Hotels near Citi Plaza in London

The hotel is great-well lit, clean, quiet. Staff is friendly. A great place for family outings and also for conventions. The only complaint I had was there was no tea available in the room, just very good expresso coffee and more device plug ins for usb or usb-c without having to find electrical outlets for blocks. The room we had could have been a little bigger and roomier for the price we paid. It was a long room but accessible to the elevator and ice machine and the flooring is  weird and could be  plushier. (321) I Like the lights going on automatically under bed when getting up in the night. Had 2 queen beds which are comfortable. The pool is wonderful and so is the hot tub which is big( can accommodate 10). The cabanas are wonderful amenities. . Like the proximity to fun places, restaurants and bars and stores—-all within the confines of the Hard Rock Hotel. Important suggestion: because the hotel is attached to other businesses, security is important. 1. Maybe have a gate into the hotel proper with a security guard or paid guests could use room key to get into the hotel from the emporium or other businesses like restaurants.  2. Use room key to work the elevator so no other persons who are not authorized could enter the room floors. Will definitely stay there again. Appreciated getting late checkout. Reception girls are courteous and very helpful and friendly.

The hotel room was recently renovated, and the size was quite comfortable for a family with a child. Breakfast was included in the price, making it a great value. The only downside was that my room faced the street, so it wasn’t as quiet as I had hoped, even though the front desk mentioned that the street is usually quiet at night.

Hotel was quiet considering how close it was to the highway. There is nothing walkable to. Hotel has 1 restaurant but that's about it. We drove to a town about 15 mins away to have dinner. Room was adequate.. bed was fairly comfy, room appeared clean. Fridge was on way too low to be useable. Breakfast was typical.. some hot foods, fruit, juices, bagels, toast, yogurt, coffee. I don't typically risk any of the hot food so settled with a yogurt, a piece of toast and coffee. This location was convenient for our purpose and the price was good for what it was. There was a big mixup with Trip.com not having sent the hotel our payment confirmation but that wasn't the hotel's fault. We resolved it quickly.

The price and the facilities is unexpectable value, totally i will visit here again

Very good stay. The beds were comfortable and at night it was quiet. Clean rooms. Easy to get to if coming off Hwy 401. Shopping mall and restaurants are close by. Free breakfast was good and had a good variety.

I stayed at this hotel for my convocation and had a wonderful experience. The common area in the room is quite large, and the bedrooms are a reasonable size. A room with two beds can comfortably sleep four people. The service is five-star, starting with a very smooth check-in process. Additionally, they offer complimentary coffee for breakfast, as well as free luggage storage

The hotel was helpful. We were not able to go because our dog was sick. This happens. We understood that we would loose our money because I didnt have free cancelation or modification. But.... when I received an email stating I would be charged if I didnt check in I was mortified. I searched everywhere on the Trip.com app to see how much I would be charged if I didnt check in, on top of loosing our money. I couldnt find the answer anywhere. I called the hotel and they didnt know. When I made the reservation there was no mention of this extra charge. Needless to say I was upset. So, we made a point of driving to London to check in but not stay at the hotel. We went back home. 3 hour round trip. I won't use Teip.com again. And I will tell all my friends and family the same.

Location is conveniently just off of the highway. The staff were very friendly and helpful. They were doing several renovations/upgrades while we were there (early 2025), but hardly noticed (did not impact our stay). It will look great when the restaurant upgrades are done.

I took my kids to the hotel for a treat to get together and right in my hallway at 4am we got woken up by yelling and screaming they did kick them out but I was nervous and to he woken up like that was not necessary and when I told the front desk people they just said o they left but still it was not enjoyable and to get nothing for compensation I paid my money to go have a good night and that was not a good time I thought they could of said o come back on us or give me half off the next room something would of been appreciated

The hotel room is old anf has smell. A 2-star hotel acceptable clean but not really clean. The room has awful smell and very old. There are couple of flies flying around when we checked in. The bathroom does not have ventilator at all so all the smell just stay inside your room. There is no fly screen at the balcony/patio door so cannot open it for air circulating as afraid mosquitos and flies would enter the room. Not central air system. Just 1 unti AC so pretty noisy.