Hotels near Batam City Square in Nagoya

This hotel is super conveniently located. There's a convenience store right across the street, and behind the hotel, you'll find a bunch of seafood shops. Plus, there are coffee shops, dessert places, and restaurants everywhere nearby, so finding food is really easy. However, there's quite a bit of traffic in the area, so you need to be careful when you're out and about. There's a hair salon nearby called 'See Huan Ni' that offers manicures and hair washes, but personally, I thought their hair washing technique was just so-so, so I wouldn't really recommend it. Right next to the hair salon is a massage parlor with really good massage techniques – definitely worth checking out. And it's super easy to get a Grab around here. One thing to really watch out for is your change. Sometimes they give you a lot of small bills, so always count your change carefully after paying to make sure the amount is correct and you're not shortchanged.

We had a lovely stay at HARRIS Hotel & Suites Batam! The hotel was comfortable, clean, and a great choice for our family trip. The location was convenient, making it easy for us to explore Batam and visit nearby malls and attractions. We especially enjoyed the spacious room, which was perfect for our family to relax and recharge after a long day of exploring. The overall atmosphere was pleasant, and the hotel made our stay feel comfortable and enjoyable. The staff were friendly and helpful, and we truly appreciated the hospitality throughout our stay. Thank you, HARRIS Hotel & Suites Batam, for being part of our little family getaway. We had a wonderful time and would definitely consider staying here again on our next visit to Batam! Highly recommended for families looking for a comfortable and convenient stay. ✨

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.

Good location, but disappointed with the toilet issue This is my second time staying at this hotel, and overall, I still really like the place. The location is very convenient, with plenty of food options nearby. The hotel also has a café, and the menu is amazing. The staff were friendly and helpful when we raised our concerns. However, there were two issues that made me disappointed during this stay. Firstly, the toilet door was a little loose. Every time we closed the door, it would open again by itself, so it could not stay properly closed. Secondly, there was an unpleasant smell coming from the toilet. We informed the staff, and they did help us to improve the situation, which I really appreciate. Unfortunately, the unpleasant smell came back again the next day. Overall, I still think this is a good hotel with a great location and facilities. I hope the management can look into these toilet issues more thoroughly to improve the experience for future guests.

I stayed here during a long public holiday weekend in Singapore, and honestly… don’t expect too much. 😂 I specifically requested a room with two beds, but I got only one bed. I also requested a high floor, but got a low floor instead. So I guess my requests were just suggestions. 😂 The in-room Google device was another story. I tried talking to it, but it seemed to understand absolutely nothing I said. Maybe we were speaking completely different languages. 😂 In the end, I just gave up. I stayed with a friend, so there were two of us in the room. We were given 2 large towels, 1 small towel and 1 bath mat. Honestly, I have no idea what the one small towel was supposed to be for. 😂 For two people, it’s basically useless. Next time, you might as well not give us one — at least we won’t have to figure out how two people are supposed to share one tiny towel. 😂 And then came breakfast… Breakfast was extremely chaotic and crowded. The most ridiculous part was when an auntie literally took our table while my friend and I were getting food. We had already taken the table. We didn’t leave the restaurant or anything — we were literally just a few steps away getting our food. But she came over and sat at our table anyway, as if it was suddenly hers. 😂 The staff saw what happened but basically just stood there and watched. We didn’t argue with her or make a scene. We simply moved to another table because honestly, it wasn’t worth the trouble. 😂 As for the breakfast itself, it wasn’t good, but it was edible. So… I guess that’s something. 😂 Would I recommend this hotel? Only if you come with very low expectations. 😂 If you decide to stay here, I’d recommend NOT booking the room with breakfast included. Sleep in, wake up late, and go somewhere else for lunch. Honestly, you’ll probably have a better experience. Overall, not the worst hotel I’ve ever stayed at, but definitely not somewhere I’d be excited to come back to. 😂

My 3D2N stay here was so good. The staff is very welcoming. I asked for Birthday Complimentary decorations but they did not have that and need to pay 250,000 idr if want but I choose to not do it. So kinda disappointed but since the staff is polite so I’m good. Thanks for everything. I had a pleasant stay here. Will definitely recommend this hotel to my friends.

Very good service. Pool looks dirty and shallow. Breakfast had a variety and decent tasting. Hotel had a convenient minimart downstairs, staffed by a cute fluffy kitty! Hotel also has a good central location, many attractions are within easy reach. Around walking distance from the hotel are Nagoya Hill mall, and an area between fave hotel, Thamrin Food Court and Astons Nagoya. That area has a good satay stall and many massage outlets. Many more food options and more minimarts are also available there!

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Good service and location, but room condition and pre-booking transparency need improvement We booked two different room types: a one-bedroom unit with living room and a Studio. First, the positives. The service team was responsive and helpful through WhatsApp. The standard check-in was 3:00 PM, but when we asked at around 1:30 PM whether early check-in was possible, they managed to let us check in at approximately 1:45 PM. We genuinely appreciated this. The location was good and the property itself has good potential. Unfortunately, the condition of the units did not quite match what we expected for the price paid. The one-bedroom + living room unit had an unpleasant smell, visible pre-existing damage to the decorative wall below the TV and other wall maintenance issues. The bedroom door also felt unusually thin and lightweight, affecting the sense of privacy and sound insulation. The Studio unit had no usable curtain covering the large glass window/balcony door beside the bed, affecting privacy and rest. We later found what appeared to be the curtain stored in a drawer, but the required holding bar was missing so we could not reinstall it. We also found broken plastic components stored in a kitchen cupboard. More importantly, the entrance-door strike plate was loose and the surrounding frame showed cracking. We sometimes had to manually press the strike plate into position in order to properly close and lock the door. These appeared to be pre-existing maintenance issues. Another surprise was that detailed House Rules were only provided through WhatsApp on the day of check-in. These included no daily housekeeping, no replacement of towels/linen/amenities during the stay, and a requirement for guests to dispose of their own rubbish before checkout. We understand that an apartment/residence operates differently from a full-service hotel, and we do not expect 5-star hotel service. However, important service conditions should be clearly disclosed before booking and payment so travellers can make an informed choice. Likewise, an apartment does not need to be perfect. Cosmetic wear can be acceptable. But known defects or missed maintenance should ideally be addressed before check-in or communicated to the guest beforehand, particularly when they affect privacy, security or normal use of the room. As travellers, we also do not expect to become room inspectors immediately after arrival, photographing every existing scratch, damaged wall or fitting simply to establish that we did not cause it. For the price paid, the condition unfortunately felt below some less expensive inns/hotels we have previously stayed in. This is not a bad property. The location is good, the service team was responsive, and with better maintenance and pre-arrival quality control it could be a very nice place to stay. Our main disappointment was the loss of informed choice. Had we known the actual condition and service arrangements beforehand, we could have accepted them, requested another available unit, or chosen different accommodation before arriving. Overall: good service, good location and good potential, but room maintenance, quality control and transparency before booking need improvement.

Good service and location, but room condition and pre-booking transparency need improvement We booked two different room types: a one-bedroom unit with living room and a Studio. First, the positives. The service team was responsive and helpful through WhatsApp. The standard check-in was 3:00 PM, but when we asked at around 1:30 PM whether early check-in was possible, they managed to let us check in at approximately 1:45 PM. We genuinely appreciated this. The location was good and the property itself has good potential. Unfortunately, the condition of the units did not quite match what we expected for the price paid. The one-bedroom + living room unit had an unpleasant smell, visible pre-existing damage to the decorative wall below the TV and other wall maintenance issues. The bedroom door also felt unusually thin and lightweight, affecting the sense of privacy and sound insulation. The Studio unit had no usable curtain covering the large glass window/balcony door beside the bed, affecting privacy and rest. We later found what appeared to be the curtain stored in a drawer, but the required holding bar was missing so we could not reinstall it. We also found broken plastic components stored in a kitchen cupboard. More importantly, the entrance-door strike plate was loose and the surrounding frame showed cracking. We sometimes had to manually press the strike plate into position in order to properly close and lock the door. These appeared to be pre-existing maintenance issues. Another surprise was that detailed House Rules were only provided through WhatsApp on the day of check-in. These included no daily housekeeping, no replacement of towels/linen/amenities during the stay, and a requirement for guests to dispose of their own rubbish before checkout. We understand that an apartment/residence operates differently from a full-service hotel, and we do not expect 5-star hotel service. However, important service conditions should be clearly disclosed before booking and payment so travellers can make an informed choice. Likewise, an apartment does not need to be perfect. Cosmetic wear can be acceptable. But known defects or missed maintenance should ideally be addressed before check-in or communicated to the guest beforehand, particularly when they affect privacy, security or normal use of the room. As travellers, we also do not expect to become room inspectors immediately after arrival, photographing every existing scratch, damaged wall or fitting simply to establish that we did not cause it. For the price paid, the condition unfortunately felt below some less expensive inns/hotels we have previously stayed in. This is not a bad property. The location is good, the service team was responsive, and with better maintenance and pre-arrival quality control it could be a very nice place to stay. Our main disappointment was the loss of informed choice. Had we known the actual condition and service arrangements beforehand, we could have accepted them, requested another available unit, or chosen different accommodation before arriving. Overall: good service, good location and good potential, but room maintenance, quality control and transparency before booking need improvement.