Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 20, 2026|Deluxe Lake View King Room
JudyzaizhongdongThe location is excellent, right inside the One Galle Face mall and in the same building. The pool is lovely and very relaxing, with sea views. My only issue was that there were only two staff members at the front desk, and they seemed quite cold and unfriendly.
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Price per night from:VND 3,513,395
Posted on Feb 13, 2026|Towers Room, Guest Room, 1 Queen Or 2 Twin, Waterfront
YunxingnanzouThe hotel is quite new and has all the necessary facilities. The breakfast is abundant, and the location is excellent. If you're lucky enough to catch a beautiful sunset, it's worth every penny. However, the hotel's construction quality is a bit subpar, and the decor lacks a bit of taste, which is why I didn't take any photos of the room or the lobby.
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Price per night from:VND 3,933,307
Posted on Jun 25, 2026|Premium King Room
theislandlogic
I had a wonderful one-night stay from June 24th to 25th. The hotel offers a fantastic, tranquil escape right in the heart of the city. The staff were incredibly welcoming and attentive, ensuring a seamless check-in and checkout experience. The room was immaculate, comfortable, and offered lovely views. Whether you are visiting for business or a quick leisure getaway, the beautiful lakeside setting and excellent service make it a top choice. Highly recommended.
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Price per night from:VND 2,080,300
Posted on Sep 23, 2026|Standard King Room
Enxii jade
Rating: 8/10 ⭐️
Overall, we had a good experience at the hotel. The staff were friendly, welcoming, and helpful throughout our stay.
As we are from the Maldives, we generally prefer seafood and lighter Asian-style food. Although we are Asian, we don’t usually eat very spicy food or heavy curries, so the food selection was not always suited to our taste. We would have liked to see more seafood and Western-style options.
Overall, it was a pleasant stay, and the friendly staff made the experience better. With a little more variety in the food menu, especially seafood and less-spicy options, the experience could be even better.
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Price per night from:VND 1,914,646
Posted on Sep 15, 2026|Superior Room
Nesh1877I was disappointed with my experience at Radisson Colombo, particularly with the check-in process and the level of service during breakfast.
I arrived at the hotel around 3 PM, expecting to check in without any issues. However, the lobby was crowded, and the staff appeared overwhelmed and disorganised. I waited until approximately 3:45 PM before finally asking for an explanation. I was then informed that our room had not been cleaned yet due to staffing issues. We had to leave our bags at the hotel and go out for lunch while waiting for the room to be ready.
The following day, the hotel offered us complimentary breakfast, which I appreciated as a gesture of goodwill. Unfortunately, the breakfast experience raised another concern. While I was having my meal, a staff member began sweeping the floor around the dining area. I approached a senior staff member and requested that the sweeping be stopped while guests were eating. The staff member stopped and apologised, which I appreciated.
However, approximately an hour later, another staff member came and started sweeping the floor again. This was disappointing, especially after I had already raised the issue.
I believe the hotel needs to improve its staff training, communication, and service coordination. The check-in delay and repeated disturbance during breakfast made the stay less comfortable than expected.
I hope the management takes this feedback seriously and works towards providing a more organised and pleasant experience for future guests.
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Price per night from:VND 1,533,258
Posted on Aug 5, 2026|King Room
Guest User
My stay was very good and comfortable. The Manager Mr.Ashan and Mr Thisara were warm and couteous . They paid attention to my need or what ever queries raised by me. I am very grateful to them for making my stay a relaxing and memorable one. Ms.Shashikala was in charge of the breakfast. She too was very kind and good in her job. I thank her too. The breakfast was awesome, the srilanka cusine was too good.I enjoyed breakfast. The rooms were clean and housekeeping was done daily. I had a lovely stay at Ramada Hotel
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Price per night from:VND 1,614,158
Posted on Oct 20, 2026|Bed In 6-Bed Mixed Dormitory Room
Guest UserHotel Management, I arrived at your hotel at 10 p.m. although my check-in time was 12 p.m. the next day. I explained to your staff member, niroshan, that I was willing to wait in the hotel lobby until my check-in time. However, he spoke to me rudely and told me to leave the hotel and return after 10 hours. Unfortunately, I was not allowed to wait in the lobby and had to book another room, paying a full day’s charge for only a few hours. I kindly request a refund of half the amount I paid, as I was charged for a full day despite staying for only 10 hours. I would also like to sincerely appreciate your three staff members for their excellent service: the receptionist Ms.Praveen who was extremely polite, professional and welcoming. Her excellent communication skills, experience and respectful attitude made me feel comfortable and welcomed right away. Ms.praveesha who was very kind, helpful, and attentive, and Mr.Shehan who was friendly, polite and provided excellent customer service. Their professionalism and courteous behavior made a very positive impression on me. Apart from this incident, your hotel is excellent, the food is delicious, and the overall service is very good. I kindly request that you look into this matter and consider the refund request. Thank you very much for your time. Best regards, A Guest
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Price per night from:VND 188,768
Posted on Mar 10, 2025
Rajaratnam Chitrangan
Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done
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Price per night from:VND 789,743
Posted on May 30, 2026|Direct Ocean View King Room
Guest User
I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile.
The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special.
What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort.
Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.
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Price per night from:VND 1,186,541
Posted on Jun 23, 2026
Anonymous UserThe room facilities were decent, and I appreciated having CCTV. The hotel also offers online ordering with robot delivery, which was a nice touch. The price was reasonable, making it a recommended choice. However, be aware that outside the hotel, you might encounter people asking for money or trying to engage you in conversation, so it's good to be mindful of your safety when heading out.
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Price per night from:VND 909,168