermarket, but after that, we just waited for the complimentary evening ice cream! Oh, and there's free ramen available after 9:30 PM.
Everything was great, apart from the small room size.
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Price per night from:€72
Posted on Jul 31, 2026|Double Room Non smoking
Anonymous UserThe hotel is at the center of the city and there are many restaurants and convenience stores nearby.
The public bath is relaxing though the pools are quite small and can accommodate 2 people (within appropriate social distance) only in the pool at the same time.
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Price per night from:€71
Posted on Apr 29, 2026
Guest User
The room was a bit compact. The mattress was quite thick and the bed was high. There was a stool provided. The slippers and cups were not disposable. Soundproofing wasn't great, but it's not a big issue as long as the neighbors aren't too loud. Overall, it was pretty clean and offered good value for money. There were free drinks available during certain hours each day, but I was never in the room at those times, so I didn't get to enjoy them.
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Price per night from:€63
Posted on May 11, 2026|Small Double Room, Non Smoking, City View
Guest User
I’d wanted to stay at this hotel for a long time and loved the idea of a traditional-style hotel right in the heart of Tokyo. The staff were very friendly, and I was happy to get a room on a higher floor as I had requested.
The room itself was very small and felt a bit outdated. For this price range, I expected a little more. However, the window — definitely the highlight of the room — offered an incredible view of the city.
The onsen was quite small, but wow. Being able to relax in an outdoor bath right in the center of Tokyo while looking out at the city was an amazing experience.
The breakfast was also very good.
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Price per night from:€192