"This is an airport hotel, offering a shuttle bus service and featuring a flight information screen in the lobby, clearly catering to airport travelers. It wasn't very crowded; the whole hotel felt quite empty. It's close to Diegem station, about a 12-minute walk, but it's mostly uphill and downhill, so it can be a bit tiring. The hotel breakfast was great, very rich and satisfying. There's a shuttle bus schedule in the lobby; I took the 8:45 AM bus, which arrived at the airport around 9 AM."
"The hotel is near to the airport so it is convenient for us since we had a 11am flight. There are some free public carpark outside the hotel. The breakfast started early so we could have breakfast before we went to the airport. The room given to us was big so we had lots of space for 3 of us. The reception staff was friendly and helpful when we had problem connecting to the wifi."
"Very clean and well equipped, the breakfast is also very good. There is also small shops inside the hotel where you can buy the local brand chocolate and wines from China, even on Sunday where the shops in the street are closed, it is very good option for people who need to buy gift when only staying short period, especially in the weekend."
"True to the Hilton brand, this hotel boasts an impressive scale with a grand, elegant exterior and a refined, comfortable garden. The on-site gym is exceptionally well-equipped, easily among the best I've encountered in a hotel. The guest rooms are quiet and spacious, making for an overall pleasant stay. My only minor quibble is that the breakfast selection isn't particularly extensive, but other than that, it's nearly faultless. I'm very satisfied overall and will definitely prioritize staying here again for my next trip."
"I stayed at this hotel for one night and had a good experience. The room was clean and comfortable. The staff were friendly and helpful. Breakfast was nice with enough choice. The location is quiet, it’s easy to get to the city center and the airport. Overall, good value for money. I would recommend it."
"Good breakfast, well-cooked eggs and savory beans. Plus, there's free 24-hour coffee, tea, and water, which is a huge bonus. Highly recommend! Just a heads-up, the train station is really close – there are two exits from the hotel, and the one to the right is the closest."
"It has been a very comfortable stay at Whitlock16 hotel apart. The entire hotel feels new, clean, and well-maintained. The studio furnishings are modern, durable, and good quality, which made relaxing after a long day easy.
The lounge is a particularly nice perk for guests, providing a pleasant space to unwind with good amenities. Access was straightforward, and it adds noticeable value to the overall stay.
In terms of logistics, the location is extremely convenient for getting around, and the check-in and check-out process was fast, efficient, and hassle-free.
Overall, a dependable choice for travelers looking for a hassle-free, well-run hotel. I would happily stay here again."
"Wonderful location, room size just nice, toilet size is ok too,, near supermarkets, convenience store, restaurants n subways n translation, front desk guy was very friendly n good service. Price is ok too.
Highly recommended to stay there.
My room has a balcony too which u can access easily."
"The airport hotel offers a pickup service, and the staff member who helped with my luggage was great! The location is right by the airport, only 5 minutes away! Right outside is the Diegem train station, making it convenient to go anywhere! The soundproofing is excellent, I couldn't hear a thing! The hotel facilities are good, the front desk service is friendly, the gym is in the basement, and the breakfast is plentiful. My only suggestion would be for rooms to also provide bottled water. Overall, highly recommended!!"
Very Good
141 reviews
8.7/10
1 night
From THB 3,335
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9.1/10
Great
NNachtischThe hotel doesn't have its own parking, but there's a convenient underground parking garage right next door. The location is excellent, making it easy to get anywhere. There's a water dispenser in the hallway and a capsule coffee machine in the room. The room itself is spacious, but the cleaning wasn't quite up to par, as there were items left behind by the previous guest. The shower area in the bathroom becomes very slippery when wet, posing a fall risk, and the toilet door doesn't have a lock.
CcalywenaSo close but not so far from the old town or maybe the attractions which is good, if you’re staying inside around the grand palace, it may get noisy so this place is really in a good place so location is very strategic 😘 From the train station (Midi Station), 2 stops away and you can walk to the hotel easily 🫶🏻 This hotel is kinda old so it gives off the old vibes but you got what you need and breakfast is good 😄 everybody is so welcoming ~ if you’re in a budget and still want a good hotel to stay, here is the place 👍🏻 thank you 🫰🏻
GGuest UserOne of the best hotels we’ve ever stayed at. Highly recommend this hotel to everyone; everything was amazing,from location and
the staff. You can truly feel the high-quality, star-level service here. They helped us with everything and made our stay very comfortable. Also, definitely try the room service: the smash burger here is absolutely delicious. Would 100% recommend this hotel!
JJoe the world citizenIt is a new hotel next to Brussels-Midi station. The decor is very modern. The staffs are super friendly. The room is clean and comfortable. I really enjoyed it. They have a small cafe in the lobby and there are many place to hang out. There is also a small gym in the basement which is quite nice. Overall, it was a good stay.
AAidingbaoliulanghanService: I'm about to give the worst service review. On my first stay, your hotel's front desk had a Caucasian female employee who initially gave me half of a family suite. Only after I emphasized the room type I booked did she change it for me. The hotel wasn't so fully booked that she couldn't have assigned me the room I pre-booked. Why would you try to pass off a partitioned room as a full one, treating customers like fools? I was extremely angry about this. And it wasn't just the room assignment; the room card she gave me was just a plain power card. Couldn't she provide a proper, decent room card? It's hard for me not to suspect some malicious intent. I hope you can give me a satisfactory explanation.
Otherwise, my overall review of this hotel is very positive. The accommodation environment is good, the room facilities are sufficient, the location is great, and transportation is convenient. The room design is also beautiful, and I took many photos. I highly recommend staying here. If I come to Brussels again, I would indeed choose Cardo again. However, the subtle malice from your front desk and the unpleasant check-in experience disappointed me so much that it nearly ruined my entire stay, even though everything else was perfect.
CCansuqixingThis hotel is really old... Don't let the five-star rating fool you, it feels more like a three-star. The elevator is incredibly slow, from 1999! The furniture in the room is also very dated. The front desk sells bottled water in glass bottles for 8 euros a pop – ridiculous. As our Belgian client told us, the hotel's location is right between a safe area and an unsafe one. It's close to the light rail, but there's no elevator from the light rail station to the street level, which is quite annoying. Walking to the city center is fairly convenient though. For the price, it offers good value for money; other hotels in the same area are more expensive.
JJoe the world citizenThe hotel is very nice and modern. The staffs are helpful and friendly. The room is spacious and clean. The only problem is the location. It is not located in the touristy area. There is no easy public transportation to the grand place except by bus or taxi/uber. Walking to grand place takes around 30 mins passing through Brussels Park and Royal Palace. The positive point is that the area where the hotel is located is very quiet.
ZZhuyuxixiThe hotel's location is absolutely fantastic, right near Brussels' Grand Place – literally a two-minute walk away. There are tons of restaurants and shops nearby, making it super convenient. The room itself was surprisingly spacious, which is a rare find in Europe, and the facilities were great. Having a kettle was a huge plus for us. We stayed for two nights, and the steak restaurant directly across from the hotel entrance was amazing – delicious and not expensive, so it was incredibly convenient to grab a meal right outside. Overall, this hotel offers excellent value for money and I highly recommend it!
GGuest UserThe hotel is very close to FlixBus bus stop! There is a police station and halal supermarket for Muslim community behind the hotel. The hotel should consider having 2 front desk workers at a time instead of just 1 person manning the front desk. When there are group of people talking and running around at the hotel room corridor, I couldn’t find the front desk person to solve the problem as there was no one at the front desk.
GGuest UserPlus:
The room is really big. So is the bed. It is so big that makes me think as if it is king size bed to house politicians or prime minister from the 80s, 90s.
There is heating both in the room and in the shower
There is air con set in the room( but I didn't try to see if it works)
This hotel is located less than 10 mins walk from Brussels north station
Minus
The room look really old. May be 90s, if not 80s.
There is no carpet on the floor. It is really clean but it is really cold to step on. Bring your own slippers.
The room is dim. And some lights were spoilt.
Even if was told it is a non smoking room, the room has lingering smoking smell. Someone smoked in this room before. I told the front desk, he said he will check but when I return from the city , the smell is there still.
The bathroom has some odd smell. May b smell of roaches, or roaches in the pipes.
The shower curtain smell of mould and damp cloth/ damp laundry.
The heating stop around 2am. May b there is max amount of heating one room could use. Make sure you time your heating usage carefully.
The wall is really thin. You can hear when someone is around the lift, going towards their room or what next door is up to.
I can hear everything happening outside, on the street, from police car n siren rushing up and down, to people wondering on the street, their conversation. I don't feel safe here. I can't relax and sleep.
I don't like the paper cup given together with coffee and the place to brush teeth. May be the hotel suffer too often from being stolen . But that make the hotel rating dropping from 1star hotel to guest house.
The toilet spoilt in the middle of the night and you can hear water flowing all night. Need to maneuver with the old school toilet pull button .
I appreciate the effort they maintain it but personally I don't like it. unless you have really early bus or train to catch, and is on a shoe string budget then it is your choice.