Hotels near Empress Gardens in Pune

I had an absolutely amazing stay! Everything from the hospitality to the cleanliness and ambiance exceeded my expectations. The staff was incredibly warm and attentive, making us feel right at home. What truly made the experience unforgettable was the thoughtful complimentary arrangement they made for a birthday celebration. From the beautiful decorations to the surprise cake, every detail was taken care of with such care and effort. It added such a personal and memorable touch to our trip. Highly recommended for anyone looking for a perfect getaway with exceptional service and thoughtful gestures. Would definitely love to come back again!

The staff are friendly and the hotel is good. Some parts are a little too much ^^ I just don't know much about food. Will stay again next time I go to India One more thought is needed.

Fariyas Resort in Lonavala is a gem of a getaway, combining scenic beauty, excellent amenities, and warm hospitality to create a memorable experience. Nestled in the picturesque hills of Lonavala, the resort's location is one of its standout features. Surrounded by lush greenery and serene views, Fariyas offers a perfect escape from the hustle and bustle of city life. Its proximity to key attractions like Tiger’s Leap and Bushi Dam makes it an excellent base for exploring Lonavala. The resort is well-known for its impressive range of amenities, and they certainly lived up to the expectations. The highlight for us was the pool and water park area, which is perfect for families and solo travelers alike. The pool was clean and well-maintained, providing a refreshing dip amidst the scenic surroundings. The water park, complete with slides and splash zones, added an element of fun and adventure to our stay. It was wonderful to see both kids and adults enjoying themselves in this thoughtfully designed space. Dining at Fariyas is another aspect worth praising. The buffet spread for both lunch and breakfast was extensive and delicious, catering to a variety of tastes and preferences. Breakfast featured a mix of continental and Indian dishes, with highlights like fresh pastries, dosas, and flavorful coffee. Lunch offered a more elaborate spread with live counters and delectable desserts, ensuring that every meal was a feast. The attentive staff at the restaurant further enhanced the dining experience with their courteous service. The bar at the resort is a cozy and inviting space, perfect for relaxing with a drink after a day of exploring. The well-curated menu of beverages, both alcoholic and non-alcoholic, ensured there was something for everyone. The bartender’s recommendations were spot-on, and the ambiance added to the charm of the evening. A special mention must be made of the resort's Christmas décor, which was absolutely delightful. From twinkling lights to thoughtfully arranged festive displays, the entire property exuded holiday cheer. The Christmas tree in the lobby was a particular highlight, and the effort to create a warm, festive atmosphere did not go unnoticed. It truly added a magical touch to our stay, making it all the more memorable. Overall, Fariyas Resort seamlessly blends luxury and comfort with its stunning location, exceptional amenities, and attentive service. Whether you’re looking for a family vacation, a romantic retreat, or a solo getaway, this resort has something for everyone. Highly recommended for anyone visiting Lonavala, especially during the festive season when the resort is at its vibrant best.

I recently stayed at the JW Marriott Hotel Pune and, overall, had a pleasant experience. The staff were courteous, and the room was comfortable and well-maintained. However, I did notice that some areas of the hotel are beginning to show their age. In particular, the coffee shop's furniture could use some attention. The sofas appeared worn and in need of a deep cleaning, and a few tables were a bit wobbly, which made dining slightly uncomfortable. While the bathrooms were clean, certain fixtures seemed dated, suggesting that the hotel might benefit from some refurbishments to maintain its high standards. Despite these minor issues, the hotel's service and amenities were commendable. With some updates to the furnishings and facilities, the JW Marriott Pune can continue to offer the luxurious experience it's known for.

Very satisfied with a stay experience. The service staff are very warm, there are many types of breakfast, and you can also experience authentic Indian cuisine. Knowing that I have a lot of water, the waiter replenishes sufficient bottled water every day, safe and clean, recommended!

Amazing everything

We lived at Meritas Adore Resort in Lonavala for 3 nights and I would like to take a moment to really appreciate the entire the staff. They were all extremely respectful, humble, and responsive. Mr Shivam during check-in was welcoming and very accommodating. Baba rao in the restaurant was always on his feet during breakfast hours and whenevr we saw him throughout the day. Rahul and Sritham were very hospitable and kind and always served us with utmost warmth. The housekeeping girls always had a smile on their face and were available promptly. The property is small (which honestly we loved) and super squeaky clean and well maintained. Given the current situation in our country, the biggest thing i saw in the staff was how they gave equal treatment and respect to every guest despite their culture, language or dress. I am super happy we chose this place to spend a few days. I am surely going back again, if they maintain these good standards.

Here is a review you can post on Trip.com for The Orchid Hotel Pune: Title: Disappointing stay – poor service and unfriendly staff Rating: ★★☆☆☆ (2/5) I stayed at The Orchid Hotel Pune recently and had a very unpleasant experience. I requested airport pickup, but reaching the hotel to confirm this was extremely difficult – poor communication and no one seemed responsive. When I finally arrived, the staff came across as cold and unwelcoming, which set a negative tone for the entire stay. To make matters worse, the hotel strictly enforces a ”no outside food” policy. This felt unnecessarily restrictive and inconvenient, especially when you want basic flexibility as a guest. Overall, the service lacked warmth, the communication was frustrating, and the policies made the stay uncomfortable. I would not stay here again and cannot recommend it to others looking for a hassle-free, friendly experience.

I reached hotel very late in the night. Still the reception i received was very warming. My room was ready and i didn’t have to wait to finish my check-in. I had called the reception help desk en route and told them to prepare some dinner for me. When i reached my room, it was served hot and appeared to be freshly prepared. The hospitality was top class. Full marks for cleanliness and refreshing atmosphere.

The hotel service is very good, and the equipment is quite new. However, the elevator is slow to respond. Many times, I thought it had sensed the room card, but it ended up running to another floor. The food is good, but the lack of bacon is the only regret.