Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 22, 2026
Guest UserThe old-fashioned elevator was interesting! The triple room was quite large, but the layout was a bit odd; there was a big walk-in closet that wasn't very useful, so the actual usable space wasn't huge. The free minibar was great, and there was plenty of water! The service was also excellent. It's quite hard to get a taxi in Genoa, but the front desk staff were very patient and friendly, helping to call taxis or give directions for public transport. I would definitely consider staying here again.
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Price per night from:US$120
Posted on May 31, 2026
Guest User
The hotel room is very clean and spacey. Classy and modern interior designs. 5 min walk from Brignole station, surroundings feel very safe, many restaurants and bars within walking distance. AC is powerful so the rooms are very cool in summer. Quiet at night I sleep very well. I absolutely enjoyed my stay here.
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Price per night from:US$113
Posted on May 4, 2025
Guest User
The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
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Price per night from:US$95
Posted on Apr 17, 2026|Standard Triple Room
Travel JanWe had a really lovely stay here. The staff, many of whom are from Italy, were incredibly friendly, kind and helpful throughout. We had a small issue during check-in, but they were very patient and did their best to sort it out quickly, which we really appreciated.
It’s a great place to stay with children. Everything was handled efficiently whenever we needed help, and there are plenty of facilities to keep everyone happy — including a restaurant and bar, a nice area for breakfast and evening activities, and a play area for kids to burn off some energy. For those who enjoy music, there are instruments like a piano, guitar and ukulele to use. There’s also a gym for anyone who enjoys sports and exercise.
The outdoor kitchen area is a lovely touch, and our room was spacious and well-equipped with everything we needed.
Overall, a very positive experience and we would happily stay again.
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Price per night from:US$35
Posted on May 17, 2026
AliceTravel
We had a very comfortable stay and really enjoyed the hotel. A great bonus was being able to use the amenities of the neighboring 5-star hotel. The location is perfect, right next to the Genova train station.
The only minor issue was the beautiful antique elevator, which was not always reliable because the doors had to be closed manually, and some guests did not do this properly, which occasionally meant the elevator would not work and we had to take the stairs instead.
Overall, a great experience and we would happily stay again.
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Price per night from:US$152
Posted on Aug 31, 2025
直線拉升
The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.
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Price per night from:US$127
Posted on Jun 9, 2026
Guest User
The location is very convenient, situated near major tourist attractions, the airport, and public transport links, including a bus stop nearby. There are plenty of shops and grocery stores within walking distance, as well as many good restaurants, cafes, and local street food options. It is close to both sightseeing areas and the conference venue, making it easy to get around. The hotel can be a little difficult to find at first if you are not familiar with the surrounding alleys, but it is very close to the main road, so this was only a minor issue. The staff were friendly, responsive, and helpful throughout my stay. The hotel also has an elevator, which was particularly convenient when travelling with luggage.
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Price per night from:US$127
Posted on Nov 11, 2024
holidaylele
At the beginning, we set a suite because the room type said a big bed and a single bed. I have a 3-year-old baby, the big beds in Europe are very small, so I chose the suite. And the picture is also shown. The result was given to me a big bed room, and I told me because I didn't tell me that there were children. Say we are even 2 people. But fortunately, we finally changed to a large suite. It is a very general express business hotel, just beside the train station, very close to the cruise terminal. very convenient.
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Price per night from:US$111
Posted on Aug 31, 2023
Caleb Li
It is a very clean and very new hotel , it is not a hotel, but all the environment is very clean,  character ratio is high, the staff does not understand English, but can also communicate , the boss is very good, and there is a capsule coffee machine , the traffic is very close to the station, it is recommended
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Price per night from:US$53
Posted on Jun 2, 2026
Anonymous UserLate flight, so just a good choice before heading to the town next morning.
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Price per night from:US$64