"Excellent location right next to the WTC, breakfast included which makes the stay convenient.
Excellent cleanliness and very comfortable beds. The only drawback is that the bathrooms don't have exhaust fans and the sink is exposed, making access to the bathroom less private.
If you're traveling alone it's not a problem, but if you're traveling with others it's awkward to use the bathroom."
"Amazing place!
Super clean
Super silent
The area is amazing, super safe.
The hostel is located inside the WTC building level 2
Great staff and internet
No cons!"
"The entire hotel is small, but the spaces are very well designed, and the atmosphere is perfect. The restaurant's prices are very good, and so is its quality. I would recommend it; the rooms are very comfortable and quiet."
"Good apartments for a decent price, but a bit confusing their pet policy as it states here in there policies that pets are allowed and FREE which they are not. I was told a price of 350$ MXN per night… upon telling them they told me I‘m wrong, do customer service wise I’m not so happy. However they were nice and let me change my room because I was initially in a room just above the reception which was horrible and you heard everything. Location is good, room was clean, served its purpose but I’m not sure I would come again."
"The hotel is a bit old, but overall well-maintained. The rooms are quite large and spacious, and the bathrooms have separate bathtubs and showers. The guests next door were a bit boisterous at night, which slightly disturbed my rest. The breakfast restaurant is large, with good service and a decent variety of food. The location is about three kilometers from the city center, and it takes about twenty minutes to get to the airport without traffic. Overall, it offers good value for money."
"Many pretty dirty areas, careless and for everything you have to come to pick up at the entrance, everything is charged extra even though they are super friendly those working there, they touched us 2 times to see a gate in the door that we had not,"
"This is a really nice little hotel in Mexico City. It’s small but very clean and feels new. The water pressure is excellent (a big plus!), and the price is very affordable. We had a window in our room, which made it brighter, though it can get a little loud at night.
During our stay, they were doing some construction to add an elevator, but it didn’t bother us much. Overall, we really enjoyed our stay here and felt it was a great value. I strongly recommend it if you’re looking for a clean, comfortable, and budget-friendly place to stay in Mexico City."
"The room was nice and well equipped. Very clean and quiet, the bedding is quite comfortable. The location is a bit far from the downtown area, but it is very convenient to take a taxi or bus. There is a convenience store next to it and a fast food restaurant, coffee shop and various restaurants opposite. I especially recommend the breakfast, which is quite rich and of high quality. It is definitely worth purchasing. There is a discount at the front desk when you check in. The main thing is that the restaurant in this hotel has a very good dining level. The dinner a la carte is a little expensive, but the taste is good, the presentation is exquisite, and the service is also very thoughtful and meticulous."
"This is an extended stay for one night. The location of this hotel is not bad. It is convenient to eat nearby. The most important thing is that it is cost-effective. The room price is relatively cheaper than other hotels, which is pretty good."
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8.7/10
Very Good
AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
GGuest UserI recently stayed at this hotel and was thoroughly impressed with the experience. We arrived quite late, around midnight, but the staff were accommodating and made the late check-in smooth and hassle-free. Security was present at all hours, which made us feel safe throughout our stay.
The apartment itself was modern and very well-equipped with all the utensils and facilities we needed, making it easy to prepare meals and feel at home. Everything was spotless and smelled wonderfully fresh the moment we walked in.
Overall, I’d highly recommend this place for anyone looking for a clean, secure, and comfortable stay with great amenities and friendly service.
GGuest UserOverall the hotel was good.
The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me.
Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City)
My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
GGuest UserThe hotel is in a good location, the staff are generally friendly, the facilities are average, and the price is reasonable. Things to note: [1] Choose a room facing Liverpool Street. Otherwise, the sound from the nearby bar is deafening and you won't be able to fall asleep until 4 a.m. [2] The staff basically only speaks Spanish. Bring a translator. Otherwise, it will be impossible to communicate.
GGuest UserI booked this hotel for a 23-hour layover in Mexico City on an Aeromexico flight to Guatemala. It was great because it was near a metro station, which was easily accessible from the airport. The hotel is at least 3-star rated. The room was spacious, the closet was spacious, and the bathroom was clean. The staff were all friendly. My room was a bit noisy, which was a bit uncomfortable in the middle of the night, but not to the point of being terribly annoying. The only real disappointment was the lack of a coffee pot. I desperately wanted coffee, so I went to the first-floor restaurant to get some warm water. The bed was also good quality. Overall, I'm satisfied. I recommend this hotel to anyone looking for a quieter, more urban location away from the touristy city center.
LLiuxiaoxin™The location of the Youth Hostel 🏨 is excellent. Located in the center of the city center. Don't be too convenient to go to the surrounding museums! Breakfast is included from 8 am to 10 am. In addition, a Margaret cocktail coupon will be given on the first day of stay. Going to the rooftop bar on the sixth floor is really not too pleasant. At my request, I arranged a lower bunk bed for me. Luggage can be stored for free at the front desk. The 15% discount coupon given at check-in is more cost-effective than going to a fast food restaurant. The five-story leisure area and self-service kitchen can be used to filter water references. too convenient. Full score recommendation 🇲🇽
HHaidezhexueThe hotel is in a very good location, and the Independence Column is just a few steps away. However, the hotel is very old, and the rooms are very old, almost like those in the 1990s. The breakfast is in cooperation with the restaurant downstairs, which is a very distinctive Mexican restaurant. However, there is a main road downstairs, and the noise is a bit loud. The air conditioning is centrally controlled and cannot be controlled in the room. However, the room is large, with a separate kitchen, microwave and refrigerator, but it cannot be turned on. The price-performance ratio is OK. It is not recommended for travel and vacation