"Nice hotel not far away from the Harbour attractions of Hamburg. The hotel staff was very kind and upon my request changed our room because of a bad odor from the restroom. The breakfast is pretty good with lots of choices. The hotel has an underground parking lot which is 30 euros for visitors and 20 euros for guests, still pretty expensive considering the hotel costs of about a hundred euros per night. But in general a good hotel experience. One bonus is the free drinks of the room bar, including two beers!"
"Mein absolutes Lieblingshotel. Super Service, Sauberkeit und ein top Fitnessstudio. Ich fühle mich immer wohl. Schade, dass das Personal nach sieben Aufenthalten alleine in diesem Jahr nicht etwas persönlicher wird und jedes Mal wieder denkt, wir seien das erste Mal hier. Junge und nette Leute, aber keine familiäre Atmosphäre."
"My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable.
The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center.
It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay."
"Out and about with a friend for a wedding on the Alster. The apartment is a good 15 minute walk away, so very doable. Booked parking and it worked great. Car is safe in the yard.
Super friendly reception, everything was explained over the phone beforehand.
Apartment very clean, everything you need is there, even the first supply of coffee or tea.
Spent the night quietly and totally relaxed."
"About 8 minutes walk from the train station to the hotel, the traffic is very convenient, including various buses. But the staff on this road is a bit complicated, some people will gather on the side of the road, there will be inexplicable tension. The hotel room is also good and very clean. Not far from Lidl can be replenished"
"I've stayed at this chain's branch in Frankfurt before, so I chose it again for my trip to Hamburg. It's quiet for sleeping and parking is easy, which is great! I'll definitely choose to stay here again next time."
"I had a very pleasant, uncomplicated and nice stay at the sleeping hotel Alsterroom. My room was exactly the same as the pictures and was in fact even more beautiful than expected. When I travel to Hamburg next, this hotel would definitely be my first choice again. I felt very well and can only recommend it further!"
"What more can I say... it sounds more exciting at first than it actually is. It's a typical hipster hotel: everything cool, everything casual, but not very practical, and even less professional! Getting from the ground floor to your room is always a trek, and the numerous uninspired construction fences and red-white-red plastic barrier tapes make you feel like you're walking through a construction site. The rooms are modern, but impractical and cold. In our suite, we couldn't even crack a window open for ventilation, there was no shelf on my side of the bed for my phone and other belongings, the bathroom was tiny for a suite with no storage space, the oversized TV blocked the view of what would otherwise be a great view, and so on. In short: you can do it once, but you don't have to. There are better hotels in the area, more practical, and cheaper to boot."
"Booked a twin room at a small apartment-turned-horse (can barely be called a hotel) in the suburbs of Hamburg, and one of the 'beds' was actually a sofa bed. The surrounding area is a residential neighborhood, very authentic, but I wouldn't recommend it unless you have a car!"
Very Good
7 reviews
8.2/10
1 night
From €91
Check Availability
See more properties near Uhlenhorst
Latest Reviews for Hamburg hotels
See all
Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.1/10
Great
GGuest UserI had a really pleasant stay at this hotel. The property is beautiful, very clean, and overall feels well maintained. The atmosphere is welcoming and comfortable. I especially liked that coffee and drinks are available anytime, which is a really nice touch. The breakfast was also great, and the pancake machine was such a cute and fun addition. I would also like to give a special thank you to Adrian at the front desk (I hope I spelled his name correctly). He was absolutely fantastic, very kind, professional, and genuinely caring. He communicated clearly and handled everything very well. I even noticed he was training other colleagues, and it was obvious that he understands the business and customer service extremely well. He really made a positive difference during my stay.
There was unfortunately one issue with housekeeping during my stay. I had stayed one day, liked it so much stayed 4 more days. On my first day, on several occasions a cleaner entered or attempted to enter my room early in the morning even though check-out was at 12:00. On my first day they knocked at 11am/12/12.30 and actually came in at 12pm, although I had paid for late check out (which by the way is an amazing option to have), while I was still naked in bed. One cleaner in particular — an older woman with short burgundy/brown hair — was quite abrupt. She repeatedly gestured for me to leave quickly. At one point she pointed at her wrist as if indicating a watch and used hand gestures to signal that I should hurry and leave, even though I still had time before check-out. It felt quite uncomfortable, especially as housekeeping knocked once and then opened the door quickly on a couple of occasions. On my last day, someone actually came in at 10AM in the morning. I just do not understand. I know it is a big hotel, I know they have to get a lot of rooms done in a short amount of time. I just do not understand the aggression of demanding a guest to leave so they can clean.
Thankfully, Adrian at the front desk was extremely helpful when I explained the situation. He took my concern seriously and helped communicate with the housekeeping team so it wouldn’t continue. Adrian really saved my stay!
AAnonymous UserGreat stay — second time and still amazing
I had another wonderful stay at the Hampton by Hilton in Hamburg — this was actually my second time here. The first time I stayed with my mother, and this time with my fiancée, and both experiences have been consistently great.
The service is excellent. The staff are always smiling, very kind, and extremely polite, which really makes you feel welcome from the moment you arrive. Everything about the hotel feels lovely and well taken care of.
The gym is nice and well-equipped, perfect if you want to keep up your routine while traveling. Breakfast is amazing — plenty of options and everything fresh and tasty, definitely one of the highlights of the stay.
The location is also fantastic. It’s close to public transport (there’s a tram stop nearby), making it easy to get around the city. There’s also a great falafel/döner spot close by if you’re looking for a late-night snack, which was a fun bonus. Plus, it’s very close to Westfield, where you can enjoy the scenery and find lots of nice restaurants and shops.
Overall, an amazing stay once again. Thank you to the whole team — I’ll definitely be back.
GGuest UserAfter a slight initial confusion during check-in – I'd never booked through a system like this before – I was genuinely thrilled with the quality of the rooms! Super comfortable beds, a fantastic accessible bathroom, and modern room design. We were extremely satisfied and will definitely become regular guests at Sleep Hotels and recommend them to others!
GGuest UserA great hotel for a few days. The staff was very friendly and helpful and breakfast was really good. Most of the fresh fruit salad convinced me. The flat is quite narrow, and the fact that you come into the parking house only after check-in was not directly visible. But in all, it is absolutely recommended to continue
AAnonymous UserTo the gentlemen reading this, you don't have much choice, but to any ladies out there—I strongly, strongly recommend booking a female-only room. I cannot stress this enough: please choose a female-only room.
Overall, the hostel itself is fantastic. The facilities are decent, the location is unbeatable, and you really can't beat the price. The staff members were super friendly, and the place felt clean. Although this was my first hostel in Germany, I’ve stayed at many hostels around the world, and value-for-money wise, this place is top-notch.
The only issue comes down to some of the other guests. When I checked into my first room, I was hit with a terrible odor as soon as I opened the door, and someone was snoring loudly. I asked to switch rooms right away, and the staff were kind enough to accommodate me. Unfortunately, even in the second room, there was another guest with severe body odor who snored heavily all day long. Because of this, I couldn't relax or get a good night's sleep.
I really don't want it to sound offensive to someone..but my overall experience dropped significantly just because of this single reason.
Maybe I was just unlucky, but those guests seemed to be long-term residents.
So again, ladies, even if it costs a bit more, please do yourself a favor and book a female-only room.
GGuest UserОтель находится рядом озером. Есть где прогуляться заняться пробежкой. Вечером на озере с отличным видом можно поужинать. Сам отель удивил спокойным чистым но ером в дополнительно зданни с балконом во внутренний двор, но в номере нет ни холодильника ни столовых принадлежностей. Есть халаты и тапочки. В общем можно рекомендовать если район устраивает (15 минут пешком до главного ЖД вокзала).
GGuest UserThe hotel's location is excellent, right outside the train station, and the street in front is wide, clean, and safe. Both the hotel's service and cleanliness are superb! They clean the room thoroughly every day. Getting such a great hotel for this price was a fantastic experience in Hamburg!
SSHAHIR91Very near to central train station (walkable), check in from 15:00 but you can store your luggage in the meantime, ask the key from reception and go tour the city. Guest can cook, have kitchen with utensils. Every room have 3 bunk beds , have personal toilet in room with shower and hair dryer. Overall it was excellent stay for budget traveller
BbceeeeeeewThe location is on the Reeperbahn which is very convenient. It is in walking distance to the subways and there are plenty of things to see and do in the area.
The room we were in had a window facing a strip club and there is absolutely no sound proofing. Though they do provide earplugs, it does very little to relive you of the deep base shaking your bed.
We had noisy neighbours.
There was no plug in the sink so if your fiend is asleep and you try wash your face the loud drain sounds will wake them up. Overall, it was alright but I won't go here again.