Hotels near Laeken in Brussels

"One of the best hotels we’ve ever stayed at. Highly recommend this hotel to everyone; everything was amazing,from location and the staff. You can truly feel the high-quality, star-level service here. They helped us with everything and made our stay very comfortable. Also, definitely try the room service: the smash burger here is absolutely delicious. Would 100% recommend this hotel!"

"Fantastic! The breakfast was delicious, and the dining area was beautiful. The room was quite spacious, and a big plus was having a microwave and sparkling water machine. The only downside is that it seems to be an old building conversion, so there's a slight creaking sound when walking on the hallway floor. Overall, I highly recommend it!"

"We stayed 2 nights and thank god it wasn’t any longer. As much as the bed was a very large bed and comfortable, the surrounding around was grotty. Brussels in general around here was awful. The room was pokey and small, walked into things while staying there. Forget being any bigger than slim, the bathroom was a shoe box! Your back is basically touching the wall, while facing the basin and the toilet roll holder is right in your face when you’re sitting on the toilet and your head almost touching the wall in front of you lean forward. No room for you to dry yourself in the bathroom itself unless you stand in the shower and do it. The hotel itself is beautiful, but lacks in the room which is the important part. Check in and out system is ridiculous. They’ve set up 3 ways to do so. Online via email, in person or on their check in kiosk. The issue with this, is you’re still made to go to reception! What’s the point of saying you can do it all online or at the kiosk if I still have to go to someone at reception? Remove your unnecessary online/kiosk. When checking in, I felt hostility from the staff member when I said I got an email to check in at the kiosk and I’ve already done it, so I didn’t want to waste more time doing it again. Then when I checked out via email, I got a notification to say the city charge was paid and I could leave. Thankfully for the hotel, I needed to drop my luggage and the lady still asked for my room number and said I still needed to pay for the city tax. Another example of a failed online system, just a waste of time. Then when I came back to get my luggage, I found that the tag with the same number was on multiple bags and the girl came out with 2 bags that weren’t mine and eventually had to come in and look for it myself. Apparently they used the same number but the girl gave me the wrong colour tag to my luggage tag. Again, another stupid system. Why are you not using unique numbers? Instead of relying on the same numbers but different colours?! All in all, stay somewhere else. There are nice parts of Brussels, but this area is not it and the closer you are to Brussels Nord station, you’ll feel like you’ve just entered Skid Row. I wouldn’t recommend this hotel or the area. Nice big gym for a hoteland probably the very few positives about the stay."

"Todo genial, al lado del metro, pero si nos abieron la puerta el servicio de limpieza"

"The hotel is very close to FlixBus bus stop! There is a police station and halal supermarket for Muslim community behind the hotel. The hotel should consider having 2 front desk workers at a time instead of just 1 person manning the front desk. When there are group of people talking and running around at the hotel room corridor, I couldn’t find the front desk person to solve the problem as there was no one at the front desk."

"Service: I'm about to give the worst service review. On my first stay, your hotel's front desk had a Caucasian female employee who initially gave me half of a family suite. Only after I emphasized the room type I booked did she change it for me. The hotel wasn't so fully booked that she couldn't have assigned me the room I pre-booked. Why would you try to pass off a partitioned room as a full one, treating customers like fools? I was extremely angry about this. And it wasn't just the room assignment; the room card she gave me was just a plain power card. Couldn't she provide a proper, decent room card? It's hard for me not to suspect some malicious intent. I hope you can give me a satisfactory explanation. Otherwise, my overall review of this hotel is very positive. The accommodation environment is good, the room facilities are sufficient, the location is great, and transportation is convenient. The room design is also beautiful, and I took many photos. I highly recommend staying here. If I come to Brussels again, I would indeed choose Cardo again. However, the subtle malice from your front desk and the unpleasant check-in experience disappointed me so much that it nearly ruined my entire stay, even though everything else was perfect."

"The hotel's location is pretty good – right next to a metro station and very close to the city center. It's quite quiet at night, though Brussels' streets in general aren't the cleanest. It's also super convenient to get to Midi Station directly by metro, and North Station is within walking distance. The hotel facilities are generally quite new, but there's no kettle. However, the coffee machine is good, and it comes with four free capsules. They clean the room daily, and the staff at the front desk are very friendly. The only downside was that there was a power outage on the day I checked out. I had to walk down the stairs to ask, and they said the whole hotel was affected and an electrician was working on it, but it was back on shortly after. They have a dedicated room for luggage storage. (P.S. Belgian food is delicious, definitely give it a try!)"

"This hotel is perfectly fine for the price. The reviews saying it's scary to go there aren't very accurate. It's just a typical train station area with typical homeless people, nothing new. The room itself is well-maintained, and the staff are polite and nice. The only thing I didn't like was that the luggage room was full, and they offered to let me leave my bags in the lobby without taking responsibility. I did, and everything was fine, but it seems like for a chain hotel like this, luggage storage shouldn't be an issue."

"This hotel is really old... Don't let the five-star rating fool you, it feels more like a three-star. The elevator is incredibly slow, from 1999! The furniture in the room is also very dated. The front desk sells bottled water in glass bottles for 8 euros a pop – ridiculous. As our Belgian client told us, the hotel's location is right between a safe area and an unsafe one. It's close to the light rail, but there's no elevator from the light rail station to the street level, which is quite annoying. Walking to the city center is fairly convenient though. For the price, it offers good value for money; other hotels in the same area are more expensive."

"Booked the most basic room there was, as I was there for the F1 weekend, and will not be in the room except at night for resting. The location is nestled nicely between Brussels North Station and the shopping area/Grand Place, so most places that I wanted to go were walkable. I didn't interact with many service staff except when I checked in and out. Shower pressure was poor; it could have been better, considering the water pressure was quite strong. In terms of cleanliness, you could feel the grime on the carpet when walking barefoot. There was mould all over the pillars and walls of the room and toilet, and a musky smell coming from the cupboard. There is also no air-con in the room, when I say no air-con, I don't mean it is spoilt, there simply isn't one, so expect the room to be stuffy, especially on hotter months. I was lucky as the temperature at night was around 16C, so I used the portable heater as a ventilator fan."