Hotels near Les Docks Village in Marseille

The check-in process at this hotel was a hassle, and I'm not sure if it was discrimination. Furthermore, the housekeeping staff, especially one individual, was very cold; she completely ignored me when I greeted her. To top it off, she entered my room midway through my stay without any apology.

Located 15 min by foot away from Marseille Saint Charles. Room is well-fitted. Very comfortable bed with ample shelve spaces and a curtain for privacy and darkness. Bed frame is large and not shaky or creaky. Toilet is large but shower head is a little old as the spouts give uneven pressure (concentrated in the middle). Not many food options nearby past 9pm so be sure to arrive in the city early.

complete facilities and clean good service staff and delicious food

The location is very convenient. The hotel has access control, which is relatively safe. Free luggage storage. There are not many simple cafes around. Breakfast was added, which was very amazing. The staff are very polite

Location is good, close to metro, have restaurants and supermarket nearby. Room is clean and spacious, and there is kitchen facilities that you can prepare meals. Staff are helpful. The downside is, the bed (mattress) is hollow (curved) not comfortable; and our room seems to have some odors (like sewage) from time to time.

The biggest advantage is that the train station is very close. The train station is on a high ground. It is very difficult to pull boxes in the city, such as the old port. It is recommended that the subway taxi is closer. The whole Marseille has various heights and lows. ibis is mainly soundproofed. The sound of other neighbors closing the door is not loud outside the window. Breakfast is really good at this price hotel.

1. one centered whole room lighting is annoying, separate small independent light are needed 2. more drawers and wardrobe needed then staying long thing too messy due to lack of drawer and wardrobe 3. vending machines don't give product on the first try, need to pay 2 times I bought water and my money is deducted from my bank account but no product and the reception girl doesn't give **** about vending machine malfunction

The location is excellent, just steps from the old port, in an area full of cafes and bars, and we could see the theater from the window. The staff was extremely kind and helpful. The cleanliness was good, but the walls were marked in several places. The building needs maintenance: the door closer was broken and prevented the door from fully opening between the bathroom and the bedroom; the walls and fixtures could use a repaint; the windows could use a clean; the bathroom could use some touch-ups and a new sink stopper; the toilet was difficult to flush. It was okay for a few nights, without high expectations. Complimentary toiletries and two towels per person plus a shower mat are provided, but there is no hair dryer.

I have the habit of going to this hotel, the reception is nice, the location is very good at the entrance of Marseille and just next to the port of the stake.

First time in Marseille. Fine to have stayed at this apartment but probably won't again. I had to chase for the access instructions myself. Also annoying to have to go pick up the keys from Ibis (collection itself was quick), which is a 9-minute walk to the apartment. The fob worked but the 2 keys attached did not open any doors. Email instructions, while clear, were not entirely accurate - referring to going right when in fact I needed to find the apartment on the left. Bit of drama one morning as I forgot my phone inside the apartment and had locked myself out. Had keys on me but the keys couldn't actually open the door, and of course I couldn't remember the super-secure 9-digit digital code! Only eventually managed to get in but asking a neighbour who thankfully was able to call the apartment manager. They should have given me working manual keys but never did. Apartment itself was very clean. Lots of linen. Comfortable bedding in the bedroom as well as hidden under the sofa bed. Basic toiletries included. Washing machine worked. Heating was plenty sufficient. No dishwasher but not an issue as I did not cook much. (2 induction hob rings right against the wall which I didn't think was conducive to cooking anything more than the super basic, but fine for me this trip.) Overall it was okay. Location super convenient, but I'd prefer somewhere quieter, where people and traffic noise wouldn't be so loud and go on after hours. Also somewhere without people relieving themselves next to large bins right outside the building's front door. Somewhere more pleasant...