Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Dec 12, 2024|Deluxe Double or Twin Room
Guest UserThere is ice cream near the lobby, and the room is spacious. It was a pleasure to stay here.
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Price per night from:€19
Posted on May 20, 2026
Guest User
The hotel is very clean and peaceful, The service is also good, rooms are spacious and dont carry bad smell. The only problem i can think of is towels and curtain. which i guess wont be problem for anyone who is not picky like me, there is a little amount of light leaking through curtains which will make you awake if you are sensitive to light. Also the towels are thin which are not to my liking and they are missing small towels. Breakfast downstairs is delicious but there isnt much to select from.morning coffee is the best i have tasted all over indonesia. Over all good hotel and would choose to stay here next time too. Also thanks to the staff. Best regards
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Price per night from:€28
Posted on Jul 28, 2024
Alonely 4 u
WOOW REALY REALY CLEAN
STAF IS GOOD SERVICE
ROOM AMAZING GOOD
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Price per night from:€7
Posted on Apr 20, 2026
Hendy Tandiono
The room is clean
The bed is not very comfortable, it needs a to be changed to a new one.
Location is a bit far from the center.
The gym is very small & disappointing, it's should NOT be called as a gym, but a room with 1 treadmill & a full set of dumbbell.
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Price per night from:€23
Posted on Sep 17, 2025
SweetCouple
This is our 1st time to Pekan Baru with new experience staying in Khas Hotel. Very warm hospitality from the team. The room is spacious but they did not provide the mini fridge. So sad😣(to management team- pls take note).We have a issue with the shower but the team managed to settle the problem in a time.Located near to the airport about 20 minutes away.Easy to get Grab/Maxime. On the right side hotel there Makam Pahlawan. And the best thing, RM Pagi Sore is only opposite the hotel🤩
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Price per night from:€15
Posted on Jul 7, 2026|Deluxe Twin Room
Anonymous UserThe room was great, with a nice city view. The staff were all friendly, the food was delicious, and the swimming pool was refreshing. Overall, I highly recommend this hotel for a weekend getaway. I even got a good deal when I checked in.
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Price per night from:€23
Posted on Jun 19, 2025|Superior Room
Guest UserThe location of the hotel is good, the check-in is clean and the room is clean.
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Price per night from:€12
Posted on Apr 8, 2026
Guest User
I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly.
My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options.
Overall, it was a pleasant stay and a great choice for a family getaway.
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Price per night from:€36
Posted on Sep 12, 2024
kotaro8249
Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
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Price per night from:€10
Posted on Nov 22, 2025|Deluxe Room
Faiza Mat SaaidHere’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review:
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⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience.
🏨 Location (5/5)
Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport.
👨👩👧👦 Family-Friendly Comfort (4.8/5)
The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay.
👥 Service & Hospitality (4.8/5)
The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience.
🍽️ Food & Breakfast (4.7/5)
Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive.
🏊 Facilities (4.7/5)
The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use.
💰 Value for Money (4.9/5)
Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable.
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⭐ Overall Rating: 4.8/5.0
Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.
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Price per night from:€36