Hotels near Landhausplatz, Innsbruck

We stayed there two nights and it was great value for its price. In a quaint part of Innsbruck, Pradl Elf fully immersed us in the heart of the city, only a short walk away from restaurants, the Olympic Park, and (a bit further of a walk) the old city. The room we got was spacious, comfortable, and clean. Though we didn't use it, the little kitchenette provided was quite nice and could have been used. The bathroom was good. It is clear that the hotel is not always staffed: before our arrival (which we said via a form would be at 3pm), they sent us emailed instructions for how to get in the event that no staff was there. The instructions were simple to follow and straightforward, but as an American it was a bit odd to not see any staff present. But, the whole time, we felt secure so it was fine. The parking will cost 8 euros a day but is convenient, located about a 2 minute walk from the hotel.

It was sooo disappointing! To think that you were arriving at a respectable accommodation to find that they did not even have bell service. We arrived with our luggage and there was no one to help with it, our car service fortunately helped out, and then it was further downward from there. Every single item of request was a disappointment! Everything was answered with ”we simply do not have people to do the required service!” Not something one wants to hear while on vacation, paying full fee for a supposedly established place to stay.

Located on the outskirts of Innsbruck the hostel is relatively easy to get to. From the central station you just walk around the corner and catch the number 3 tram (heading for Amras). After a few stops you get off at `Pilippine-welser strabe’ and then walk for about ten minutes. Incidentally, if your flight is a morning one, don’t turn up at the hostel in the hope of an early check-in as there is no receptionist until 14.00. So unless you want to sit outside and twiddle your thumbs you would be better off placing your bags in one of the rail station lockers and having a look around the city. Our room was small and basic (no television etc.) and our allocated bathroom was across the corridor. But it was all high spec and, in keeping with the rest of the hostel, spotlessly clean. The receptionists were polite, knowledgeable and helpful (don’t forget to ask for your welcome card which gives you free travel on the trams and buses within the city). Breakfast was more than sufficient to keep us going for most of the day, although some might feel that the choice on offer a bit limited. Should we ever return to Innsbruck we’d be happy to stay at the Marmota again.

La posizione è indubbiamente molto comoda al centro della città, si può parcheggiare a pagamento sulle strisce blu della zona oppure nel parcheggio sotterraneo del supermercato adiacente. La hall è grande e ci sono delle poltrone ed un TV a disposizione in attesa delle camere. Eravamo un gruppo di persone che avevano prenotato stanze singole, doppie e famigliari, concordando i prezzi prima del nostro arrivo, quindi capisco che fare le registrazioni per tutti coloro che sono arrivati quasi insieme il sabato mattina (qualcuno era arrivato il giorno prima) può essere farraginoso, però erano in due addetti alla Reception e non si andava avanti. Finalmente ci siamo fatti dare tutti il modulo da compilare e mentre andavano avanti con le singole registrazioni li abbiamo riconsegnati in pochi minuti. Le stanze per molti di noi non erano pronte (corretto, visto che devono essere a disposizione dalle ore 14,00) quindi abbiamo chiesto di lasciare i bagagli e siamo andati a pranzo e lì è partita un’altra vicenda surreale. Invece di prendere i talloncini per tutti i bagagli (circa una quindicina) ce li hanno consegnati uno alla volta dopo che, ancora uno alla volta, li hanno portati in una stanza off limits per noi. Una perdita di tempo infinita. Tutto con la massima gentilezza ed educazione. Parliamo delle stanze. Sono belle, luminose e grandi (poi su questo ne riparliamo), e grazie agli infissi di ultima generazione sono anche silenziose. Un fatto importante perché lì davanti il traffico è notevole la sera. La pulizia è esemplare, anche se la mattina della domenica, verso le 9, quando siamo usciti dalle stanze le signore delle pulizie avevano messo a terra davanti alle stanze che venivano lasciate uno strofinaccio a significare, immagino, che erano quelle dove cambiare tutta la biancheria. Insomma, non è bella da vedere questa distesa di strofinacci in un hotel a 4 stelle che vorrebbe essere elegante, sembra più la Pensione Mariuccia a Rimini. La colazione è abbondante per il salato, un po’ più ridotta per il dolce, ma davvero non manca nulla. Non capisco però come sia possibile che i filoni di pane siano a disposizione dei clienti senza l’avvertenza di usare un panno o dei guanti per prenderli e tagliare ognuno le fette: decisamente antigienico (poi siamo appena usciti dal Covid…). Però tutto quanto sopra è in effetti solo un suggerimento per migliorare un livello di servizio alto, ma con qualche sbavatura. La cosa davvero grave e che proprio non mi è piaciuta è stato il check-out che, prima che essere estremamente lento (un solo addetto inizialmente nonostante la lunga fila di clienti che se ne andavano dopo la colazione) è stato fatto applicando un prezzo superiore a quello concordato al momento della prenotazione. Alle mie rimostranze l’addetto si è giustificato affermando che la stanza che mi avevano assegnato era più grande della standard, ma io non l’avevo mai chiesta! È accaduto anche ad altre persone del nostro gruppo ed abbiamo chiesto di parlare

This was the nicest hotel we stayed in, in a month's long trip of Europe in December. We stayed in a junior suite, and our daughter enjoyed the curtained off area her bed was in, providing her with her own private space. The hotel is modern and luxurious inside, while being in a perfect location next to the old town, and still retaining charm and character. The Christmas markets in Innsbruck are right across the road. The breakfast buffet was the best we encountered also and all of the staff were warm, welcoming, helpful and friendly. Our only regret was that we didn't stay here longer, and we would love to come back.

Here you feel at home immediately! At the reception, at the bar, at the restaurant always friendly staff. The owners are also on site and live customer care pax excellence! The rooms are very skillful and very well equipped. The food is high and it's something for everyone. Here you'll be very happy to see me again

We stayed in the hotel for 2 days and the restaurant convinced us to spend a night extra. The hotel itself is very nice with glass and wood, really ”authentic”. The comfortable room with wood and a very sympathetic disguised style. The big weak point is the bathroom, which in turn the deep side becomes deteriorating. The hotel was very clean and the toilets are very low and the shower is very close ... but it's done well..Conclusion: Hotel that looks out of time, hot staff and family atmosphere, really very pleasant restaurant with very good and exquisite Austrian dishes, even with a baby

The location of this hotel is pretty good. You walk from the historical center of Innsbruck towards the bridge, you cross it and then go up a little bit. It’s at most 10 minutes by foot. The hotel seems small but nice. There is an issue with the parking though. It’s on the sides of the building and very limited. We warned the staff that we will arrive two hours earlier the check in and they said it was fine, however on that day the front desk person didn’t want to allow us to park (later she did after we mentioned the emails). We were also not given the room even though it was ready (we know because they okayed to leave our luggage there). I understand the rules but I worked in the hospitality business for many years and traveled a lot and it’s a common practice to give the guests their room a bit earlier if it’s ready. Except this not most pleasant check in, our stay was fine. The room was tiny but clean. The breakfast was simple but nice. We thought it was a good value. If you need a budget stay, you can consider this place.