Luxury Hotels in Cebu

"The room decor feels quite dated, with the bathroom and various furnishings showing their age and a slight musty smell. The air conditioning automatically turns off when the balcony door is opened. The external environment is relatively good, with a park and a beach available. The pool is also well-designed, helping to distribute people. There's a 'naughty bag' (play area) suitable for different age groups of children, which requires a fee, though hotel guests receive a discounted rate. Breakfast gets very crowded, so expect to queue. Overall, it's suitable for a family vacation. However, if you have high expectations for the accommodation experience, you might want to choose a newer hotel."

"I had such a wonderful experience staying at this hotel. From the moment we arrived, everything felt comfortable, welcoming, and well taken care of. The staff were very friendly, accommodating, and professional throughout our stay. They were always willing to assist whenever we needed something, and their warm attitude really made a difference. The room was clean, comfortable, and spacious enough for a relaxing stay. Everything was well maintained, and the bed was especially comfortable, which made it easy to get a good night’s sleep after a long day. I also appreciated how clean the bathroom and other areas of the room were. You can really tell that the hotel puts effort into maintaining a good standard of cleanliness. The location was also convenient, making it easy for us to get around and access nearby places. The overall atmosphere of the hotel was peaceful and relaxing, which made our stay even more enjoyable. What I appreciated most was the overall service. Sometimes a hotel can have beautiful rooms, but it’s the staff and the little details that really make the experience memorable. Here, we felt genuinely welcomed and well looked after. Any questions or requests we had were handled politely and efficiently. Overall, I’m very happy with our stay and would definitely consider coming back again. It was a comfortable, pleasant, and stress-free experience from beginning to end. I would highly recommend this hotel to anyone looking for a clean, comfortable place with friendly staff and great service. Definitely one of those places where you leave feeling satisfied and already thinking about coming back! Thank you to the entire team for making our stay such a lovely experience. ❤️"

"The design is quite good, but the renovation seems a bit shoddy. The wardrobe door couldn't close completely, letting light in all night. The night light had a really odd color. For the buffet breakfast on weekends, you'd have to queue if you went late. The food covered all of Asia, which was interesting."

"The hotel is located on a private island. Getting there isn't too difficult, but all the main attractions (sardines, sharks, canyoneering) are quite a distance away. This hotel seems to have been designed for guests who don't want to leave it – a small 'Bounty island' vibe. But it didn't quite hit the mark. The staff here are constantly smiling. As soon as they see you, they drop what they're doing to greet you. During meals, they approach you every minute to ask questions and tell you about the free 'entertainment' planned for the day. Honestly, it's annoying and doesn't match the status the hotel clearly aims for. In a good hotel, staff are incredibly helpful yet discreet. Here, they can't even clean the room without being noticed. However, you can tell they've been trained this way, rather than it being their natural work style. So, if they were trained differently, these young people would significantly improve the service quality. Also, don't expect quick responses or help from anyone. It's better to go directly to reception and sort things out yourself. That's the most effective way, otherwise, you might drown in a Kafkaesque castle with a British surrealist twist. The room we stayed in was magnificent in terms of size and cleanliness. The shower wasn't working well, but they replaced it quickly. When walking around the room, the wardrobe wobbles and makes noise, but these are minor issues. I noticed signs of wood-boring insects in the safe cabinet, but didn't see the insects themselves, so they didn't cause any trouble. Food. The food here is very poor, compared to all the other places I've visited in the Philippines. A hotel aiming for a high rating shouldn't be serving microwaved store-bought pizza at such a price. If the food is cooked properly (grilled chicken breast, for example), it's invariably oversalted or overspiced. Or both at once. I couldn't find a single dish on the menu that was worth its price or genuinely tasty, except perhaps for the scrambled eggs at breakfast. But that's not enough if you plan to stay on the island all day, is it? Snorkeling costs 1000 pesos per hour for the boat and 100-200 pesos for equipment (each item separate: mask, fins, aqua shoes). The hotel staff claim the equipment is new, but that's not true. Aqua shoes are essentially unavailable in adult sizes (from 40 and up, we found only two old and torn pairs). The coral reef is dying after the typhoon, but there are still beautiful spots, and my wife and I don't regret snorkeling here. Especially since it was the only activity available on the island. To sum up, this hotel might suit those who want to isolate themselves from the rest of the world for a resort-style vacation with an average level of service but rather high prices for that level."

"Kandaya resort is definitely very beautiful and clean. It offers many activities from ARV, horseback rides, archery, island hopping and many more. The breakfast is delicious and has a variety of, especially Philippine cuisine. The kayaking was our personal favorite. It’s just a long drive away from Cebu city. However, should we find ourselves that side of the world again, we will choose this resort anytime. Lastly, the room was so stylish and modern..it was just amazing. Bed is super comfortable."

"Seda hotel is conveniently located near one of the famous malls in Cebu city. Breakfast was great, they have great food selection options and it is buffet. Check in was really smooth and they even offer an option of early check in + package for drinks for an affordable amount. Rooms were clean, well airconed with a good city view. Maybe the only inconvenience for me was shower water was not hot enough, but not cold for sure. Also they have higene shower next to the toilet but no soap near it. Quite and great place to live while visiting center of Cebu city. It was mi daughters birthday and they even gave us a very tasty cake"

"We had a wonderful family stay at Dusit Thani Mactan Cebu. From the moment we arrived, we were impressed by the beautiful beachfront setting, relaxing atmosphere, and warm Filipino hospitality. The resort is perfect for families who want to slow down, spend quality time together, and enjoy a beautiful escape without having to leave the property. We especially loved the pools, the beach, and the peaceful surroundings. Everything felt comfortable and well-maintained. The staff were friendly, welcoming, and attentive throughout our stay. Their service really made us feel taken care of and added to the overall experience."

"One for the books! Everything is impeccably done from the service to the food! Earl who assisted us with our check in and check out was brilliant, helpful and professional. We are very delighted with our stay and we look forward to staying in Nustar hotel again."

"The hotel was very clean, and the service quality was excellent, making for a comfortable trip ✈️. Even when waiting for a taxi outside the hotel, the staff waited with us and chatted with us with a smile. As it was my first international trip, it created wonderful memories! The morning buffet was also a lot of fun, and everything was delicious!"

"The service was great, they were very responsive to all our requests! The hotel is by the sea and has a small private beach. There are lots of activities and the pool is perfect for photos! The only downside is that dining is a bit of a hassle; you have to take a taxi to find places to eat."