Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Dec 13, 2025|Double Room
Guest UserOur stay at Beausite Zermatt was absolutely exceptional. From the moment we arrived, the staff were warm, attentive, and genuinely welcoming, making us feel looked after throughout our visit.
The hotel itself is beautifully maintained, combining classic Swiss charm with modern comfort. Our room was spacious, spotlessly clean, and offered breathtaking views of the Matterhorn — truly unforgettable. The wellness area was a highlight, especially after a day exploring Zermatt, with excellent spa facilities that were both relaxing and well organised.
Breakfast was generous and high quality, with a wide selection to suit all tastes, and the dining experience overall was refined yet comfortable. The location is also ideal — peaceful, yet within easy walking distance of the village and transport.
Beasite Zermatt delivers luxury without feeling pretentious, paired with genuine hospitality. We would not hesitate to return and highly recommend it to anyone visiting Zermatt.
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Price per night from:JPY 61,759
Posted on May 10, 2025
Sunyiqing
This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!
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Price per night from:JPY 34,857
Posted on Sep 10, 2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
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Price per night from:JPY 61,596
Posted on May 10, 2026|Double Room, Mountain View (Matterhorn)
Guest UserThe resort has a brand new feel overall. It's super close to the train station, just a 5-minute walk, which makes getting to the Matterhorn really convenient. Plus, it's closer to the viewpoint than other hotels. The room had a very cozy vibe. However, I wouldn't stay here again, and here's why: 1) There's no hot water during peak shower times in the evening, so I had to wait until morning to shower, and I felt sticky and uncomfortable all night. 2) The Matterhorn view was obstructed by two trees, and I don't think rooms with obstructed views should be sold at the same price as those with an unobstructed view.
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Price per night from:JPY 42,413
Posted on May 5, 2025
AudthewayLocation was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station!
Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc.
the receptionist was warm and friendly and even extended us for an early check in when rooms are available.
The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!
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Price per night from:JPY 26,552
Posted on Mar 24, 2026
Travelshorts
I stayed at Hotel Parnass during my time in Zermatt, and it proved to be a very convenient and comfortable base for exploring the town and surrounding mountains.
The location is one of its biggest strengths. The hotel is right in the centre of Zermatt, meaning you’re within easy walking distance of shops, restaurants, and key attractions. It’s also only about a 5-minute walk from the train station, which is ideal when arriving with luggage or heading out early for mountain excursions.
The room was clean and comfortable, with everything needed for a pleasant stay. It had a cosy, alpine feel that suits Zermatt perfectly, and it provided a good place to relax after a day out in the mountains.
Breakfast was included in my stay, and it was a great way to start the day. Having breakfast on site makes mornings much easier, especially if you’re planning an early start for skiing, hiking, or taking one of the mountain railways.
From a practical perspective, the central location means you can easily access lifts, train connections, and walking routes without needing any additional transport. Everything feels close by, which is a big advantage in a destination like Zermatt.
I would highly recommend Hotel Parnass for anyone looking for a well-located, comfortable hotel in Zermatt. It’s a great option if you want to be in the heart of the town with easy access to everything while still enjoying a relaxed alpine atmosphere.
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Price per night from:JPY 24,680
Posted on Apr 22, 2026
Guest User
Fantastic hotel room, comfortable, spacious & with good view though not facing Matterhorn. Hotel staff are all very friendly & welcoming that made our stay relax and memorable
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Price per night from:JPY 27,417
Posted on Jul 22, 2024|Standard Double Room
Hui Kin LimEnjoyed the stay at the hotel, highly recommended.
Hotel staffs were friendly and made a little hotel tour to let us know the facilities.
Room arranged by the hotel was great with fantastic Mountain View. Breakfast spread was better than expected.
Do note that hotel room does not come with aircondlting. It was alright as we kept the balcony door opened with natural cool airflow.
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Price per night from:JPY 45,407
Posted on Aug 8, 2026|Bed In 4 Beds Dormitory With Shared Bathroom
Malu HecoI started my Swiss trip in Zermatt at the Youth Hostel, and its incredible view of the Matterhorn, comforting breakfast, and friendly staff were the perfect combination to start my journey on a high note. Every time I think back on my time in Zermatt, I only feel joy. I also met some amazingly nice people there, with whom I explored the city and visited a viewpoint on our last night ☺️.
With all those wonderful experiences and my endorphins at an all-time high, I almost forgot that carrying my huge luggage from the train station—instead of looking for local transport—wasn't the best idea 😅. If you're bringing a big suitcase like I did, I highly recommend taking one of the little buses, because you will encounter lots of stairs and narrow streets. I was lucky to get some help from other travelers 🙏🏼. However, when I left the hotel, I realized there's another route without stairs; it requires a slightly longer walk, so look for it if you can't find transportation to the hostel.
Finally, a huge congratulations to the entire team for the amazing job you do. Thank you for giving travelers the opportunity to wake up to such a breathtaking view at such an affordable price — that view of the Matterhorn is truly priceless! 🏔️
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Price per night from:JPY 9,100
Posted on Jun 3, 2026|Standard Single Room
sandyhowOverall a pretty okay stay if you are not fussy. 10 minutes walk from Zermatt station, easy to access. Fret not if you are staying in the higher floors, there’s an elevator. The staffs are friendly and helpful. Path is well lit at night. Bed and toilet are clean, the floor is abit dusty but not a big issue for me :)
PS, this hotel is nit allowed to use our own hair dryer due to voltage, hair dryer is provided by the hotel. No using of heating / cooking too.
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Price per night from:JPY 19,955