Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 16, 2026
Wulifamingjia
The overall experience at the hotel was pretty good. I booked it for a client, and they gave positive feedback after their stay. The room was clean and tidy, the environment was quiet, and the location was quite convenient for getting around and dining. The front desk service was also decent, and check-in was smooth. Overall, it met expectations and is suitable for business guests or temporary stays. I'll consider booking again if needed in the future.
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Price per night from:AED 270
Posted on Feb 16, 2026|Boutique Double Room
Guest UserStaying for two nights was so relaxing!
The lakeside hot spring tickets for two: Soaking in the hot springs at night was very atmospheric. We prepared our swimsuits beforehand; the hot springs have changing rooms, but we changed in our room, put on our robes, and headed over. Each hot spring had a water temperature display, and there were mugwort, carnation, and traditional Chinese medicine pools. After soaking for a while, we felt so comfortable, slightly sweaty, and warm all over. You should definitely try the hotel's casserole fish head.
Our butler service was very warm and attentive.
I personally think the hotel breakfast is on par with a five-star hotel. While it doesn't have as much variety as a five-star, it has everything you need. The room facilities are a bit dated.
We went to Nanshan Bamboo Sea. The package with a meal was the most cost-effective. A shuttle bus takes you to the entrance. You walk a bit, then take a one-way mini-train. You can either take the cable car to the mountaintop first or the ground cable car to the panda house first. Both the cable car and ground cable car tickets are round trip. If you're tired on the way back, just buy a one-way mini-train ticket. If you still have energy, you can walk, and you'll pass by the Little Goose Park to watch a show. The whole trip took about 4 hours. After leaving, we ate the meal included in the package – you can choose between a hot pot restaurant or a fish head restaurant. We chose hot pot, and the two pots were more than enough for two people. Parking was 15 for one visit.
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Price per night from:AED 253
Posted on Apr 14, 2026
Guest User
The environment was pretty good, and it wasn't too crowded because of the rain. My child absolutely loved the hot springs, but I was surprised to find out that children's hot spring tickets weren't included in our package and we had to pay extra for anyone over 80cm tall. The facilities at the resort are quite spread out. The main building is close to the hot springs, but it's a three-minute walk to the shuttle bus for Songguo Park. If you're traveling with kids, staying at Songguo might be a better option. It probably would have been even better if the weather had cooperated. We didn't get to experience Songguo Park this time, so we'll have to go back again.
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Price per night from:AED 402
Posted on Nov 17, 2024|Qi Chi Courtyard Private Hot Spring Family Room [Terrace + Independent Private Hot Spring Pool]
Guest UserWe booked a private family room, and the housekeeper, Ms. Zhou, checked us in and took us to the guest room. The room has a large bed and a small bed. The bathing pool is in the yard. If you need to soak in the hot spring, just tell Ms. Zhou and she will happily come over and help fill the hot spring water. She is a very nice person. I really like her. No. I had to go to the public hot springs to soak with others, it was very comfortable. I also went to Nanshan Bamboo Sea. The air was very good. I had a very good accommodation experience this time. I will go there often in the future!
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Price per night from:AED 611
Posted on Apr 18, 2025
Guest User
Food: Breakfast was varied, with western,asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious.
Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery.
Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy.
Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad.
Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.
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Price per night from:AED 358
Posted on Jul 19, 2026|Superior 2-bed Room
whuzijieThe ripple pattern decor perfectly complements the lakeside theme, with a soft and appealing color scheme that makes for a truly soothing stay. Ellie at the front desk was very friendly and welcoming.
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Price per night from:AED 256
Posted on Nov 30, 2025|Cozy Queen Room
Guest UserI was so shocked by how big my room was for such a cheap price! The bed was really comfortable and the bathroom facilities were great. Very clean. The staff don’t speak English but it’s no problem as we could use translation apps. They helped me to order food on the delivery app. The location is quite convenient as it’s near to a metro station. I was really pleasantly surprised by this hotel and I would definitely stay here again!
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Price per night from:AED 57
Posted on May 9, 2025
Guest User
The room is clean, tidy and comfortable, the hygiene is very meticulous and there is a private bathroom. The service is very considerate and makes people feel at home. The location is excellent, there are supporting buses around and it is also close to the train station. There is also a self-service laundry room. The price is really cost-effective!
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Price per night from:AED 41
Posted on Jan 8, 2026
Anonymous User
The hygiene on the sofa and by the sink is a bit worrying.
The decoration started to smash the wall at 8 o'clock in the morning, and the noise was very loud, intermittently lasting until four or five o'clock in the evening.
There is no shampoo in the bathroom.
Looking forward to improving quality after renovation.
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Price per night from:AED 66
Posted on Nov 26, 2023|Business 2-bed Room
ShengbidegangdianweiThe room is very good, Xiaodu control, the TV is very large, the room is very clean, electric heated toilet, electric curtains, Xiangyang Bridge is nearby, the scenery is very good, 2 kilometers away is Bibo Lake Park, the scenery is good, but there is no vegetarian food for breakfast, good reviews. The front desk lady has a good attitude and is very beautiful 😃
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Price per night from:AED 71