Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 6, 2025
Anonymous User
The hotel is in a prime location, and it is very convenient to go to the scenic spots on foot. The hotel's decoration style is elegant and stylish. The hotel's room facilities are complete and very suitable for vacation. The hotel provides free refreshments when checking in, which is very considerate. The hotel's buffet breakfast is superb, with a lot of quality, and it will be adjusted every day to give guests who stay consecutively a sense of freshness. In general, it is a great resort hotel and is worth recommending!
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Price per night from:TRY 10,329
Posted on Jan 7, 2026
Guest User
Overall, the hotel was excellent in every aspect, the room, cleanliness, service, and location were all outstanding.
However, our experience at the restaurant during our first visit was disappointing. Despite having a confirmed reservation, the hostess insisted on seating us at the very last table, claiming that all other tables were reserved and already chosen by other guests. After we declined that table, she eventually agreed to seat us at a somewhat better one.
What was surprising is that after we finished our dinner, the restaurant remained largely empty, which made the initial justification confusing and left us feeling uncomfortable. The interaction came across as unwelcoming and, unfortunately, felt discriminatory.
Aside from this incident, everything else about the hotel was truly excellent.
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Price per night from:TRY 7,011
Posted on Apr 23, 2024
Guest User
Excellent. Hotel was in a great location, clean, staff was helpful and courteous. Room was spacious with balcony, which was very nice. Breakfast spread was also very nice (selection and amount). We were really impressed with the value of the stay here. We did opt to pay extra for the included dinner, which was well worth it. I would rate the dinner 3.5 to 4 out of 5.
This is a 160 year old hotel, so expect things to be dated. However the keep it in good shape so that adds to the charm. You will not be disappointed here. I only wish the shower was a bit bigger…other than that, I thought it was great!
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Price per night from:TRY 3,506
Posted on Apr 20, 2025
Gary0423
The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2.
My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night.
The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
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Price per night from:TRY 4,908
Posted on Aug 3, 2024
NataliaVale
The hotel is centrally located, a bit up to the hill. Clean room, comfortable bed and pillows. Good breakfast. Staff members, especially the young lady at reception, are friendly, polite and professional.
The reception front desk closes at 6 pm. If you checking in later, you have to contact the property well in advance.
Unfortunately,I didn't, and had to make around 40 calls on 3 different numbers provided.
They answered only after 50 minutes of waiting. This was really annoying, just because I was tired after the trip, hungry and desperately needed to use the toilet.( Sorry for the details).
After my calls answered, I got the access code and my keys. Easy.
The hotel is situated in the quiet area, unfortunately, some customers at the hotel made a big noise in the middle of the night:at 3 pm, loudly kicking in the neighbours door, trying to get in, for a very long 40 mins... I had to get out and prevent it,if they did not stop, I'll call the police.
I definitely had bad luck with this stay, it's not at all the hotel's fault, just my poor experience:(
.
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Price per night from:TRY 2,212
Posted on Jun 21, 2026
Guest UserGreat location, luxury spacious room design, delicious and various breakfast with friendly receptionists and reasonable price.
They provide dinner as well, strongly recommended! Daily different dinner offered such like grilled chicken, vegetables, salad, salmon, lamb, beef, sweets and fruits in the inviting harmonious atmosphere restaurant.
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Price per night from:TRY 3,477
Posted on Jul 16, 2024
Guest User
I booked this hotel for my Mom. And she loved it: the staff was accommodating and caring, great location and delicious meals. Highly recommended
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Price per night from:TRY 5,421
Posted on Mar 31, 2025
Guest User
Very nice, well maintained hotel near the colonnade in Karlovy Vary.
Pros: large room, parking available in front of the hotel, great breakfast
Cons: staff who speak Czech poorly (Russian speaking), even though it is a spa hotel, we were not advised to go to the Spa because it was very crowded. If we want to go to the private spa, we have to pay an extra 100 euros! That is impossible! 🙈
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Price per night from:TRY 3,968
Posted on Feb 25, 2023
Guest User
The hotel is just in the centre, excellent location, but don't wait for parking. A little complicated for those who come with bags and packs. The hotel is very old and they haven't renovated anything with the time. There is little described in German or English in the acomadocoes. stone time hair dryer, broken shower, cabin to take a stubborn bath, where the water after 30 seconds forms a lake ... Quite unpleasant. Super small TV in the room. There is no way to wait much for the price here, at least with the staff's courtesy, but even kind of them were.
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Price per night from:TRY 2,009
Posted on Aug 17, 2025
Dmitrii L.
A small hotel located in a picturesque place. The room had no air conditioning or kettle. It was very stuffy in hot weather. Breakfasts were plentiful and tasty, but the staff took away the dishes very quickly, sometimes even not letting you finish eating. And the check-out time was very early, which also caused discomfort. In general, a modest hotel for a reasonable price.
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Price per night from:TRY 4,084