Hotels near York Dungeon in York

Environment: Probably the best hotel in York, right? Of course, it's not cheap. The executive room I booked was very spacious, and the bed was comfortable. Facilities: My friend and I both booked executive rooms, but it seems some rooms are older and some are newly renovated. The older rooms had a drying rack, which my newer room didn't seem to have. Cleanliness: Decent. Service: Executive rooms come with breakfast, but it's just a typical British buffet breakfast, not much variety. I personally didn't like it; maybe I'm just tired of 'white people food'.

A solid 3 star experience but not more than that. They say they offer bike courier pick up for your luggage from the train station, but I didn't get sent any information about how to book it, every time I tried to call I couldn't get through to a human, and when I eventually found an email address to contact about it, no one replied. We were put in a room on the very top floor right after the heat wave, the temperature up there was still so warm, could feel it going up in as we ascended the stairs, but I couldn't open the window in the room very much without bugs flying in. They provided a small fan but it didn't do much. Our room was cramped, not really anywhere to store your luggage and the bathroom's only surface space to put your things was a ledge above the toilet which I didn't like. On the other hand, all the people we spoke to at reception were friendly and helpful, the location was convenient and the pantry was appreciated.

Beautiful hotel only 10 minutes walk from the city centre  Our room was clean and cosy  In the room was hairdryer, iron and ironing board as well as tea/coffee facilities and an electric fan which was definitely needed with temps reaching 29 degrees 🥵 The outdoor area was stunning with lots of seating and little pods to dine in of an evening very pretty all lit up at night  All the staff were friendly and helpful  We will definitely return in the near future.

Caught in a weekend + peak season, the room rate was quite expensive. The room itself wasn't very big, but we were able to check in early. With the sofa bed pulled out, there was barely any space left after opening our luggage. The windows were sealed, and the air conditioning worked decently. Breakfast was a typical English breakfast, and it was included by default with our stay. There were no vegetables or fruits, but it was filling enough. The hotel is within walking distance of the train station. Recommended for a short stay.

Located within a golf course, the hotel boasts a tranquil, peaceful, and comfortable environment with beautiful scenery. However, it's quite far from the city center, about a 30-minute drive from York's Old Town. If you're not traveling by car, it's not the best choice for accommodation. But if you have a car, it's an excellent option as parking is free. The hotel has two restaurants with good food, but they are very expensive and the portions are small – typical fine dining. If you don't want to spend too much on food, it's best to eat in the city before entering the hotel.

A small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.

We were very disappointed with the check-in experience. The hotel assigned us rooms in a wing where the air conditioning was not working. It appeared that the staff were already aware of the problem, as my friends and I seemed to be the only guests staying in that entire wing. Unfortunately, this happened during a heatwave, making the rooms unbearably hot and very uncomfortable. I had to walk back to reception to request a room change. The staff initially offered to bring us a fan and said the hotel was fully booked, but that was not an acceptable solution in such extreme temperatures. After I insisted, my friends and I were finally moved to rooms with working air conditioning. What made the situation even more confusing was that guests who checked in after us were assigned rooms on other floors with functioning air conditioning. That left us wondering why we had been placed in rooms with a known problem in the first place. Guests should never be checked into rooms with a major maintenance issue like this, especially during a heatwave. While we appreciated that the hotel eventually moved us, the whole experience left us with serious doubts about how room allocations were handled —- is it because i booked via Trip.com ?

The location is excellent and the bed was comfortable. It was also very quiet at night so I had a good night’s sleep. However, my check-in experience was disappointing. I arrived at around 5:30 pm and waited outside for more than 15 minutes. I rang the bell several times but no one answered. After I finally got inside, there was still no receptionist and I had to wait longer before I could check in. The bathroom also needs more attention. After people showered, the floor was very wet and dirty and there was nothing available to clean or dry it. Overall, the location and room were good, but the check-in process and bathroom cleanliness could definitely be improved.

I've stayed at this hotel before and I will definitely be staying again. The location is ideal for me with easy access to the city centre either by walking, bus, or taxi. The rooms have always been very clean and a good size too. The buffet style breakfast is always superb and leisure facilities give you a chance to unwind in the pool, jacuzzi, sauna, and steam room. The staff have always been pleasant, friendly, and polite. 5 stars from me!

Overall, I wouldn't really recommend it. The location is okay, just outside the city walls. However, all the rooms are in the attic, requiring two flights of very narrow stairs, making it impossible to bring up even a slightly larger suitcase. The floors are uneven, and in some areas, it feels like they could easily collapse; even with a carpet, they still creak when you walk on them. What's even more frustrating is that the attic is already stuffy, and a constant instant noodle smell drifts up from the downstairs restaurant. On the night we checked in, we found one of the air conditioners wasn't working, but the front desk said the maintenance staff had already left for the day and could only provide us with a small electric fan.