"This was my first stay at Atour, and overall, I had a fantastic experience. The aromatherapy scent was lovely, the room layout was thoughtfully designed, the facilities felt high-quality, and they clearly put effort into their selections (the tea in the mini-fridge was delicious!). The room was also spotlessly clean.
The large reading room was bathed in sunlight, and it's the first time I've seen a hotel curate its book collection with such care.
The breakfast was varied but not overwhelmingly so, offering both Chinese and Western options that were fresh, tasty, and presented cleanly.
The hotel's service was also excellent. We checked in late at night, and the front desk staff was energetic, efficient, professional, and very friendly. They even upgraded our room. In the morning, a staff member called to ask if we wanted to extend our stay, and when we said no, he thoughtfully added, 'No rush, check-out is at 2 PM…'
If the hardware of a hotel is a necessity, then the quality of its service truly defines whether a hotel has a heart.
My classmate always stayed here and consistently recommended it, but staying here myself, I now understand their fondness and trust in Atour. Staying at Atour feels like being cared for during your travels."
"During the May Day holiday, I stayed at the Hampton by Hilton Harbin International Exhibition Center with my child, and we were very satisfied. The location is excellent, the room is clean, and the front desk check-in was quick. The breakfast was incredibly rich, and the restaurant service was very enthusiastic. They offer both Chinese and Western dishes: freshly cooked wonton noodles and Harbin red sausage that costs dozens of yuan a catty outside. During the May Day holiday, they even had steak distribution, which was such great value! Plus, the front desk upgraded our room, and it was soundproofed. Highly recommend!"
"This hotel is clean and tidy, I highly recommend the Sofitel Harbin! The environment is high-end and stylish, with an overall French decor that creates a fantastic ambiance. Downstairs, it's right next to a park, offering expansive views. The hotel facilities are comprehensive, including an executive lounge, self-service laundry room, and a well-equipped kids' area. The equipment and appliances are brand new and work perfectly. The cleaning standards are truly five-star; from the lobby floor to the smallest crevices in the guest rooms, everything is spotless. The bathroom is clean and dry with a separate wet/dry area, and amenities are neatly arranged. The housekeeping service is meticulous and thoughtful, replenishing supplies promptly. The whole-house fresh air system keeps the air clean, and facilities are well-maintained with no signs of age or damage. It's an exceptionally comfortable stay, whether for a business trip or a leisure vacation."
"The room was fantastic, and I slept incredibly well. This stay was truly wonderful! The hotel's location is super convenient; it's easy to get around whether you're taking a taxi, the subway, or just exploring the neighborhood. The room itself was exceptionally clean and tidy, and the bedding was so soft and comfortable I didn't want to get out of bed. The soundproofing was also excellent, making it very quiet at night, so I got a really good night's sleep.
The front desk staff, especially the young man, had a great attitude. Check-in and check-out were both handled efficiently, and he even offered some thoughtful recommendations for local attractions. The breakfast selection was quite rich and tasty, catering to different preferences.
Overall, it offers great value for money. I'll definitely choose this hotel again next time I'm in the area, and I highly recommend it to everyone!"
"This is a chain hotel, and I've stayed at one before and had a great experience. So, when I came to Harbin this time, I chose to stay here again, and it was just as good as ever. The front desk staff were warm, patient, and thorough, always ready to answer any questions with great enthusiasm. The room was spacious, clean, and tidy, with comfortable bedding. The bathroom had a separate wet and dry area. The surrounding area is lively with both morning and night markets, making it very convenient to buy fruits and vegetables. There are also many dining options, and KFC is right next door. Before I left, the staff even gave me a souvenir, which I really loved. Highly recommended!"
"She called the front desk and asked the front desk to put the takeout into the robot, but the waiter actually said that the takeout was at the other end of the counter and she couldn't see it, so she needed to go downstairs to pick it up. I have never seen such lazy and unprofessional waiters. The management of this store is seriously lax. I do not recommend staying here."
"The whole hotel is a lot of thought from the boss. The overall decoration is very good. The room is clean and clean. His family also has memory pillows and buckwheat pillows to choose from. I took my sister to stay and provided children with washing. What needs to be called to the front desk can be solved! ! !"
"When I came to the Harbin Convention and Exhibition Center for business this time, I compared several hotels and finally chose this one. After checking in, I truly felt I made the right choice, and I have to give it a good review! The hotel's location is absolutely fantastic. Not only does it have a dedicated parking lot with charging stations, but it's also a 5-minute walk to the subway station. It's very close to the Convention and Exhibition Center, just a few minutes' walk or drive away. This makes attending exhibitions or business meetings incredibly convenient, saving you the trouble of rushing early in the morning and wasting time."
"This is my first time staying at Mushang. It is a very good hotel. I am very satisfied with the service. The hotel also has a robot. It can deliver food directly to customers. It is very convenient. I have stayed in many places, but this one is the most comfortable."
"The environment is very good, the service is great, the smart curtains can be controlled by the bedside, it is very convenient to live in, and the check-in experience is excellent. The only drawback is that the table is slightly small and the hot water is slow to come out during peak water usage periods."
147 reviews
8.4/10
1 night
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9.9/10
Perfect
JJDLaoI have to make this review before the winter ends because this homestay deserves all the guests coming to snow town and snow valley. The hospitality of the owners is beyond imagination, i’m not kidding! They have been extremely helpful in guiding us throughout our travel to snow town and snow valley. We communicate using a translator but it still feels like speaking with a friend. Don’t hesitate to ask questions regarding your trip and the activities that you want to do.
As for us, we booked a 3d/2n stay with them. They helped us maximize our itinerary as well. 2 nights before our tour, the owner gave us the number of bus driver. We paid the bus tickets in advance.
Day 1
8am-2pm - Bus from Harbin to Snow Town (Xuexiang). We left our luggages in the bus. Tickets bought at the entrance. Dont worry about prebooking. Play in Snow Town until 8pm.
8pm - Bus ride from Snow Town to Snow Valley. The bus driver already knows where to drop us. At the bus stop, we were fetched by car and brought to the inn (~2 min ride).
Day 2
9am-4pm Play at Guoxiongling Bear Ridge. For 400rmb/pax, we went up the mountain by snowmobile. We played banana boat drift, snowmobile, some went skiing and a super amazing view! There were also fun group activities! :)
Note: The owner gave us drone videos of ourselves and took pictures of us. He also brought his insta360 and gave us copies of group activities videos. You can also use this during the banana boat drift which would look awesome with insta360.
The owner is also a licensed ski instructed but my husband didn’t want to ski so there’s that. Haha.
We went down around 3pm by snowmobile. At 5pm, we ordered dinner from their restaurant. The Northeastern Fish Stew is amazing!! Try it and thank me later.
After dinner we did the hot water in ice trick for Free! We also had fun talking about traveling and sharing stories of our pets, while having tea, frozen persimmons, peach and sunflower seeds. 🥰
Day 3
Departure date. Bus leaves at 6am and 9am. They booked the bus for us back to harbin. I wish we could have stayed longer!
Room we stayed had a heated Kang bed. The floor had heating too. Toiletries are complete with indoor slippers. Breakfast serving is large! The room is clean, with water heater. On top of that, it’s 1/10th of the price of snow town accommodations. Snow village offers a unique experience away from the glittery lights and sounds of snow town. It is both peaceful and charming.
Thank you Liu Bo and your husband for the awesome stay we had. We truly appreciate it! Thank you for the surprise and gifts as well! :) We hope to see you soon again!
GGuest UserThe hotel boasts a great location, fantastic restaurant, and warm, attentive service. The breakfast staff are exceptionally thoughtful with a strong sense of service, and the restaurant offers a comfortable environment and well-maintained facilities. It was my first time encountering a breakfast that extends until 12 PM. Not only do they serve standard fare, but they also feature internet-famous deep-fried rice cakes (youzhagao), frozen pears, and Guo Bao Rou (sweet and sour pork), plus a complimentary 3D-printed yogurt from the restaurant. Bringing out-of-town friends here is an absolute face-saver! The restaurant service elevates the entire hotel experience to the next level—it goes beyond industry standards while truly reflecting Harbin's sincerity toward both locals and visitors! The hotel also incorporates thoughtful service into every single detail: from the souvenirs given to children at front desk check-out, to the complete set of bathroom amenities, even including a headband for female guests, a humidifier in the room, and an infant toilet and washbasin in the family room, which moms will absolutely love! All in all, Habsburg is one of the most impressive hotels I've ever stayed at—the kind of place you want to return to as soon as you leave. I believe it has reached international standards and I highly recommend it!
Harbin Central Avenue/Saint Sophia Cathedral/The Memorial Tower of Fig, Harbin
Price per night from:SEK 460
9.6/10
Excellent
JJishixingzoudebanbuHaving stayed at hotels in both Xuexiang and Xuegu, this guesthouse in Xuegu is definitely the king of value for money! Let me tell you about its advantages:
1) Underfloor heating throughout the entire house. Every corner of the room was incredibly warm, which is super important in places like Xuegu and Xuexiang where nighttime temperatures can drop to minus twenty degrees Celsius.
2) The owner is such a warm, chatty, and responsible young woman. As soon as I arrived, she greeted me with a big handful of frozen pears and persimmons. The next day, when she took me up Xiongling (Bear Ridge), I accidentally dropped my gloves while taking photos and my hands were freezing stiff. Without a word, she gave me her own down gloves and endured the cold herself on the way down the mountain. It was truly touching!
As for the drawbacks, the room facilities are quite basic, but they do provide essential toiletries like toothbrushes, disposable towels, shower gel, etc. Besides lacking the unique advantage of snow mushroom houses, Xuegu is still great for playing in the snow and doesn't feel as overly commercialized as Xuexiang. If you're not specifically looking to check out the snow mushroom houses, you might want to consider guesthouses in Xuegu, haha.
GGuest UserHarbin Anshu Family Hotel has only 7 rooms and a family who look after the rooms and guests. Their services are just outstanding. I had a serious problem when i arrived as i had not had time in Beijing, where i was in transit from UK to Harbin, to get a phone SIM Card. Anshu Family Hotel took me to the China Mobile shop in Harbin and stayed with me until i got my card. They flatly refused payment for helping me even though it cost them a lot of time so i got them some grapes as a very small gift to say thankyou for helping me so kindly.
The process took nearly two hours due to a complication on my UK phone number settings. However the staff at China Mobile were really good, the Anshu Family were just incredibly patient. They simply would not leave until i was fixed up and able to use my phone. I stayed for just under a week to go to see the major attractions in Harbin, a City with a totally unique identity in China due to its Russian and European Architecture. It is one of the most fascinating cities i have ever visited, Harbin Museum being quite astonishing in its variety and quality of Artifacts. It was the 16th Museum or Museum type building i have visited in China and one of the most enjoyable. This year was Harbins 26th Ice Show, with the Winter Games coming up soon.
The Anshu Family Hotel is spot on location for both events, just a $3 taxi ride or Metro for just cents. The hotel has lots of shops, supermarkets, several food roads bristling with many many choices of meal. The Anshu Family make a very low charge for their rooms, in my opinion it could be far higher but they stick at their price.
I had not asked for breakfast as i go out early to get to see as much as possible during my day sightseeing.
The night before i left i asked them if they would get me a taxi for the morning to get my train. I was to get the taxi at 6.45am. At 5.50 a knock on the door and they came to give me three boiled eggs and a meat stew with noodles. Honestly no Hotel has treated me so kindly. I really recommend grabbing a room with Anshu most especially if you are going to the Ice Show or Winter games.
It is a budget Hotel, so be aware of that, but I got a spotless sheet, cover duvet and i was as warm as toast room at night. The water shower is piping hot. Opposite the Hotel road is a huge Govt building as a landmark, i never had any problem finding it. There is a Bank of China two hundred metres from Anshu Family Hotel.
Anshu, in my opinion must be one of the top deals on offer from Trip.com.
Jiangbei University Town/Harbinbei Railway Station, Harbin
Price per night from:SEK 40
9.6/10
Excellent
__WeChat37292****Every day since leaving Xinfu, I've been missing the sledding hill behind the lodge (it was free and unlimited!).
The owner even helps guests take photoshoots like 'splashing water into ice' (he took three amazing shots for me 😎) and 'glowing with colors.' He's an incredibly skilled photographer, and those pictures instantly elevated my social media game. They also organized a session where we all made candied hawthorns together. As an extrovert, being able to chat with everyone like that was just so enjoyable!
The owner also led the trip to Wusong Ridge, keeping us entertained, taking photos, and even teaching us how to ski along the way. As someone from the south, I truly got to experience the thrill of playing wildly in the snow!
And of course, the accommodation itself was very unique, with a traditional heated *kang* bed, ensuring a deep sleep until morning. Waking up to hot porridge in the morning was just heavenly!
GGuest UserThe hotel's front desk service was incredibly welcoming, and they even gave us a small gift. We were very satisfied with our room and were also granted a late check-out. The service overall was excellent. They provided a complimentary afternoon tea, and on the second floor, there's a Russian restaurant and a 'tieguodun' (iron pot stew) place, plus they offered discount coupons. There are many great restaurants and attractions around the hotel, and Central Street is beautiful. It was a really great experience!
Harbin Central Avenue/Saint Sophia Cathedral/The Memorial Tower of Fig, Harbin
Price per night from:SEK 320
9.3/10
Very Good
MMediterraneanSeaFacilities: There's a restaurant on the first floor that offers breakfast. The selection isn't huge, but it's perfectly adequate. The room was spacious and had a large window. There were no strange odors, and the bathroom was a good size with a separate wet and dry area.
Ambiance: Clean and tidy, with lively decor. The signature Ibis red makes it feel warm and inviting.
Service: The young lady at the front desk had a smile that could melt anyone (and I'm a woman!). She was a major highlight of the hotel – so enthusiastic and empathetic. When she saw my mom and I were sharing a bed, she proactively upgraded us to a twin room, which was also very spacious, and even gave us complimentary egg tarts upon check-in. Her proactive spirit and warm service made our stay truly enjoyable! 😀
Hygiene: The hotel maintained the usual Ibis standard of cleanliness. There was no hair on the room floor, and both the toilet and shower areas were excellent and very spacious.
Harbin Central Avenue/Saint Sophia Cathedral/The Memorial Tower of Fig, Harbin
Price per night from:SEK 208
9.3/10
Very Good
MM479039****My stay here was great! The front desk staff were really friendly and efficient with the check-in process, which was a nice touch. The room itself was clean and tidy, the bed was comfortable, and the bathroom layout was well-designed with a practical wet/dry separation. Overall, it was a very satisfying stay and I'd definitely recommend it, especially since it's so close to the train station!
Harbin Railway Station/Gogol Street/The first affiliated hospital of H, Harbin
Price per night from:SEK 217
8.7/10
ZZhangzhanger_We chose this hotel for our trip to Yabuli, and its location is fantastic. There are plenty of recreational activities right within the resort. Our stay was excellent; the room was clean and tidy, well-equipped, and the bedding was super comfortable. The front desk staff were warm and attentive, and check-in was very efficient. The environment is quiet, and overall, it offers good value for money. Plus, the sightseeing cable car offers beautiful views, and the Rainbow Flying Carpet is exciting and fun! Highly recommend!
HHaiqal A RahmanThe location of the hotel is so convinient, it's close to grocery stores, restaurants, mosques and morning markets and many more. The staff is very helpfull, the environment in here is so warm. I like my stay in here.