"The room was clean, but there was dust between the air conditioners or the building was old, so it smelled a bit peculiar. But after sleeping overnight, you get used to it. ㅋㅋㅋ Except for this, all the staff turn the translator and check it carefully and are very kind. When all the restaurants nearby were closed, I couldn't eat, I gave them cup noodles, or drove them to the convenience store in front of the station. It's a bit eerie when you come out of the hallway at night. On the first day, when I went to thunder and lightning, I was completely scared and almost peeed ... But for me, it was a different experience, so it was good. ㅋㅎ If you come here, you will have to buy a lot of food in advance at the convenience store. And breakfast wasn't bad. I ate deliciously.
The conclusion was not bad overall. It was nice to have a unique Japanese feel. There is no place to eat nearby, so you have to buy it in advance. I went to Kamai and Yuhigaura Beach and it was pretty ~ All the staff are friendly and nice ~"
"Miya took care of us so well. He kneeled the entire time while serving us tea and talking with us. He drove us to the station and even went above and beyond to help with our luggage and take pictures for us.
1. Wonderful staff — especially Miya.
2. Colored yukata are free, and the onsen pass is also included. They provide separate yukata for sleeping and for wearing around the hotel/onsen town.
3. Around 6 PM, the staff comes to set up your futon for you. They also bring an ice-cold pitcher of water to your room.
4. They have 2 onsens (one on the 1st floor and one on the 2nd floor). The men’s and women’s baths alternate depending on the time.
5. They offer a shuttle service to the furthest onsen and to the station — just let them know what time you’d like to go.
6. The breakfast is THE BEST! There’s so much food and variety, and everything is very clean and fresh.
7. They give you a pamphlet to collect stamps, and once completed, you receive a souvenir afterward (a pair of wooden chopsticks).
8. They also have fancy hair dryers here (Dyson, ReFa, etc.).
The onsen town experience itself was amazing, but honestly, it’s the service and hospitality at the hotel that will make me want to come back again someday.
Thank you all the staff. Staying in such a beautiful place surrounded by breathtaking views and genuinely kind people has been such a memorable experience."
"This riverside hotel offers ample parking. The rooms are very spacious, and the lobby provides complimentary coffee and alcoholic beverages. There are both indoor and outdoor hot springs, with a full range of bathing amenities. The buffet breakfast and dinner offer a wide variety of options, and the dinner, especially the seafood, was of a slightly higher quality, though the breakfast felt a bit perfunctory. Guests can enjoy free access to the Kinosaki public bathhouse, and the hotel provides complimentary baskets, yukata robes, wooden clogs, and umbrellas. The service was warm and attentive; I was very satisfied."
"The facade is unremarkable. As soon as you enter the check-in auditorium, you will be deeply attracted by the view of the large glass and leave a very good impression. You can also see a deer grazing in the Japanese garden outside the window. The lobby is generally very comfortable. The room I stayed in is a Japanese mixed Western style. It is comfortable, but the wardrobe is behind the bed. It is a bit difficult to get in and out of clothes. The view of the open-air hot spring is a little thinner. The dinner is a full crab feast, which is very plentiful and delicious. I highly recommend it, but it is a bit more expensive when viewing cherry blossoms in the peak season."
"The location was right in front of the station, so I liked it.
However, it's far from the hot spring center, so it may vary depending on the person's preference.
I stayed on the 3rd floor, but it's an old building, so there's no elevator and the stairs are a bit high.
The 1st floor is operated as a cafe, and the breakfast was okay.
The room has a tatami floor.
The mattress? It was too soft, so I was a bit uncomfortable.
There's no bathroom in the room because it's a hot spring. There's only a toilet. It would be nice to have a shared bathroom for the entire hotel, but there isn't.
You can't wash if you don't go to the hot spring. I didn't know that and went there, so it was a total disaster... I didn't plan on going to the hot spring in the morning...
You have to bring your yukata up from the 2nd floor. The room is spacious."
"A very comfortable stay! It's just a 3-minute walk from the station, and from the moment we stepped in, the staff took wonderful care of us. Dinner in the room was delicious, and the private onsen, which doesn't require a reservation, was absolutely perfect – much more comfortable than the public baths. We made sure to use it as many times as we could. If any friends come to Kinosaki Onsen, I'll definitely recommend they stay here!"
"This was the best place we stayed at by far! The staff were incredibly welcoming, making it a truly unique experience for tourists.
They even picked us up from the train station in a shuttle bus and took us directly to the hotel. They provided us with yukata robes and explained everything thoroughly (the staff spoke excellent English). Although you can wear your own clothes, the overall atmosphere really encourages you to change into the yukata and immerse yourself in the Japanese spirit.
The room itself was beautiful, decorated in a traditional Japanese style, as were the hallways, which featured small wooden statues and calligraphic scrolls. Soft music played subtly in the corridors, and a pleasant, non-intrusive incense aroma filled the air. It was absolutely delightful!
And finally, the food: we opted for both dinner and breakfast, and the spread was incredible! Everything was delicious and beautifully presented, with generous portions – anyone would be satisfied. They even served delicacies like snow crab and premium meats.
We definitely hope to come back here again!"
"I had dinner and breakfast, but especially at night, I was very satisfied with the amount of rice! !! I'm full ✨
The staff at the inn also talked to me kindly and kindly, and it was easy to talk to me even if I ordered additional orders! The open-air bath attached to the room was also very pleasant with a rainy day source! I entered at night and in the morning 🛀♨️ If you have the opportunity to stay again, I will definitely use it !!!"
Explore honest ratings and real traveler reviews to help you find the perfect stay.
10/10
Outstanding
AAnonymous UserOur recent stay at Ujo Soan was, without exaggeration, the finest hospitality experience I have encountered in my 20 years of traveling across Japan. From the moment we arrived, the level of service was nothing short of superb.
There are three highlights that made our stay truly unforgettable:
1. Exceptional Culinary Surprise: We were deeply touched by the hotel's generosity in providing a complimentary upgrade to the prestigious ”Tsuiyama Blue Label Crab” set. The quality of the crab and the meticulous preparation were world-class—a true gastronomic journey.
2. Breathtaking Sunset Views: Spending time at the Lounge ”AO” on the 8th floor of Bettei Fuka was a spiritual experience. Watching the sunset over the Kyotango coastline with a drink in hand is a memory we will cherish forever.
3. Outstanding Service (Sakura-san): A special mention must go to Sakura-san. Her professionalism, warmth, and attention to detail were exemplary. She anticipated our every need and represents the very best of Japanese Omotenashi.
I would like to extend my sincere gratitude to Mr. Yasuhiko Okita and the General Manager, Mr. Nakanishi, for maintaining such an incredible standard of excellence.
If you are looking for a sanctuary that combines luxury, nature, and heartfelt service, Ujo Soan is the only choice. We cannot wait to return.
GGuest UserWe really liked the beauty of the place, the cleanliness of the hotel, the friendly hall staff, and so you can really relax.The Breakfast was really delicious. This hotel is a highly recommended.
GGuest UserThis place blew us away. The location was close to the beach where we had a swim and the onsen at the location was the finest I had ever experienced. The room had a tatami area for sleeping and a little dining and cooking nook that we ended up using each day. The meals at the various restaurants were delicious and accompanied by stunning views of the hills and sea. We had such a restful time here that we would definitely wish to return.
AAnonymous UserA bit expensive, but everything else is good. Our family has three people living in a room, which is a bit crowded, and the room fee is more than 15,000. There is one large hot spring bathroom and five small ones, and the hardware is relatively simple. When the crabs are in season, they are indeed sweet and plump, which is rare. Just treat it as a crab set meal for 4,000 RMB per person, and leave the rest
More than 3,000 yuan is used as room fee and hot spring fee. The check-in and check-out times are very unreasonable. You can only check in after 15:00 and check out at 10:00 in the morning. The whole check-in experience is very rushed and it is difficult to relax. There are no other stores or places to visit around, which is a bit desolate. The transportation is very inconvenient, so you can almost only go there by chartering a car. Everyone knows that the price of chartering a car in Japan is very expensive! It cost almost 20,000 yuan. A family of three spent 29 hours traveling from Kyoto and back.
GGuest UserA truly beautiful hotel! Everything from the architecture to the view outside the windows is top-notch. The staff are polite and welcoming, and even though we don't speak much Japanese, they patiently explain everything to us. The rooms are full of thoughtful touches, and there are plenty of complimentary drinks and amenities. If I ever come to visit Japan again, I'll definitely bring my family to stay here for longer. ありがとうございます♪
SSu MingQuiet Area, nice enviroment, great hotel. We love the place, hope to come back in my future visit this area. Initially we booked the bunk bed room and we didn't noticed that this room doesn't come with the in room bathroom, and the receptionist very helpful and explain to us that the toilet and bathroom are outside and shower need to go up another floor, we though was inconvenience for us and she let us look at the other room types and let us exchange the room. We really appreciate her help and unconditioned service. Thank you Kissuien Stay&Food.
We did enjoy our dinner in the hotel restaurant and the foods is stunning. Our family love it very much. We also enjoy our breakfast in the hotel too. we love both breakfast and dinner.
JJenny.liu32026/3/20-22 2 nights in Japanese Twin Room Public Bathroom Toilet
Traditional Japanese-style homestays have parking lots. Check-in time is before 8 pm, and the price will be increased after the time. Pay attention to the time!
The temperature difference on the beach is big, a bit cold
㕑 The room has an IH stove, complete pots and tableware, and self-cooking is very suitable! It is also very convenient to drive to the nearby big supermarket to buy!
The owner and his wife are enthusiastic and patient to introduce various equipment, and the friendship hall feels warm and homey!
The washing machine is not borrowed, and there is a self-service laundry next to the big supermarket!
Jingdanhou City specialty pine leaf crab! Have the opportunity to travel must taste it!
GGuest UserThis was my first time staying here. The room was clean and the staff were very friendly.
The only disappointing points were:
1. The sound of footsteps echoed from the room above, and the sound of the door opening and closing from the room next door echoed (maybe they were jumping around?). This is a matter of morals on the part of the customer, so it can't be helped.
2. Even though I had heard about karaoke at the front desk and was told to do so, I was asked to leave within 10 minutes because I had forgotten to make another reservation.
3. When I checked out, the charge for a chuhai that I hadn't ordered was added to the bill. I noticed this and asked for a breakdown, but as a foreigner, it was difficult for them to understand.
If possible, wouldn't it be better to show me the breakdown along with the price before paying?
The food and the staff's service were very pleasant and I wanted to come back, but it was disappointing that it was followed by ② and ③.
狂狂師日記It was very clean and easy to spend. Also, I was surprised that each amenities were abundant. However, it was a pity that the voice from the next room was leaking 1 points.
ママイペースThe meal was delicious.
The staff at the restaurant was very good.
The room was large and the futon was comfortable.
The refrigerator is shared, so I feel like I'm training a little.
The surroundings are dark at night.
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