Innenstadt | 2.49km from Autobahneinhausung Ambras
A stay at ibis Innsbruck places you in the heart of Innsbruck, within a 15-minute walk of Innsbruck Old Town Christmas Market and Casino Innsbruck. This hotel is 0.3 mi (0.4 km) from Triumphal Arch and 0.3 mi (0.5 km) from Maria Theresa Street.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and shopping on site. This hotel also features a television in a common area and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of ibis Innsbruck. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 75 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
JJenn.the.traveler2023.07.24
The transportation is very convenient, just next to the train station, and the attractions are all within walking distance. The sound insulation is very good, you will not hear the noisy people and cars downstairs, a good experience!!
Innenstadt | 2.82km from Autobahneinhausung Ambras
A stay at Hotel Central places you in the heart of Innsbruck, within a 10-minute walk of Innsbruck Old Town Christmas Market and Maria Theresa Street. This ski hotel is 0.1 mi (0.2 km) from Anna's Column and 0.1 mi (0.2 km) from Tyrolean Provincial Museum.
Take time to pamper yourself with a visit to the full-service spa. After a day on the slopes, you can enjoy recreational amenities such as a health club and a sauna. Additional amenities at this hotel include ski storage, tour/ticket assistance, and a banquet hall. You'll be on the slopes in no time with the complimentary ski shuttle.
Satisfy your appetite for lunch, dinner, or brunch at Cafe Central, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Innsbruck? This hotel has 527 square feet (49 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 87 individually decorated guestrooms, featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
2024.01.21
Room very basic but generally adequate. Plus points: God location, nice lobby area and staff were friendly. WiFi seemed ok for me. Negatives: far too warm overnight especially with the very heavy duvet which is the only bedding available, had to leave the window open even though it was -9 C outside, this meant it was very noisy. Not enough pillows, 1 very flat pillow makes for an uncomfortable night for people used to more. I kept migrating to the divot in between the two narrow single beds making up the double as the curve in the mattresses was very pronounced. Not the cleanest room. Little sound proofing inside and very noisy from adjacent rooms. Could hear the person above coughing / sneezing / walking around and even zipping their suitcase at 6am!
Innenstadt | 2.87km from Autobahneinhausung Ambras
Grauer Bär is in the heart of Innsbruck, within a 5-minute walk of Court Church and Innsbruck Old Town Christmas Market. This ski hotel is 0.1 mi (0.2 km) from Imperial Palace and 0.1 mi (0.2 km) from Innsbruck State Theater.
Take time to pamper yourself with a visit to the full-service spa. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an indoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 86 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
2024.03.25
Comfortable rooms, great service and good facilities. The bar, pool area and reception all are lovely. Just round the corner to the old town and shopping, restaurants very close by. You can walk to the funicular station for Nordkette. I was very impressed with the excellent service at reception and the bar
Outstanding
69 review
4.6/5
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₹ 9,668
per night
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Innenstadt | 2.88km from Autobahneinhausung Ambras
A stay at Hotel Goldene Krone places you in the heart of Innsbruck, steps from Maria Theresa Street and Triumphal Arch. This hotel is 0.1 mi (0.1 km) from Casino Innsbruck and 0.3 mi (0.5 km) from Kaufhaus Tyrol.
Make use of convenient amenities, which include complimentary wireless internet access and ski storage.
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and a safe deposit box at the front desk.
Make yourself at home in one of the 36 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
2023.08.02
I stayed here for 3 nights, reception is only staffed between 3 and 7, I arrived by train at 12 so I left my luggage in the station lockers for 3hrs. I would say this was quite a basic hotel, it had a TV but no fridge, tea making facilities, safe or hairdryer. The breakfast was ok, bread rolls, croissants, meat, cheese, boiled egg, cereals, coffee, fruit juices. My pillow was very soft so I requested a second pillow via the booking app which they duly obliged the next day. The hotel is 5 minutes walk from the train/bus station and also to the old town, however it is on a busy street, the traffic noise was not an issue but the groups of people talking loudly on the street at 3am was. This happened on 2 of the 3 nights I stayed.
A stay at NALA individuellhotel places you in the heart of Innsbruck, within a 5-minute walk of Maria Theresa Street and Triumphal Arch. This boutique hotel is 0.2 mi (0.4 km) from Casino Innsbruck and 0.5 mi (0.8 km) from Kaufhaus Tyrol.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
Enjoy a meal at Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 57 guestrooms featuring refrigerators and espresso makers. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
JJosie772024.04.24
Unexpectedly good. I am used to the monotonous light gold or gray decoration of chain hotels, and the decoration is simple. When I first entered this hotel, I was not used to the pink and blue everywhere. I was worried that the pleasing design would reduce the service quality. As a result, it turned out to be the most comfortable hotel in the 12-day business trip. The room was very clean, cleaned and changed towels every day. Water and capsule coffee were replenished every day. Shower gel, shampoo and body lotion were not bad, with natural plant fragrance. I booked it on the second day of my stay, and they also helped to coordinate the room without changing it, and gave me a city card that can be used for public transportation. The location is not far from the main railway station, the old city commercial street, and the inn river area in the north. It is very convenient. Sit in the small garden for a while, order food and drink, and the service is very thoughtful. I went through a lot of trouble for my own travel, and this trouble is worth it. I also want to praise Ctrip. This time I found that Ctrip’s overseas business is so extensive, and the time efficiency of hotels, air tickets, and trains is quite high. It’s just that renting a car is too expensive.
Innenstadt | 3.18km from Autobahneinhausung Ambras
A stay at Austria Trend Hotel Congress Innsbruck places you in the heart of Innsbruck, steps from Inn and 3 minutes by foot from Hofgarten Park. This eco-certified hotel is 0.4 mi (0.7 km) from Cathedral of St. James and 0.5 mi (0.8 km) from Rundgemälde.
Take time to pamper yourself with a visit to the full-service spa. After a day on the slopes, you can enjoy recreational amenities such as a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
Satisfy your appetite for dinner at the hotel's restaurant, Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 106 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
JjennifermS7859VS2024.07.24
Nice hotel but staff could be a bit more welcoming. At least a smile and use our names. The room was clean and pleasant. Quiet. Good comfortable bed with a great view to the mountains. Had dinner one night which was quite yummy and staff were prompt and friendly. Would have liked to sit outside in the small court yard but is stinks due to the smokers. This is an issue with most hotels we stayed in, no place outside to enjoy for non smokers. Great location with easy 5 min walk to city centre.
Innenstadt | 3.21km from Autobahneinhausung Ambras
A stay at Hotel Maximilian Stadthaus Penz places you in the heart of Innsbruck, steps from Maria Theresa Street and Ottoburg. This golf hotel is 0.1 mi (0.2 km) from Innsbruck Market Hall and 0.1 mi (0.2 km) from Inn.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a fireplace in the lobby. This hotel also features tour/ticket assistance, a banquet hall, and a vending machine. The complimentary ski shuttle makes getting to the slopes a breeze.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Stay in one of 47 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
2024.07.05
The overall positive reviews for this property are difficult to rationalize following a recent stay here. This is really a three star hotel and the experience was disappointing for the price. While rooms in this part of the world are frequently small, our standard double room was barely large enough for two people with bags to move around comfortably. Furthermore, the bathroom is minuscule, and there is no real privacy for occupants given that the only thing separating the bathroom from the sleeping room is a sliding glass door that does not fully close. There are few amenities in the bathroom, and only refillable shampoo was provided in the shower, no soap or conditioner. A request to the front desk for either of these items was met with a terse reply from the rather gruff staff member that this is all they offer. Air conditioning cooled the room quite effectively, but the front desk informed us that the set point function was not enabled and that we could only control the temperature and fan speed of the output, which meant that we needed to either keep it on all night despite the room already being cold, or to shut it off entirely. The room and main floor common areas were very clean. Assistance was also lacking for a purported four star property. We checked in an hour before the room was ready and were allowed to store our bags for that time, but when we returned to the hotel a few hours later not only had the bags not been delivered to the room, we were given a key and directed to their basement storage locker where we were instructed to retrieve the luggage ourselves. The front desk did not appear to be busy at that time so I assume this is standard practice. The hallways were rather noisy until later at night, and the walls were thin with noise from neighboring rooms as well. The location is central and very convenient for walking or public transport, but the hotel faces a busy street. Internally facing rooms like ours were in close proximity to an adjacent outdoor restaurant and alleyway. Breakfast was a relative bright spot, although we found this to be no better than at most hotels in similar categories, and there were no made to order options. Attendants here were prompt and courteous, however they really only cleared dishes and did not serve anything. All considered, and even accounting for the various nuances of similar properties in this region, the Maximilian did not feel like a highly rated hotel, and the overall experience certainly did not come close to reflecting the lofty nightly rate, nor the strong review ranking we all see here.
Located in Innsbruck (Hötting), Hotel Tautermann is within a 10-minute walk of Golden Roof and Cathedral of St. James. This hotel is 1.4 mi (2.3 km) from Imperial Palace and 1.5 mi (2.3 km) from Court Church.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Featured amenities include express check-in, complimentary newspapers in the lobby, and multilingual staff. Limited parking is available onsite.
Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include complimentary newspapers, housekeeping is provided daily, and irons/ironing boards can be requested.
2023.01.31
The location of this hotel is pretty good. You walk from the historical center of Innsbruck towards the bridge, you cross it and then go up a little bit. It’s at most 10 minutes by foot. The hotel seems small but nice. There is an issue with the parking though. It’s on the sides of the building and very limited. We warned the staff that we will arrive two hours earlier the check in and they said it was fine, however on that day the front desk person didn’t want to allow us to park (later she did after we mentioned the emails). We were also not given the room even though it was ready (we know because they okayed to leave our luggage there). I understand the rules but I worked in the hospitality business for many years and traveled a lot and it’s a common practice to give the guests their room a bit earlier if it’s ready. Except this not most pleasant check in, our stay was fine. The room was tiny but clean. The breakfast was simple but nice. We thought it was a good value. If you need a budget stay, you can consider this place.
With a stay at Der Reschenhof in Mils, you'll be a 5-minute walk from Inn and within a 5-minute drive of Hasegg Castle. This spa hotel is 1.3 mi (2.1 km) from Münze Hall Museum and 1.3 mi (2.1 km) from Rathaus.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.
At Der Reschenhof, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Event facilities at this hotel consist of conference space and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 107 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.02.09
Here you feel at home immediately! At the reception, at the bar, at the restaurant always friendly staff. The owners are also on site and live customer care pax excellence! The rooms are very skillful and very well equipped. The food is high and it's something for everyone. Here you'll be very happy to see me again
When you stay at Hotel Oberhofer in Telfes im Stubai, you'll be near ski lifts, within a 5-minute drive of Schlick 2000 Ski Resort and Nativity Set Museum. This ski hotel is 11.6 mi (18.7 km) from Innsbruck Old Town Christmas Market and 1.5 mi (2.4 km) from Kreuzjoch Cable Car.
Relax at the full-service spa, where you can enjoy massages. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an indoor pool and a steam room. This hotel also features complimentary wireless internet access, ski storage, and tour/ticket assistance.
You can enjoy a meal at Restaurant serving the guests of Hotel Oberhofer, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 50 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided daily.
2023.08.24
We spent one night in this hotel during a roadtrip. The hotel is magnificent and completely quiet. The rooms are very spacious, with a pretty terrace and very comfortable bedding. The only downside is the lack of air conditioning but this seems to be the case in many hotels in the mountains. It was very hot during our stay and the night was not very relaxing... There is a large spa accessible free of charge as well as a swimming pool and it is very pleasant to relax there. The breakfast was simply extraordinary: a wide variety of fresh and refined products. The restaurant was unfortunately closed the evening we were there and this was a problem for us as we were on a motorbike and no restaurant was within reasonable walking distance. That’s when Monique, the receptionist, naturally offered us to take her car so we could go eat! We couldn’t believe such kindness! We didn't dare leave for an entire evening in his car and so borrowed it to get takeaway pizzas not far from the hotel. She then brought us the necessary cutlery and a bottle of wine. We were truly touched by such kindness and I would like to take advantage of this comment to thank her again!
Very Good
11 review
4.2/5
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₹ 9,656
per night
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No.1
4.5/5
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Alphotel Innsbruck
Amras, Innsbruck | 0.79KM from Autobahneinhausung Ambras
"Great stay!""Great location"
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No.2
4.2/5
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Hotel Bierwirt
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No.3
3.5/5
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Hilton Garden Inn Innsbruck Tivoli
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No.4
4.3/5
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Hotel Kapeller Innsbruck
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No.5
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No.6
4.0/5
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No.7
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Innenstadt, Innsbruck | 2.49KM from Autobahneinhausung Ambras
"Great view""Great stay!"
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No.8
4.5/5
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Pradl ELF my- Apartment
Pradl, Innsbruck | 2.13KM from Autobahneinhausung Ambras
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No.9
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Motel One Innsbruck
Innenstadt, Innsbruck | 2.47KM from Autobahneinhausung Ambras
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No.10
4.2/5
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Hotel Sailer
Innenstadt, Innsbruck | 2.65KM from Autobahneinhausung Ambras
"Convenient location""Great stay!"
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Latest Reviews for Innsbruck hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
GGuest UserWe had even to the Innsbruck hotel 3 years ago when major works were being carried out at the hotel .After recently going back to the hotel I have found it has become better .Our room was perfect breakfast was perfect and the staff very helpful nothing was to much for them .The bar teams were very good and would always serve bar snacks.The reception team were brilliant.They gave us advice ro the places we might like to visit.I will be recommending to all my friends and family .Summery. Very high quality at an affordable price
CChengweidongBecause the hotel is located in the pedestrian street, a accidentally self-driving car 🚗 broke in, was chased by the police car 🚓 and fined 25 euros. The parking lot 🅿️ is located underground in the commercial center opposite the hotel. I asked twice to find it. In addition to the mall, you can see Anna pillar. , Diagonally opposite is the hotel, Need to carefully observe 👀 breakfast is very good 👍 room facilities meet travel needs, the location is particularly good, surrounded by attractions and shopping places, there are various restaurants and bars on the street at night, and music lovers play and sing in the afternoon 🎤 If you like it, you can give them a coin or you think it fits Appropriate cost
GGuest UserGreat hotel! Well located to walk along the river into the Old Town. Standard rooms not huge but very well presented and looks like everything was new. Cosy reception area and bar. The staff were super friendly and when we checked in gave us a voucher for a complimentary drink at the bar and when we got to our room we found little Milka chocolates had been left on the pillow which was a really nice touch. Breakfast was also good – variety of things both hot and cold on offer. We would definitely stay here again.
ZZibaiheSHotel location is quite good, the room is still decent, the single room is not without any view, but also quiet. The air conditioner is German and I don't know how to operate it. The room is not warm in winter, and the air conditioner does not know how to operate heating. The bathroom is quite big, but fortunately there is a warm clothes in the bathroom. The beds are soft, as is Austria.
GGuest UserEvitate!! 4stelle cadenti! Esperienza pessima. Personale incompetente, falso e opportunista. Mai chiesto scusa per un sacco di cose che non sono andate. Al check-in, dopo un ****** enorme per le camere che non corrispondevano a Booking, ci hanno comunicato che l’area relax sarebbe stata aperta dalle 16 fino alle 21: peccato che il cenone di capodanno iniziava alle 18.30, ed essendo le 17 avremmo dovuto scegliere. Al giorno seguente ovviamente non si poteva. Questa limitazione deve essere indicata sul sito. In camera termosifoni spenti nonostante il 31.12. Arrivare in camera e in bagno e doversi fare la doccia al freddo non è da 4 stelle! Ho dovuto accenderlo da me! Il flusso dell’acqua scarso per cui La doccia è stata un pena. Abbiamo comunicato sin dalla prenotazione (con telefonate e mail) l’allergia al pesce di una mia amica. Ci hanno rassicurato che ne avrebbero tenuto conto. Cosa le hanno portato come primo piatto? Il pesce, nella salsa tonnata. Senza scusarsi ne portare un piatto in sostituzione hanno portato via il piatto dopo numerose nostre osservazioni. La seconda portata (tartare di salmone ) l’hanno sostituita con un’insalata verde..scadente! Gestito male e senza professionalità. Non vale minimamente quanto costa! Andate altrove! La camera si salva perché spaziosa e nuova e pulita.
GGuest UserWe originally had our main hotel stay booked in Hintertux. We were paying a lot for the hotel and after considering our long journey from Australia, we figured it may make sense to stay close to the airport at Innsbruck for our first day to get some sleep and continue our journey to Hintertux the next morning. We saved quite a bit of money making this decision and made a great choice! We walked to Penz West from the airport with four suitcases and four back packs. It was five minutes on foot and that was in thick snow! The room was way beyond our expectations for a hotel so close to the airport. It was very spacious, beautifully decorated and included breakfast that was simply magnificent. The hotel also had a wellness area including sauna, steam room, cold plunge shower and a gym. The price was extremely reasonable given all it had to offer us. The staff were very helpful and gave us some local tips about the town of Innsbruck (beautiful Christmas markets) and some mountain trips. We were too tired to do the mountain trips but enjoyed Innsbruck. We could easily have spent more time in this beautiful place and would not hesitate to book Penz West again if we are travelling this route. Mr 11 and 12 year old loved this place!
GGuest UserWe had a great time at the Urban Inn! Modern and tastefully furnished apartment. Clean. The spaces are not large but we had a good time! Check in is online but we didn't have any difficulty getting in. The only limitation is that some apartments have windows at the back, ours on the ground floor looked out a bit onto the bins... Excellent location, 10 minute walk from the Golden Roof
JJINGLocation: The hotel is located in the old town of Innsbruck, a 15-minute walk from the railway station and a 5-minute walk from the Golden Roof, which is very convenient.
Facilities: The hotel is very mini, the store is small, the elevator is small, the room is small, but it is clean, the room does not have a hot pot, you need to ask the front desk, breakfast is ok, bread, ham, fruit, drinks and salmon.
GGuest UserI really wanted to like this place, right in the middle of the old town with large rooms by European standards. But when the manager threatens to call the cops and makes your sister-in-law cry based on a booking error, well you can only rate it one star. We were two families. My sister-in-law had a family of 5 and booked one of the rooms on ******* that had 2 double beds and a couch. ******* only let her enter 4 guests, which she figured was a limitation of how ******* worked. In any case, it didn't matter, as my family of 4 had booked a different room with the same number of beds, but which definitely slept 6, so we could take an extra person. Fast forward to check-in. When the manager asked my sister-in-law how many people she had, she said 5, at which point he went ballistic. He started calling her a ”f***ing American”, told her to get out of the hotel, and threatened to call the cops. It took several f-bombs later and a bit of help from the rest of the staff (which seemed dismayed at the manager's behavior), until he let her stay. At this point she was in tears. Completely abhorrent behavior. That manager needs a new profession. OH, and everything the review below said about the heat is 100% true. The building is designed like a greenhouse with a big open atrium with skylights at the top. This traps the heat in the building and sends it to the top floor. If you are unlucky enough to have the top floor rooms like the Stadtturm, you will bake. The highs during our stay topped out at only 80 degrees, but you can't get the heat out of the room with one tiny window. They might even promise you a portable air conditioner, but they don't vent it, so it just spits cold air out the front and hot air out the back, for no net gain. NEVER stay on the top floors in the summer here.
Very good location just a short walk from the Old Town and not far from the station. Innsbruck is lovely and well worth a visit. The room was nice, though a towel from the last guest had been left in the bathroom. There is no fridge in the room and the safe is too small for a laptop. Comfortable bed. Breakfast was ok, nothing special. It's not a historical hotel in any sense - just the usual. It's also quite expensive for what it is. I wasn't impressed with the staff attitude. Some customer training would be appropriate. Because of that, I will stay elsewhere next time I go to Innsbruck.
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