Welcome to Amber Hotel, a sanctuary of luxury and comfort nestled in the vibrant heart of the city.
From our elegantly designed rooms and suites to our exquisite dining options and state-of-the-art amenities, every aspect of Amber Hotel has been carefully curated to ensure your stay is nothing short of memorable. Our central location not only offers convenient access to the city’s must-see attractions but also provides a peaceful retreat from the hustle and bustle.
At Amber Hotel, we believe in creating moments that matter. Whether you’re here for business, leisure, or a special celebration, our dedicated team is committed to making your visit exceptional. Discover the charm, elegance, and unique personality of Amber Hotel – where every stay is an experience to treasure.
"My family and I recently completed a 4-day stay at the Amber Hotel, booking three rooms. This was our third time choosing this hotel, and it’s easy to see why we keep coming back.
The Highlights: Location and Service
The hotel’s biggest asset is, without a doubt, its location. It’s incredibly convenient for exploring Cebu City and accessing various tourist spots. The staff, as always, were a standout. They are genuinely accommodating and responsive; any issues we raised were addressed in a timely and courteous manner. This consistent, warm hospitality is a major reason we return.
Another consistent highlight is the breakfast. We love the wide array of Filipino breakfast delicacies on offer, it’s a fantastic way to start the day and a real taste of home or a treat for visitors wanting to experience local flavors.
Areas for Improvement: A Couple of Minor Annoyances
While our overall experience was positive, there were two recurring issues we hope the management can address:
1. No Complimentary Slippers: This is a small but noticeable miss. In my experience traveling across the Philippines, this is the only hotel that doesn't provide in-room slippers. For guests, having slippers is not just about comfort but also about basic hygiene, allowing us to avoid wearing outdoor shoes inside the room. When we asked, we were told we could purchase them, which feels out of step with the standard amenities offered by other hotels in this category.
2. Bathroom Drainage Issue: There's a persistent problem with the shower drainage. During a shower, the water doesn't drain quickly enough and overflows, spreading across the bathroom floor and around the toilet bowl. We did report this, and the staff responded by removing the metal drain cover, which we appreciated. Unfortunately, the issue remains, and the entire toilet area still gets wet after every shower.
Final Verdict: Still a Solid Recommendation
Despite these minor drawbacks, I would still highly recommend the Amber Hotel. The prime location, the genuinely hospitable staff, and the delicious breakfast far outweigh the negatives. It remains a solid and reliable choice for families and travelers alike. We will likely be back for a fourth stay and hope to see these small issues resolved."