Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Oct 21, 2023|Deluxe King Room with Garden View
Anonymous User
The room was very nice, with a high-end feel, and a welcome champagne was provided. The front desk service is enthusiastic, helping to make restaurant reservations and providing various information. It's a little regrettable that there is no big mirror in the room, so I can't take a look at my whole body. I don’t know how celebrities would react if they tried on clothes without a full-length mirror when they came to stay.
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Price per night from:DKK 6,609
Posted on Jan 25, 2025
baraoGuild
**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
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Price per night from:DKK 2,289
Posted on May 1, 2025|Classic Room with City View
Guest UserI stayed in a ”city view” room during my solo trip through the Basque region and it was such a comfortable room I forgot about not having sea view.
Though I do recommend to go to the cafe to have the beachside experience if you get the city view room because it overlooks a construction site on the back street.
The hotel was an easy 15min walk with my heavy suitcase from the intercity bus center, just beside the beach. The room was squeaky clean with a large bathtub, and the bed so comfortable I could not get up to go see the sunset! Also helpful kind staff and great location for getting around the city on foot or by bus. I went to the Chillida Leku museum it was 30min by bus no25.
Highly recommend!
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Price per night from:DKK 2,246
Posted on Oct 20, 2025|Standard Room
Shiow ChinLocation is a bit out of the city centre, but located in a peaceful area (contrastingly) next to a forest and a biotech hub. However, a bus stop a couple of minutes' walk from the hotel has a service that goes directly to the Boulevard located between the Old Town and the City Centre (85sen per trip or cheaper with the San Sebastian Card - available at the hotel) within 25 mins (or slightly longer with traffic).
My room was comfortable and clean, although it might be a bit tight for space with 2 people. Bed was comfortable with pillows of various firmness.
Bathroom was big and well-designed, although the shower and bath might be a bit tight for larger people. Shower pressure was excellent.
Tip: Open the drawer under the sink to dispose your garbage and recyclables.
Staff were all friendly, polite and helpful.
My only complaint is that my water was never refilled throughout my stay, but I admit I did not ask about it at the time.
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Price per night from:DKK 1,276
Posted on Nov 21, 2025|Triple Premium Corner
M. SoA boutique hotel close to the Dona Katalina Zubia. There are two entrances to the hotel, the main one facing the road and the other entrance facing the Urumea River. Staff were friendly and always had a smile. The hotel is quite clean and everything is within 15mins walk. The amenities are limited, but there is a 24 hour reception and bar downstairs, a nice roof top sunbathing area and a gym. Please double check the other amenities listing when booking, as I don't recall seeing the Public Bath, Foot Bath and Clothes Dryer as advertise. I would also suggest to check the batteries of the remotes before someone check ins, as I had to request it to be changed and it wasn't available until the next day, more compliment bottles of water and dental kits (given there was 3 of us and only 2 bottles and 1 kit). Overall though, I enjoyed the stay and would come back again.
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Price per night from:DKK 1,985
Posted on May 11, 2026
Suneesh MenonI stayed at Hotel Zinema7 for 4 nights. The hotel has a modern design, comfortable rooms, and a pleasant atmosphere overall. However, there were a few disappointing aspects to the stay.
The location is not very central, which means you need to rely on buses or taxis more often than expected to reach the Old Town and main tourist areas.
The biggest frustration was that the telephone in the room was not working throughout the stay, despite reporting the issue. Unfortunately, it was never fixed, which made communication with reception inconvenient.
Another disappointing point was the complimentary water policy. Water was provided only on the first day, even during a 4-day stay, which felt unnecessarily stingy for a hotel of this category.
Overall, the hotel has good design and comfortable facilities, but the service experience and attention to guest convenience could definitely be improved.
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Price per night from:DKK 991
Posted on Nov 19, 2025|Basic Shared Dormitory
PaseanteIt's good. I don't usually stay in dorms because I can't sleep a wink, but this one has its privacy, it's clean and new. Half a kilometer from the station, great for resting between journeys. Great value for money.
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Price per night from:DKK 276
Posted on Mar 27, 2025
Mary070
Everything at the hotel is fine ! Beginning with recepshen! Very pleasant smiling staff ! Comfortable bed ! Small room , more suitable for one person or without large luggage in two . In the lobby there is always water with lemon ! Breakfast is delicious and saturated ! For me the most !!!
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Price per night from:DKK 1,147
Posted on Jan 29, 2026
Guest User
The pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
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Price per night from:DKK 709
Posted on Jun 6, 2026
Guest UserIt was a pleasant stay, parking is free and easy scross the road which is a bonus.
Although this place is attached to another hotel which is much more impressive, it makes you jealous you are not there!
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Price per night from:DKK 852